Quiet location within a short walk of the town and the funicular.

Stayed in June 2024

Nothing, all was good.

The staff here are amazing, very helpful, would do extra for you. I also liked the location - in a very green place above the park, 3 min walk from the funicular, 5 min walk to shops, restaurants and the park. It is in a quiet place, and because it's on a hill, the views from our room were stunning. The hotel offers a high-quality breakfast, with cold and hot buffet, with plenty of choice (including cakes :)) We had a very good rest at this hotel!

Stayed in June 2024

They really could do with more coat hangers in the rooms and hot drink making would be nice

Staff are lovely, our room was lovely and the views from our balcony were exceptional

Stayed in April 2024

Family run hotel, amazing staff who go the extra mile for guests

Stayed in March 2024

Everything

Stayed in March 2024

Nothing

What a great place. We had a wonderful time here. Staff all went to great lengths to make is feel welcome and were exceptionally helpful. The food was excellent and very good value. The rooms were comfortable spacious and clean. The pool and hot tub great. Close enough to walk to the center of town and the train station but far enough away from center to be a peaceful relaxing retreat I would highly recommend the hotel Torretta to everyone.

Stayed in September 2023

-

It was very comfortable family room, two separate rooms with bathrooms, good beds and side door, rooms were spacious and with good air conditioner, as we travelled with 18-years daughter. We had a balcony too.

Stayed in August 2023

-

Very good Hotel with excellent location within the city. The pool is very good as well as the breakfast. Their staff where amazing and the coffee is just superb.

Stayed in August 2023

Excellent location, free of charge parking spaces were available onsite and also across the road. Exceptionally clean everywhere, our room was being cleaned and towels changed every day. Full of character hotel where each guest is treated as a VIP. Great atmosphere - the family and staff were very friendly, welcoming and professional. Nothing was too much trouble - the staff went above and beyond to help me organise a surprise Birthday cake and flowers for my wife. A great bonus were the lunch and dinner booking options and the meals were delicious. Already looking forward to visiting again!

Stayed in August 2023

There were no curtains so we couldn’t sit out in the balcony whilst our baby slept because it was too bright without the shutters down

The location was amazing

Stayed in August 2023

nothing

Great location ! Close to the city center. Parking close to the hotel and also on site. Very clean, absolutely nice staff (Sr. Gabriel was very helpful). Breakfast was good. Very cosy place for families.

Stayed in July 2023

Very clean, great views and relaxing.

Stayed in July 2023

This review has been hidden because it doesn't meet our guidelines.

Not much! Perhaps better quality bread and more fresh fruit at breakfast!

Very accommodating staff!

Stayed in June 2023

I liked the look of this hotel last time we were in Montecatini Terme & said we would stay here if ever came back to the town. We had been staying elsewhere in Tuscany but had an unexpected change to our plans last Saturday - at lunchtime made a last minute booking for three nights with hotel, arriving at tea-time. Naturally at this late stage only a basic room was available which we would never normally chose but happy to do so this time in circumstances. However, from arrival we felt like second class citizens - shown quickly to room, no explanation of hotel facilities, when breakfast was, that towels for pool available, etc. Felt it even more so at breakfast - many of the tables had room numbers on them, but never our room so we were seated at unnumbered table in corner at back of dining room - on last day, all the tables for two had a room number on them & we had to ask where we should sit. Didn’t like feeling as if we were inferior.

Loved hotel - not big & impersonal. In quiet area - feels secluded but only short walk (c. 10 mins) through lovely park to restaurants, etc. Good pool (towels available from reception). The variety of areas to sit outdoors is great. We wanted a few days of relaxation after a busy week sightseeing and this is exactly what we got - perfect! Would definitely stay here again.

Stayed in June 2023

Nothing

Location was perfect for our needs. Hotel was spotless and the staff where amazing and very attentive. Breakfast was spot on. Coffee was amazing.

Stayed in June 2023

The hotel of 4 stars should offer slippers minimum! There is no kettle, body lotion, shoe sponge but it is nothing compared nice nature around!

The hotel located very good for guests who arrived on car as very close is parking. In 200 m is funicular to go on top of Montecatini Terme. It very attractive place!

Stayed in May 2023

We found it surprising to be charged for the bottles of water in the room refrigerator.

Breakfast was exceptional, hosts friendly and helpful, terrific value for money. Montecatini Terme a lovely city.

Stayed in April 2023

Nothing

Hotel excellent value for money . Very helpful friendly staff , great service , from a late arrival meal to organising a hire car . Would highly recommend .

Stayed in September 2022

nothing

excellent location in the quiet part of the city by the Thermal Park. very close to the Thermal palace and funicular. very friendly staff that makes you feel welcome and like at home. very good breakfast.

Stayed in September 2022

Excellent food. Lovely staff. Nice setting.

Stayed in September 2022

Nothing

Beautiful, comfortable and perfectly located.

Stayed in September 2022

Too far away from train station.

They notice the little things and do it well. Family run and not pushy

Stayed in August 2022

We have been treated with exceptional care and kindness by the owner of the hotel Dante S. and his kind family making us feel welcome and at home. It started with our late arrival at the hotel. We were worried not to be able to get dinner after having already skipped lunch. The family called nearby restaurants to find us one where the kitchen would still be open. At the end they prepared us a wonderful dinner with insalata caprese and melon and prosciuto in the hotel. The owner Dante entertained us at dinner and showed us around the beautiful historic thermal establishments in Montecatini explaining us the history and the role of Leopold from Habsburg Lothringen in the region. Even more, he treated us with prosecco. Last but not least, the day of our departure our son got an ear infection and Dante and his family helped to find a doctor/ hospital to treat him on the same day. A thousand thanks to Dante and his team

Stayed in August 2022