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Reviews of The Moon Boutique Hotel & Spa 4 stars

Viale Fratelli Rosselli 14, Santa Maria Novella, 50123 Florence, Italy

#14 of 379 hotels in Florence

Guests' Choice

Review score

Based on 786 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.7

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 June 2024

    9.0
    Unbeatable location, exceptional staff, and sumptuous breakfast
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    From the moment I arrived, I was impressed by the hotel's prime location, few steps from Firenze Santa Maria Novella and just a short walk from major attractions like the Duomo, Uffizi Gallery, and Ponte Vecchio. The staff at Hotel Firenze Delight were exceptional. One of the highlights of my stay was the rich breakfast. The spread was impressive, featuring a delightful variety of fresh pastries, fruits, cheeses, and cold cuts.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Fantastic place to stay.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Spa Access
    • Stayed 1 night

    Shower didn’t have high level holder.

    Great location close to main parts of town. Fantastic room with huge bath. Immaculate in all areas of the hotel. Fabulous breakfast. Staff very friendly and helpful

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 1 night
    • Submitted via mobile

    A little far from main sites but quiet.

    Very modern and clean hotel. Excellent breakfast. Nice staff.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Highly recommend this place.
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    So meticulously manicured and clean. Spa massage was wonderful. Breakfast was both buffet and made to order with room.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    A fabulous hotel in an amazing city
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing not to like

    Everything about the property - building, rooms, breakfast, staff, spa - was fabulous.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Leaving

    The friendly staff, beautiful rooms and a relaxing spa.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Nice stay
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Very lovely hotel. Breakfast had lots of choice & staff very helpful.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Lovely hotel with great staff and ammenitiesammenities
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The spa being open from 430 to 7pm only was a bit strange but we made it work for us and it is a lovely spa.

    The staff were very friendly, the location was close to Florence center [10-15 minute walk] but quiet and the spa was really nice. The breakfast was also good - we enjoyed the French toast! Would definitely come back

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Relaxing night in Florence
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Good location, excellent Spa, beautifully decorated, parking , excellent staff & very helpful staff

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    We had a really lovely silver wedding anniversary visit to Florence. Such a great place to visit
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a 20 min walk to the centre but if you don’t fancy walking the T1 tramline and bus stop are outside the hotel.

    The hotel was lovely. The room was really elegant and clean and the shower was fabulous!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 3 nights

    the room is a little tiny, the shower quite small too and after travelling 3 weeks across Italy it came as a shock as most of our rooms were large. its fairly well located outside of the main tourist drag, meaning some good local restaurants and bars but we would have preferred to be a little closer to city centre. Also no tea or coffee making facilities in the room.

    lovely hotel , newly refurbished and great location for the tram into city centre. Breakfast was excellent as was the spa and all of the staff.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 4 nights
    • Submitted via mobile

    The spa opening times could be extended

    The room was stunning and spotless. The breakfast had a great selection, and the spa was great.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Spa Access
    • Stayed 2 nights

    Significant road noise even with windows closed.

    A good breakfast and comfortable base.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Really enjoyable stay. Would definitely recommend.
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - all good.

    Beautifully presented. Quality decor. Helpful staff. Lovely spa.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Our best accommodation experience!
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 5 nights

    The staff was very kind and helpful. The location very good. The room was spotless clean. Everything was stylish and of high quality. A lot of choices were offered for breakfast - all we tried were very tasteful. We will definitely choose the Hotel again!

    Stayed in March 2024

  • Reviewed: 4 June 2024

    9.0
    Excellent stay, lovely room, friendly and helpful staff.
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 4 nights

    Very nice room, excellent breakfast options, received a complimentary bottle of prosecco for our 25th Wedding anniversary which was a lovely touch. We needed breakfast early on 2 mornings which was provided for us to take out. Staff very friendly and helpful and rooms very clean.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Fantastic stay shame about the cost of parking
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 2 nights
    • Submitted via mobile

    Paying extra for car parking when your staying there anyway

    Everything was great in the hotel with staff accommodating anything asked of them a top hotel

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing all great

    Everything, fantastic hotel and staff

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Deserves its high rating
    • Leisure trip
    • Couple
    • Deluxe Junior Suite with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Quite superb, rare to find a hotel that is faultless but this is a great find. Helpful receptionists, wonderful quiet comfortable rooms spotlessly clean, excellent breakfast choice. Spa is of matching quality with people numbers managed to ensure it isn’t overcrowded. Mini-breakfast provided when we left early for a day trip. 20 minutes or so to the centre mean it is is fairly quiet at night in the well soundproofed rooms. Recommend Cafe Pattiserrie Gamberini nearby (600m) for both pastries and meals.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Those on reception were friendly and when we checked in, they said if we needed any guidance, they would happy to help. When we asked later were would be good for dinner nearby, they seemed surprised by the question.

    Location, staff

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Excellent staff and service
    • Leisure trip
    • Solo traveller
    • Deluxe Junior Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    A bit away from the city centre

    Very well maintained

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    The perfect place for a holiday in Florence
    • Leisure trip
    • Couple
    • Classic Double Room with SPA access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    If you are going to Florence this hotel is a fabulous place to have your holiday . It is spotlessly clean beautifully decorated , rooms have everything you need and the beds are comfortable . Breakfast is amazing with a choice to suit everyone . The spa is a fantastic place to relax after a day of sightseeing . The location is great with a tram and bus stop outside or a 15 min walk into the centre . All the staff were so friendly and helpful and a credit to the hotel .

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    We will be staying again!
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath and Sauna with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it’s a must stay hotel.

    Quieter location within 10 minutes walk from the centre. Amazing staff, lovely service. They even let us borrow a phone charger from reception! Breakfast was to die for, huge selection.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Great stay thanks x
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    No tables clean when arrived for breakfast and not what expected.

    Easy parking and clean, nice staff at reception , very helpful.

    Stayed in May 2024

Showing 1 – 25

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