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Reviews of Hotel Suisse 1 stars

Piazza Mazzini 8-10, 22021 Bellagio, Italy

#22 of 23 hotels in Bellagio

Guests' Choice

Review score

Based on 289 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    9.3

  • Facilities

    6.2

  • Staff

    7.3

  • Value for money

    6.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 September 2024

    5.0
    Good enough if you don’t need anything other than a clean room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This is not a hotel, it is a number of rooms located above a restaurant with no other facilities. Our room was one floor above the kitchen and was very loud until around midnight-1am, you could hear everything including all other guests coming up the stairs and talking loudly. There was no soundproofing.

    The location, like all properties in Bellagio, is great.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Convenient and restaurant was good
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Old and not updated at all

    Location

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Great hotel for a last minute booking, very short walk to lake, great staff and views from the rooftop
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Air conditioning, good facilities, helpful staff

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Perfect location, great views, and a pretty basic room
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    It’s basically just a hotel room above a restaurant

    The location is perfect

    Stayed in August 2024

  • Reviewed: 18 August 2024

    6.0
    Great location but horrible AC
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The ac didn't work properly even if we told them. Woke up,5am of heat and had to empty the ac water for the 2nd time....we also had bad view from balcony and smell from the trash in the inner yard

    Location and personnel are amazing. Shower room was the best I ever had with sitting option

    Stayed in August 2024

  • Reviewed: 19 July 2024

    5.0
    Ok
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Water by the shower goes down so slow

    View and location

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    Its worth for the price in Bellagio. Excellent location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    No elevator

    Location is right across the Ferry Dock. Very convenient. They staff and owner was very personable

    Stayed in May 2024

  • Reviewed: 21 June 2024

    6.0
    The overall experience staying at this hotel was nice.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The building is old and doesn’t have elevator.

    The view from the room.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Loved it
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The location was amazing, incredible views, the room was comfortable but very basic and the staff were ok

    Stayed in June 2024

  • Reviewed: 5 June 2024

    5.0
    Great location, in a remodeling process
    • Leisure trip
    • Group
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The hotel rooms were in a remodeling process which we did not know. Our room was barely finished. Needed more towels and toiletries. Towels were too small and thin. Only 1 tiny bottle of rinse and body lotion. No shampoo, no shower gel and no blow drier. And NO elevator!!!! I think they forgot to finish preparing the room for us. Give the a little time meanwhile they finish the remodeling process. I am sure it will be better.

    LOCATION, LOCATION, LOCATION The location is perfect! In front of lake. Did not eat there, so I cannot talk about the food.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Food was excellent!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, staff were nice

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    We felt welcomed and staff were helpful and dinning was great
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and staff and nice feeling

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    It was good value but next time would pay more and stay in the Grand Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Noise at times from the street in early morning. Extreme difficulty parking anywhere in Bellagio

    Perfect location

    Stayed in April 2024

  • Reviewed: 21 October 2023

    8.0
    Great Views and Location. Awesome onsite restaurant.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights

    Loved the view. Lucky they carried our suitcases up the stairs as there were a few to our room and no lift. The room had a good airconditioner, bed was comfortable and the room clean and a beautiful view of the lake. Location was great and right out the front of the ferry and middle of town. The onsite restaurant was excellent. Older styled rooms but good value, clean and comfortable.

    Stayed in July 2023

  • Reviewed: 15 October 2023

    6.0
    I like the location, but better hotels nearby.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning did not work. Staff did not leave soaps, toilet paper and left cleaning supplies in the room. The staff on check in just handed us the keys and didn’t tell us about the exit door on the floor below us.

    Close to pier. The restaurant was good and the staff was nice. Family owned.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    5.0
    I would not stay there again but the restaurant had the best food in Bellagio.
    • Business trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner did not work and there was no hotel staff that we saw. Because we did not have a working air conditioner we had to open the window for a cool breeze and the noise from the restaurant kept us up late. The bed was thin on a spring mattress and a flimsy frame that moved.

    The view was beyond beautiful.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I believe breakfeast should be provided for guests when staying at hotels but that is rare nowadays. The noise downstairs was too loud at night and no one offered to help take my suitcases upstairs when I got there.

    I liked the price for the location and commodities they had. Whoever is in charge of cleaning needs a raise they were wonderful. Staff on second floor were so kind and courteous and respectful!

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Expensive with no breakfast no elevator no personal to help with luggage

    Location is excellent

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast .. no elevators .. no personal to help with the luggage

    Clean .. location is excellent

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very basic but I would stay there again, due to location and restaurant.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clothes, rod iron, etc were exposed- a simple cupboard would have been nicer. Awkward reception area, in the rear of the restaurant. There was another entrance, explained to us after registration and much handier

    Room was basic but clean. Outlets were handy and next to mirrors in the main bedroom. Restaurant was excellent- we ate there more than once, both inside and outside. Huge wine selection.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    5.0
    If I were to return to Bellagio I would definitely stay clear of this hotel if you would like a decent nights sleep.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Noise! It was EXTREMELY loud all day and all night until around 3am. No buffet breakfast options. The shower drain clogged up during ever use.

    The room was quite large, enough room to comfortably have our suitcases out with plenty of room still. The bathroom was big.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Great location and restaurant, Bellagio is a fantastic town to spend time in the Lake Como area.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Staff very focused on restaurant, not on hotel services.

    Hotel was in a great location. Easy to get around, right next to ferry dock, great restaurant. Was more of a restaurant with rooms up above, vs a hotel with a restaurant.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    A very old building but in the best location - heaps of character but you are primarily paying for the location
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Lack of a lift made it difficult but staff on hand did assist. Breakfast option had no cooked items available.

    Amazing location and the view from our room was to die for. Central to everyone you could want in Bellagio. Rooftop restaurant was a stunning spot

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 5 nights

    The walls are thin. You can hear everything like it's right in your room - footsteps down the hall, people's doors opening and closing, etc. The restaurant downstairs is also very loud and open til late so it was hard to sleep. The room was small but comfy - the shower was a little cramped, and the drain in the sink was clogged before we even used it. Other than those things plus the noise, the room was nice enough and worth what we paid compared to more expensive hotels in the same area.

    Location was great. Right next to the ferry stop and walking distance from lots of shops, restaurants, and other hotels.

    Stayed in September 2023

Showing 1 – 25

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