Via Pallua 40, 39046 Santa Cristina in Val Gardena, Italy
#16 of 22 hotels in Santa Cristina in Val Gardena
Guests' ChoiceBased on 461 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Freyaro
RomaniaThe best breakfast! Rooms are very clean
Stayed in September 2024
Reviewed: 26 September 2024
Yi
AustraliaThere is no particular things which I did not like
The location, delicious breakfast and friendly staff
Stayed in September 2024
Reviewed: 24 September 2024
Barbara
IrelandAll was good
The room was simple and good sized. We got a balcony which we did not expect to have. Breakfast was a fantastic choice of everything you could possibly want.
Stayed in September 2024
Reviewed: 24 September 2024
Mirandolína
HungaryUnfortunately the room did not have a balcony which we missed, the bathroom was nice and big, however the bed was very uncomfortable for me as the mattress was soft and my whole back hurt when I woke up. It was very stuffy, I think it should be replaced.
A modern black-tree style hotel in an eye-catching setting. Fabulous location, lovely walking trails, nearby hiking opportunities. Breakfast was fantastic, huge choice, delicacies everywhere. The restaurant and staff were also 10/10. We went with a dog who was given a treat and the 4th floor was provided with green space.
Stayed in September 2024
Reviewed: 23 September 2024
Alois
BrazilSuggestion for improvement: 1) Better identify steps to avoid falls (at breakfast buffet area, living room)
Location, breakfast
Stayed in September 2024
Reviewed: 22 September 2024
Kit
Hong KongThe room is a bit small.
Cleaniness, staff, breakfast
Stayed in September 2024
Reviewed: 18 September 2024
Cheolwan
PolandIt was inconvenient because there was no hand shower in the shower booth.
Breakfast is very good.The menu was varied and fresh.
Stayed in September 2024
Reviewed: 16 September 2024
Minttu23
FinlandIf the weather is hot, in the room there is only very warm blankets and no aircondition.
This was our second time in Smart Hotel Saslong and once again great experience. Excellent breakfast and thanks to the staff for hospitality every morning (gluten free options). Location is perfect if you like peaceful environment, where you can easily go hiking routes to Ortisei and Selva by bus (free sudtirol mobilcard).
Stayed in September 2024
Reviewed: 16 September 2024
Sima
IrelandWould have been great to have a mini fridge in the room specially that many of the guests come there for hiking and they would need to keep their snacks and food fresh.
The facility is very modern, clean, and well maintained and equipped with parking included. Breakfast was fantastic!
Stayed in September 2024
Reviewed: 14 September 2024
Yotam
IsraelNo A/C in the rooms No coffee/ tea in the room No fridge Shampoo is made of hard soup ( because of the hotel’s recycling policy )
The room is new Breakfast was really good The hotel is modern Highly recommend Good restaurant in the ground floor which is really comfortable
Stayed in September 2024
Reviewed: 13 September 2024
Alana
CanadaThe wifi connection was terrible and it hardly worked.
The parking was great, breakfast was your average Italian spread, and the staff were helpful. The rooms were very clean. We received two free bus passes upon checking in.
Stayed in September 2024
Reviewed: 13 September 2024
Christopher
United StatesThe breakfast was delicious, the room was very clean, and the atmosphere was great! One thing that I wish would have worked would have been the drop down shades, unfortunately it broke on us while we were trying to lower it, and it wasn't fixed by the time we left. But overall, a great experience staying here!
Stayed in September 2024
Reviewed: 12 September 2024
Viktorija
NorwayFor our liking, pillows were way too hard.
Nice and pet friendly hotel. There is a parking lot, and also, the teslas' destination charger is available. On the 4th floor, there's a lawn for dogs, also waste bags. In the garage, there is a shower for dogs, also shampoo and dryer. We liked breakfast a lot.
Stayed in September 2024
Reviewed: 12 September 2024
Eric
AustraliaRoom seemed a little impractical in its layout, but not a big issue.
Great facilities and comfortable room. Easy checkin process. Excellent breakfast.
Stayed in September 2024
Reviewed: 10 September 2024
Eleanor
United StatesRoom is too small. We hardly had room to turn around.
Breakfast is superb. But stop (Soplajes) is minutes from the property.
Stayed in September 2024
Reviewed: 9 September 2024
Norm
United KingdomClean modern hotel, easy parking
Stayed in August 2024
Reviewed: 5 September 2024
John
AustraliaAll the staff were very friendly and helpful.. Public transport please provided for our stay. Breakfast was one of the best we've ever had.
Stayed in September 2024
Reviewed: 4 September 2024
Helen
AustraliaGreat location across from bus stop so easy to get to town with leaving car parked. Oh my the breakfast smorgasbord, wow so much variety and choice.
Stayed in August 2024
Reviewed: 2 September 2024
Stephanie
United StatesBalcony lights stayed on late with no blackout curtains
Modern, simple, clean- great breakfast
Stayed in September 2024
Reviewed: 1 September 2024
Rachel
United StatesThis hotel is a little outside of St. Christina so there aren't as many options for food, but it is located near the bus stop so it's easy to go into other towns for more options.
Extremely clean hotel with comfortable room, excellent bathroom, and fabulous breakfast. The parking garage beneath the hotel was easy to navigate and had extra wide spaces.
Stayed in September 2024
Reviewed: 1 September 2024
Gregory
United StatesOnly complaint is we got a parking ticket when parked in a space we believed was in the hotel’s parking lot. Be careful in the front right corner of what seems like the parking lot. We parked there at night and obviously missed the sign (if there is one). Found the ticket when returning the car to the airport in Venice.
Property was in a great place to see Seceda Ridgeline and the Alpe di Siusi. Loved both and will definitely come back.
Stayed in August 2024
Reviewed: 1 September 2024
Charlotte
United KingdomNot many places to eat that close to the hotel.
Nice big room, clean and nice area to relax down stairs. Great selection at breakfast.
Stayed in August 2024
Reviewed: 30 August 2024
Damir
United KingdomNothing.
Good hotel for a decent price. Breakfast is out of this world.
Stayed in June 2024
Reviewed: 30 August 2024
Nadia
AustraliaWe thought the rooms were quite small and costar phobic
Breakfast was Amazing, the assortment and the freshness was top notch!! Staff were very friendly and welcoming. We have travelled a lot and this hotel wins hands down!!
Stayed in August 2024
Linköping, Sweden
Bangkok, Thailand
Buenos Aires, Argentina
Baden-Baden, Germany
Mumbai, India
Dubai, UAE
Kuala Lumpur, Malaysia
Plymouth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content