Via Bonaventura 2, 95036 Randazzo, Italy
#27 of 27 hotels in Randazzo
Guests' ChoiceBased on 11 hotel reviews
7.0Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
6.9
Staff
8.4
Value for money
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 11
Reviewed: 15 June 2022
Juergen
MaltaAlthough hotel was prepaid we were asked to pay for the room. Despite this we managed to sort this out with Management the next day - All that needed to be done was for the hotel to claim the funds from Booking.com Breakfast options were a little limited.
Location was very central - just across the street getting into the historical centre. Ample parking right outside the hotel. Arrived at 10PM and still managed to get dinner and an option that was not on the menu.
Stayed in June 2022
Reviewed: 24 March 2022
Natasha
AustraliaBreakfast.
Location directly in the heart of town, very handy
Stayed in March 2022
Reviewed: 11 March 2022
Richard
United KingdomGood, fine local ingredients
Stayed in March 2022
Reviewed: 20 September 2021
Sebastian
Switzerland… just behind a petrol station this was not yet cool enough to be vintage. At least parking was easy
Conveniently located in the middle of Randazzo…
Stayed in September 2021
Reviewed: 13 April 2022
Johanna
MaltaNothing
The hotel is ideal to reach different areas in catania and staff are so welcoming and helpful. I highly recommend it.
Stayed in April 2022
Reviewed: 6 April 2022
Vitali
United Kingdomsee above.
It was horrible to stay at this place. What we got for the price we paid was horrible. We paid £87 for 2-3 beds room and got a room that was stinking bad. literally as soon as we walked it the smell was horrible. It’s like someone went to the toilet for the blunt two and didn’t flush for days. Maybe it’s the smell that was coming from the drainage I don’t know. Then we realised that the heating was not working. It was 5-7 degrees outside and even with two blankets I was freezing at night. the wifi was not working. even the phone was not working so you could not call the reception. the place had stains everywhere and some spider web. bathroom shower head had so much limescale on it was horrendous. very bad experience with the property. in the end they charged us 20€ less after the complaint.
Stayed in April 2022
Reviewed: 15 February 2022
Paul
MaltaQuality/price ratio of the restaurant was a bit high compared with other restaurants in Sicily. Bread was not fresh.
Close to the centre. Ample free parking. On site restaurant. Basic but good.
Stayed in February 2022
Reviewed: 29 January 2024
Licari
MaltaThere are no comments available for this review
Stayed in January 2024
Reviewed: 16 April 2023
Marie
MaltaThere are no comments available for this review
Stayed in April 2023
Reviewed: 21 September 2021
Johanna
MaltaThere are no comments available for this review
Stayed in September 2021
Showing 1 – 11
Estella, Spain
Fort Worth, USA
Bad Hofgastein, Austria
La Clusaz, France
Ramsau am Dachstein, Austria
Parcines, Italy
Anchorage, USA
Udaipur, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content