Via Santa Brigida 6, Plebiscito, 80132 Naples, Italy
#163 of 207 hotels in Naples
Guests' ChoiceBased on 74 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
9.3
Facilities
7.1
Staff
8.7
Value for money
6.9
Free WiFi
6.4
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Showing 1 – 25
Reviewed: 26 June 2024
Constantin
United StatesThe biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.
The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).
Stayed in June 2024
Reviewed: 13 May 2024
Mandy
New ZealandThe room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.
Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.
Stayed in May 2024
Reviewed: 12 September 2023
Adriana
CanadaEletrical Outlet limitations
Location
Stayed in September 2023
Reviewed: 27 August 2023
Daniel
United KingdomInterior was a little tired
Great location, nice to have balcony looking over busy street. Very friendly staff.
Stayed in August 2023
Reviewed: 27 August 2023
Robin
United KingdomLift was a bit tight but grand and worked. When we first arrived it wasn’t very easy to identify how to enter. Should be a little instruction or something for people, someone let us in. The acoustics where not great so sound carried very easily. Could hear our neighbour up listening to music and could smell cigarette smoke through the vent. But that was only heard / smelt from 6am
It was in a good location close to the main strip and square
Stayed in August 2023
Reviewed: 17 June 2023
Heather
IrelandNo door for bathroom just curtain Shower hard to work Limited choice at breakfast
Location Friendly and helpful staff especially lugi Clean and spacious in deluxe suite
Stayed in June 2023
Reviewed: 27 February 2023
Lee
United KingdomVery central and staff were very helpful
Stayed in February 2023
Reviewed: 25 November 2022
Mariya
BulgariaIt was not like a standard hotel but a kind of a couple of rooms situated on a separate floor of a big building plus a reception and a dining room. You reach the floor with a tiny and slow elevetor. I was not what we expected for a four star hotel. The breakfast was not rich but yet sufficient. The quality of the coffee was very poor however. There was only one boiled egg cut in two.
Excellent location! Friendly and helpful staff.
Stayed in November 2022
Reviewed: 9 November 2022
Katie
United KingdomUnique interior, lacking practicality such as bedside tables and dresser with mirror for getting ready. The air conditioning wasn't very cool so the room was always a bit clammy and within the window closed you can hear everything outside. The shower was in an awkward place where the jets would splash out to you right against the shower door.
The location was superb. Hidden away on the 3rd floor in a bustling area of the city. Excellent sound proofing. Comfortable bed. The staff were very polite, friendly and helpful. The bath in the room. We booked one of the larger deluxe rooms and it was a very generous size.
Stayed in November 2022
Reviewed: 3 October 2022
Hamira
United KingdomUnfortunately you have to give the key back every time we had to go out and this was not convenient. Especially in the evening.
Great place to stay. Literally central and easy to walk to some attractions. Customer service provided was very good. Sunil was great help and professional even when we had a very unexpected bathroom door issue late at night.
Stayed in October 2022
Reviewed: 27 September 2022
Colin
IrelandWe stayed one night as we were going to Sorrento the following day, great location as we got the ferry the next morning. Some nice pizzerias and cafes in close proximity
Stayed in September 2022
Reviewed: 5 September 2022
Theodoros
GreeceThere were many things I didn't like. Starting with the staff; 1) Immediately after our check-in realized that there were issues with the bandwidth. BTW both I and my partner work online so it was really important to have online access. Immediately we asked for help from the receptionist. We were shocked by his reply, as we mentioned he was aware and that's a common problem in the hotel. We can use the common rooms (sic) if we wanna have full bandwidth. He actually said that we should complain to the manager. While we asked for a discount as we should buy online internet, he replied that NO discount as there is internet in the main room and corridor if want to use. Of course, the same rude reply came from the manager. Up for me asking for money for something you will not provide makes you a fraud and as we talk about Napoli, a bit mafiozo. BTW to our reservation was specifically written, for breakfast, VAT and Wi-FI. 2) The majority of the breakfast is sweet cakes ... and the same ... every day... until the cakes finish they don't change them. 3) The bed were awful, and I mean it. The bed curtains were out so we couldn't sleep well. 4) The best part, is when you leave the room you have to leave the key to the reception (still can't see why). In order to get to the hotel, you should ring a bell and the receptionist opens the door. One night the receptionist was sleeping so we were waiting for more than 20 minutes, ringing the bell. Fortunately, we phoned and he replied and finally we got to the hotel! I can't believe that this is a four-star hotel!
The location is great. The decoration was nice.
Stayed in September 2022
Reviewed: 21 July 2022
Nagham
Israelthe shower is not comfortable
location
Stayed in July 2022
Reviewed: 9 May 2022
Gabriel_p_silva
NetherlandsThe room needs some maintainance
Amazing balcony
Stayed in May 2022
Reviewed: 7 January 2022
Catarina
Portugalthe breakfast is very simple.
the best thing about the hotel is the staff and the location. The rest is pretty average.
Stayed in January 2022
Reviewed: 19 September 2024
Neil
United KingdomEverything
Great service lovely staff
Stayed in September 2024
Reviewed: 19 August 2024
Andre
AustraliaNo Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room. Fake advertising about Airconditions.
Nothing to talk about what I like.
Stayed in August 2024
Reviewed: 6 July 2024
John
United StatesI reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.
Nothing, we could not stay to experience its charms, assuming it has some.
Stayed in June 2024
Reviewed: 23 April 2024
Katarzyna
LuxembourgThe rooms could be more clean. The furniture is quite used off...
The staff was very very friendly and really helpful.
Stayed in April 2024
Reviewed: 12 March 2024
Arne
GermanyHotel in 3rd floor of an office building
Good location
Stayed in March 2024
Reviewed: 1 March 2024
Paul
United KingdomN/a
Staff were great, great location
Stayed in February 2024
Reviewed: 1 March 2024
Marina
United KingdomThe flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine
It location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall.
Stayed in February 2024
Reviewed: 15 February 2024
Guido
ItalyShower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).
Location
Stayed in February 2024
Reviewed: 11 November 2023
Masja
NetherlandsBreakfast was not good Our room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.
The location and one male receptionist
Stayed in October 2023
Showing 1 – 25
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