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Reviews of Rome Garden Hotel 3 stars

Via Nomentana 28, Nomentano, 00161 Rome, Italy

#627 of 934 hotels in Rome

Guests' Choice

Review score

Based on 46 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    There wasn't anything I didn't like. But I do think the options at breakfast could improve so that there is more options available. I think for a short stay it would have been fine but we stayed for a week and I felt we could have done with a bit more variety. I also felt it was a shame that they shut off the outdoor dinning area as this would be nice if it was to stay open so that guests can sit out there in the evening's.

    I really liked the location, it wasn't right in the middle of all the busy places which is something we preferred. I loved the balcony that we had in our room it was nice to sit out and play cards with a little drink on the warm evenings. The bed was very comfy and the room and bathroom was lovely and clean. The staff were so so lovely and helpful and really went out there way when I couldn't get a cup of tea in the cafes around Rome and when I came back one evening they kindly made me a cup of tea and made my husband a coffee for us to take to our room. This isn't something that was available it was only available in the mornings at breakfast so we appreciated this so much and they then did this for us for a further 3 evening for us.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Convenient and good value
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Air conditioning didn't get cool.

    Rooms arranged around a courtyard garden. Excellent breakfast available either indoors or on the terrace. Easy buses into Rome centre. Good variety of restaurants nearby

    Stayed in May 2024

  • Reviewed: 24 April 2024

    7.0
    Quaint Hotel in Rome
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Our beds were very uncomfortable. Too small and hard. We both cracked our heads on the low wooden headboard. Our TV did not work for the entire time. We stayed 4 days. But overall we enjoyed our stay. So just a few changes. We saw into other rooms so I guess if we had upgraded our sleep may have been better. They looked cute and comfortable

    Loved the friendly staff and the delicious breakfast The location was great! Near enough to the monuments but far enough away from the hustle and bustle. The gardens and courtyard are very pretty. Also the cleaning staff were very accommodating and did a great job. Thank you for a pleasant stay

    Stayed in April 2024

  • Reviewed: 19 October 2023

    8.0
    We loved it, hotel nicer than the usual business type ones
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast time was a little squashed

    Lovely quaint garden rooms on the ground floor

    Stayed in September 2023

  • Reviewed: 29 August 2023

    7.0
    Suitable
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Some rooms are located in closer building

    Good location and staff

    Stayed in June 2023

  • Reviewed: 13 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator was very noisy. Every opened elevator door can hear in the room.

    Stayed in May 2023

  • Reviewed: 16 December 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The interior of the room could have some more colors (everything was brown). Rooms have lovely old doors but you can hear everything that goes in the hallway.

    It's a cute hotel, nice staff and decent breakfast. It was raining so I didn't experience the terace. It must be nice in spring/summer.

    Stayed in December 2022

  • Reviewed: 13 December 2022

    8.0
    A garden in Rome
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Sound isolation in the room wasn't great, hearing neighbours and people on the parking.

    Room size, location.

    Stayed in December 2022

  • Reviewed: 18 November 2022

    8.0
    Perfect for a long weekend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could have done with a bar, even if this is only bottled items staffed by reception. Bus services to its location were sketchy, highly recommend using the Uber bikes/scooters.

    The room was very spacious which is something you don't find often with hotels in Rome. The staff were very friendly and accommodating.

    Stayed in November 2022

  • Reviewed: 4 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was quite old and hard!

    We loved the location! It had a neighborhood feel that we like!

    Stayed in October 2022

  • Reviewed: 26 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room Single Use - Annex
    • Stayed 5 nights
    • Submitted via mobile

    small room and the same breakfast

    location and delicious baking

    Stayed in September 2022

  • Reviewed: 15 August 2022

    9.0
    we had a very nice and comfortable stay, which made us have a great time in Rome.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing it was great!

    staff was very considerate and friendly. The rooms were clean and comfortable and they looked very nice. the breakfast was also very good and had many great options. I would definitely recommend this hotel! also the location was not far from the metro.

    Stayed in August 2022

  • Reviewed: 6 August 2022

    8.0
    cheap and cheerful
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the old lady who did buffet breakfast was very grumpy and obviously did not like the group of 9 people ( us)

    it was a lovely hotel for a 2 night stay

    Stayed in August 2022

  • Reviewed: 29 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Uncomfortable bed no ironing facility staff outside talking watering plants at 7.30am

    I butterfly restaurant nearby

    Stayed in July 2022

  • Reviewed: 6 June 2022

    7.0
    Very satisfactory
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could be better. Slot of sweet chooses, but the hot breakfast only consisted of scrambled eggs, which however were very good. They need to add bacon and muchrooms etc

    Clean and staff was very friendly. Location is good. The entrance to the hotel is magnificent. The lobby is a bit cramped and dated.

    Stayed in June 2022

  • Reviewed: 12 December 2021

    7.0
    Staff was adorable and friendly! They are always ready to help
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Rooms can be better! The smelling in the bathroom can be avoided. Hope they will find a solution soon

    the location is amazing! it’s easy to go everywhere in Rome by public transports!

    Stayed in December 2021

  • Reviewed: 5 September 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room Single Use - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Very nice position, had to book unexpectedly and staff was very friendly and quick on getting a room ready. Nice room, new and clean.

    Stayed in September 2021

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 8 nights
    • Submitted via mobile

    Very good we love

    Stayed in March 2024

  • Reviewed: 6 January 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 7 nights
    • Submitted via mobile

    I arrived 3:00 am in the morning and they gave us room with stairs no elevator and no water in room no coffee or tea nothing and no hotel sleeper and bad cleaning a lot of ants around the room and toilet.

    Noting I like

    Stayed in January 2024

  • Reviewed: 19 November 2023

    3.0
    Unsatisfactory
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Service and ccommodation.

    Location

    Stayed in November 2023

  • Reviewed: 24 August 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Annex
    • Stayed 5 nights
    • Submitted via mobile

    lived in an additional building next to the main one. everything looked good, but the smell in the room was terrible. dampness. breakfasts were very poor. it is clear that the products are not enough for the whole hotel people. Everything is cold. We stayed with my husband and child at the hotel. my husband had a birthday on one of the dates of his stay, the hotel did not react to our holiday in any way. there was not even an elementary congratulation on paper. cleaning was at inconvenient hours, exactly at lunchtime, and not in the morning as in all hotels. We will not recommend or stay at this hotel again.

    Stayed in August 2023

  • Reviewed: 10 May 2023

    5.0
    It's "okay"
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Staff took too long to prepare the rooms, nobody was there to help with luggage. AC was not working Not much privacy and no sound proofing. I can hear my neighbour and i am sure everyone heard my child crying at night. No isolation between bathroom and the room, took a shower and found the water reached outside the bathroom.

    The garden and terrace were nice to have

    Stayed in May 2023

  • Reviewed: 5 September 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Service and room

    Everything very bad 👎

    Stayed in September 2022

  • Reviewed: 13 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Annex
    • Stayed 3 nights

    We have booked our room 3 months in advance and prepaid the total amount. In the booking it was mentioning "50m away from the main building" and we decided to select this room as it seemed to be spacious from the photos (big room, big WC & nice garden). The check in was at 15.00 and we arrived at 14.15, they declined to let us enter our room stating that it was not ready yet (although check out was until 11.00). Thus, left our luggage and went to the city center, returned back at 20.00. A guy, which was quite rude and ironic, accompanied us to our room which was 200m away from the main building & reception, in a totally different road and building. Although the main building was beautiful, the other building in which we stayed WITHOUT EVER BEING ASKED, was very old and totally different from the one on the photos on booking (if i have seen it, i would never have booked it). We had to unlock 3 doors to arrive to our room which was part of a bigger separated room (perhaps used for families?). When finally arrived to our room, it was by far smaller than the one that we shown on photos, it also had a window covered from the outside, thus cannot see anything. The guy left us and then locked again all doors (thus, in case of emergency we would have to unlock them all to get away), no one was on our floor (the other rooms were empty), thus we started feeling very uncomfortable and endangered. No reception at this building, we were on the 1st floor and the other floors were for different usage. Next day the other rooms were filled due to a big concert that was on town, thus felt better but there was no soundproofing and we could clearly hear whatever the next roommates were saying or doing. Thus, the bad review comes from the fact that: 1) they cheated us by fake photos on Booking and by mentioning less distance from the main building, 2)we were never told that we will be in a building without reception, 3) no proof of payment given.

    The hotel room was clean (as were all the common areas as well) , the cleaning lady was cleaning and changing towels every day and was very polite. The breakfast (although at the main building, 200 m away from our room thus have to walk this distance every day twice) was very rich. They also provided us with a small extra breakfast at our building.

    Stayed in July 2022

Showing 1 – 25

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