Piazzale Rifugio Sapienza, 95030 Nicolosi, Italy
#5 of 7 hotels in Nicolosi
Guests' ChoiceBased on 247 hotel reviews
8.4Cleanliness
8.4
Comfort
8.4
Location
9.6
Facilities
8.1
Staff
9.0
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 27 September 2024
Helen
United KingdomOur room was pretty loud and the bathroom was a bit tired, but we didn’t spend much time in the hotel. It did the perfect job for an Etna adventure!
Great location, excellent restaurant and friendly helpful staff.
Stayed in August 2024
Reviewed: 16 September 2024
Krzysztof
PolandNoise from the restaurant will be with you until after the midnight.
Terrific place to stay and Refugio overall has the vibe of a mountain hotel. Amazing restaurant!
Stayed in September 2024
Reviewed: 4 September 2024
William
United KingdomPerfect place to stay to hike up Mount Etna. We hiked up Etna from the hotel and met a guide at 2800m to explore above this. And walked back down under the cable car which was a lot of fun.
Stayed in September 2024
Reviewed: 10 August 2024
Stephen
United StatesNo air conditioning.
Great location. Friendly staff.
Stayed in August 2024
Reviewed: 30 July 2024
Cynthia
AustraliaNo aircon
Great location, friendly helpful staff nice room and restaurant. Easy car parking
Stayed in July 2024
Reviewed: 28 July 2024
Simone
ItalyVery good option in a perfect location to explore the mount Etna
Stayed in July 2024
Reviewed: 27 July 2024
Natalie
United KingdomIt had everything we needed. Staff were great.
Stayed in July 2024
Reviewed: 19 July 2024
Karina
LatviaGreat experience to sleep near Etna, classic italy breakfast, clean rooms, free paeking for car
Stayed in July 2024
Reviewed: 10 July 2024
Pecsi
RomaniaThe best location possible. Complete silence during the night.
Stayed in July 2024
Reviewed: 9 July 2024
Rafal
PolandSmall room. No air conditioning, too warm in the room. Not very nice staff in the restaurant. Shower was too small.
Good location as a base of starting point for hiking to Etna. Adequate price for quality. Free parking.
Stayed in July 2024
Reviewed: 27 June 2024
Nicholas
United StatesNo air conditioner in the room. It was a lil stuffy at times but you can open the windows, which helped a little.
Staff were great and patient with an American who is trying to learn Italian lol. You get free meals, three times a day. I don’t think you can find that anywhere and it’s good quality and portions. Great location to Etna but a little remote to anything else.
Stayed in June 2024
Reviewed: 12 June 2024
William
United KingdomGreat location in the middle of where most Mt Etna things occur. On the assumption that this was once a genuine Rifugio, one shouldn’t expect any luxuries. But it was perfectly acceptable in terms of room, bed, bathroom etc. Surprisingly excellent restaurant with good choices on the menu. Friendly helpful staff.
Stayed in June 2024
Reviewed: 1 June 2024
Vaidotas
LithuaniaThe tap water tasted really bad
The location is perfect to start your hikes. The place has delicious coffee and sandwitches for breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Maria
United KingdomLa pulizia. La Stanza troppo piccola
The food. Breakfast and lunch and coffee
Stayed in May 2024
Reviewed: 20 April 2024
Petra
FranceStaff could speak more and better English. This surprised us especially in such a touristic place.
This spot was chosen for the close access to Etna in the morning. Functional, clean but needs refresh. Breakfast and bar sympa.
Stayed in April 2024
Reviewed: 17 April 2024
Bart
BelgiumÀ bit too expensive. Early check out without flexibility
Location, location, location… perfect spot for early mornings’ volcano sunrise spotting and hike up.
Stayed in March 2024
Reviewed: 16 April 2024
Al
United StatesNothing.
As a place to get a great closeup Etna experience, this is the best. We arrived the day before our Mt. Etna climb and it was so convenient. Coupled with a very good breakfast and a restaurant that served one of the best dinner’s in our 24 day Sicily trip, it was perfect. All staff was very accommodating and professional.
Stayed in April 2024
Reviewed: 6 April 2024
Ryan
MaltaThe room is old and is in need of a refurbishment. The bed mattress was old and very uncomfortable. Broken toilet seat and heating was off. The breakfast was also very cheap.
The location is great and close to the Etna funivia and shops. The restaurant at the hotel was also very good.
Stayed in April 2024
Reviewed: 4 April 2024
Katie
United KingdomFriendly, helpful staff! The location was great to explore Etna.
Stayed in April 2024
Reviewed: 1 March 2024
Ilfas
Sri LankaEverything was ok
We had a nice stay, the staff were very friendly
Stayed in February 2024
Reviewed: 14 January 2024
Katharina
GermanyCigarette butts everywhere at outside areas (balcony, roofs, plant pot at the entry of the restaurant). Very limited breakfast.
Great location next to cable car and high standards for a mountain lodge.
Stayed in January 2024
Reviewed: 8 January 2024
Gerald
MaltaOne of the features that is no longer available is a discount to hotel guests for the cable car to take you up the volcano. The cable car prices are exorbitant and the hotel doesn't offer resident discounts anymore which is a real pity.
The hotel's location is unique. It's a must if you're in Sicily. Room facilities are good and the rooms are clean. Restaurant is fantastic and staff are really nice.
Stayed in January 2024
Reviewed: 25 December 2023
Dorottya
HungaryPerfect place for hiking. Warm room in the winter. Restaurant with beautiful view.
Stayed in December 2023
Reviewed: 9 November 2023
Andrea
United KingdomNext to gondola and has its own car park . Great staff , and restaurant
Stayed in October 2023
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