Great location in the middle of where most Mt Etna things occur. On the assumption that this was once a genuine Rifugio, one shouldn’t expect any luxuries. But it was perfectly acceptable in terms of room, bed, bathroom etc. Surprisingly excellent restaurant with good choices on the menu. Friendly helpful staff.

Stayed in June 2024

The tap water tasted really bad

The location is perfect to start your hikes. The place has delicious coffee and sandwitches for breakfast.

Stayed in May 2024

La pulizia. La Stanza troppo piccola

The food. Breakfast and lunch and coffee

Stayed in May 2024

Staff could speak more and better English. This surprised us especially in such a touristic place.

This spot was chosen for the close access to Etna in the morning. Functional, clean but needs refresh. Breakfast and bar sympa.

Stayed in April 2024

À bit too expensive. Early check out without flexibility

Location, location, location… perfect spot for early mornings’ volcano sunrise spotting and hike up.

Stayed in March 2024

Nothing.

As a place to get a great closeup Etna experience, this is the best. We arrived the day before our Mt. Etna climb and it was so convenient. Coupled with a very good breakfast and a restaurant that served one of the best dinner’s in our 24 day Sicily trip, it was perfect. All staff was very accommodating and professional.

Stayed in April 2024

The room is old and is in need of a refurbishment. The bed mattress was old and very uncomfortable. Broken toilet seat and heating was off. The breakfast was also very cheap.

The location is great and close to the Etna funivia and shops. The restaurant at the hotel was also very good.

Stayed in April 2024

Friendly, helpful staff! The location was great to explore Etna.

Stayed in April 2024

Everything was ok

We had a nice stay, the staff were very friendly

Stayed in February 2024

Cigarette butts everywhere at outside areas (balcony, roofs, plant pot at the entry of the restaurant). Very limited breakfast.

Great location next to cable car and high standards for a mountain lodge.

Stayed in January 2024

One of the features that is no longer available is a discount to hotel guests for the cable car to take you up the volcano. The cable car prices are exorbitant and the hotel doesn't offer resident discounts anymore which is a real pity.

The hotel's location is unique. It's a must if you're in Sicily. Room facilities are good and the rooms are clean. Restaurant is fantastic and staff are really nice.

Stayed in January 2024

Perfect place for hiking. Warm room in the winter. Restaurant with beautiful view.

Stayed in December 2023

Next to gondola and has its own car park . Great staff , and restaurant

Stayed in October 2023

Nothing comes to mind - pretty much everything was satisfactory/pleasant.

The front desk was very helpful. We arrived early and they let us know when our room would be ready (even if it was technically before check-in time). The room itself was cosy and the stay was overall pleasant. The food in the restaurant was great.

Stayed in September 2023

It's true what they say about the lack of sound isolation - there's literally none, you can hear evertyhing from the corridor and other rooms - that makes your night rather short:/

Confortable, spacious room, basic but OK breakfast, nice and positive staff, parking on site. And the location that cannot be beaten, you literally sleep on a volcano;)

Stayed in October 2023

Location, mountain feeling

Stayed in October 2023

There was a very strange smell in the bathroom in the evening, although by morning it had gone

The hotel is in a typical mountain lodge style, high up on the mountain. Rooms are fairly basic, as per the style, but comfortable and clean. We had booked a 4 bed room, and were happy to find there were 2 bedrooms. Staff were helpful and friendly. The included breakfast was generous and tasty. We had dinner at the restaurant, which was excellent. Local food and wine and very generous servings.

Stayed in October 2023

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The closest to Etna's craters you can stay and sleep. It's more a hotel than a refugio (in a positive way!!).

Stayed in September 2023

Tausende Touristen im Frühstücksrestaurant. Busloads of tourists stormed the breakfast venue.

Direkt an der Seilbahn zum Ätna. Location right at the cable car to Etna.

Stayed in September 2023

No AC in the room so had to sleep with the window open which had no insect netting.

Great location, had parking with the property, room was clean, the staff was great, breakfast was very good.

Stayed in September 2023

Room was on the smaller size, and bed a bit unconformable. But good enough for one night.

The Refugio is the perfect place to stay if, like us, you're hiking Etna first thing. We got there the night before, just to visit a few nearby craters during the sunset. The guy we did the check in with was super friendly and helpful. They let us leave the car in their parking lot during the next morning, until we were back from our hike. Breakfast was basic but good, Some savoury and sweet options, juice and coffee, all enough before the hike :)

Stayed in September 2023

The staff. Very friendly and helpful

Stayed in September 2023

More spots to charge phones/cameras etc

Perfect spot for hiking the etna All services available on spot no noise from the outside

Stayed in August 2023

Fantastic restaurant and good breakfast

Stayed in August 2023