Via Sistina, 48 - check-in Via Sistina, 51, Spagna, 00187 Rome, Italy
#45 of 949 hotels in Rome
Guests' ChoiceBased on 376 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.8
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 July 2024
Abi
United KingdomThe cleaners can be quite loud in the mornings in the hallways.
The property is more than 3*. I’d say higher end of the 4. The reception staff are so friendly and you’re welcome to leave your bags so you can explore. When we then went to check in they told us they had already put our bags in our room for us and showed us to our room. Absolutely loved our stay. Would 100% stay again!
Stayed in July 2024
Reviewed: 29 July 2024
Rashmita
United KingdomCan’t really think of anything.
We loved staying here the hotel was amazing the location was perfect. All the staff we met were so friendly and helpful from the cleaning staff to everyone on reception and in the bar. Daniele was extremely helpful, every time we asked him for assistance or recommendations he went out of his way to help. Sophie in the bar was also so lovely to us even though we were just about to leave. Made us wish we had drank in the bar more. We will definitely recommend this place and will also love to come back. Thank you so much for making our stay a fabulous one.
Stayed in July 2024
Reviewed: 27 July 2024
Joe
AustraliaNothing, it was all great.
The amenities were all in perfect working order and met all of our expectations. The staff were very friendly and helpful, especially Daniel and Soffia. Thanks from Joe and Cathy Zarb
Stayed in July 2024
Reviewed: 26 July 2024
Wayne
CanadaThe fact that there was a premium price associated with the property could have been more enjoyable if breakfast was included instead of hunting for breakfast every morning before touring.
We liked the location of the property. Front desk staff friendly and always available. The availability of bottled water was essential in the heat of Rome. The room was comfortable and well appointed with the essentials.
Stayed in July 2024
Reviewed: 25 July 2024
Ada
Hong KongThe pillow is a bit too hard for my preference.
Staff are friendly and helpful. The boutique hotel is newly renovated and is situated at the top of the Spanish steps. Very convenient location. The room is well appointed, very clean, bright and spacious.
Stayed in July 2024
Reviewed: 17 July 2024
Marina
CroatiaEverything was perfect
Stayed in July 2024
Reviewed: 13 July 2024
Hussein
IraqNA
The hotel was very clean, newly renovated, the room spacious, place for bag. Bey nice setting. Close to the metro station, Spanish steps other attractions.
Stayed in June 2024
Reviewed: 10 July 2024
Susu16
United Arab EmiratesThe only unfortunate thing on the first night was probably the hardest strangest pillows I've ever come across but when I whatsapped they added soft pillows the second night which were better. But overall a perfect stay minus the pillows.
The location could not be better. Right at the top of the Spanish steps. So also close the Trevi fountain and the pantheon and the main shopping street. Brand new modern interiors that are smartly designed. Also very spacious, especially for Europe. The room has a very comfy sofa bed and the air-conditioning was super effective especially needed at this time of year. The communication from the property before and during is really great. Not 3* at all but much better. I've seen many 4/5* in Europe that weren't so pleasant. But I assume its 3* as no facilities like pool and room service and views but in Rome you don't need that from your Hotel as you are out all day seeing the sites.
Stayed in July 2024
Reviewed: 10 July 2024
Xiaoyu
Hong Konglocation is very good and the room is clean.
Stayed in July 2024
Reviewed: 9 July 2024
Alexandra
AustraliaAmazing place to stay in Rome. The bed and pillows were very comfortable and the room was perfect. Location was great as it was walking distance to many sites and restaurants. Would stay here again.
Stayed in July 2024
Reviewed: 7 July 2024
Barbara
SingaporeNo gym nor pool, we booked fairly late so we did paid rather high for a hotel with no facilities.
Great location, staff are friendly, rooms are very clean, comfortable bed. Free bottled water.
Stayed in July 2024
Reviewed: 1 July 2024
West
ItalyWas a bit difficult to locate reception. Also the bar area, that is very nice, feels like it could be better used. It's begging for a great barista and delicious (openly displayed) pastries etc. Any guest who comes downstairs to see (and smell) that is staying for breakfast. Could also attract walk-ins too...
Location for a short stay is excellent. Staff were very attentive and helpful. I'd stay again.
Stayed in June 2024
Reviewed: 30 June 2024
Lindsey
CuraçaoNothing
Perfect location , breakfast ok , modern rooms and facilities
Stayed in June 2024
Reviewed: 29 June 2024
John
AustraliaRosario was a fantastic host. He gave us great recommendations, and offered to help with everything. In an unfamiliar city, having a good host that makes you feel they can sort something out for you if it goes wrong, is so valuable. The accomodation was clean, spacious for Naples, and the breakfast was amazing, bountiful and fresh. The balcony view was gorgeous.
Stayed in June 2024
Reviewed: 25 June 2024
Duran
TurkeyFirst of all, I liked the location of the hotel very much, the hotel room was very nice, clean and brand new. The staff were helpful and friendly so I was very pleased and will stay here again next time
Stayed in June 2024
Reviewed: 25 June 2024
Carrie
United StatesWe liked everything about this hotel.
Great service. Staff were all very helpful and engaging. Our room was wonderful and so clean. Location was amazing…so close to the Spanish steps.
Stayed in May 2024
Reviewed: 24 June 2024
Behnam
FinlandClean
Stayed in June 2024
Reviewed: 24 June 2024
Marwa
Australiaprice
The location is incredibly convenient, and what I liked the most was how impeccably clean the room was. The restaurant was also superb.
Stayed in June 2024
Reviewed: 23 June 2024
Danielle
United StatesDisappointed breakfast was not included in the rate
Great location, super helpful staff, great service beautiful rooms super clean, amazing shower
Stayed in June 2024
Reviewed: 21 June 2024
Louise
Australianothing all good
Location
Stayed in June 2024
Reviewed: 21 June 2024
Efthymia
Greecealthough the location is great (there are a lot of steps or up hill streets to get to the hotel-so climbing in the middle of a heat wave with small children was not ideal). Staff is polite but not all are really experienced. Check in area is really small and crowded and we would have preferred to be shown to the small cafe next door for the kids to have a drink while the adults dealt with payments etc. We opted to pay at the hotel and there was a problem with the machine which resulted in one of my cards to be blocked for the duration of the stay (which was a bit undesirable)
the location is excellent at the top of the spanish steps, safe area, rooms facing patio had cosy little balconies and rooms facing the street were very quiet, , the rooms are very large clean & newly refurbished. They offered as an early check in upon arrival for one of the rooms which was nice while the other was also available earlier than 15:00
Stayed in June 2024
Reviewed: 20 June 2024
Calum
United KingdomDon't hesitate to book
Stayed in June 2024
Reviewed: 19 June 2024
Kevin
AustraliaStaff were very helpful
Great location
Stayed in June 2024
Reviewed: 18 June 2024
Joanne
Saudi ArabiaGreat position. Staff very friendly and helpful. Room was small but very comfortable.
Stayed in June 2024
Reviewed: 17 June 2024
Eva
ItalyLocation excellent
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content