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Reviews of Residence Le Azalee & SPA

Via Provinciale 48/A, 22013 Vercana, Italy

#28 of 34 hotels in Vercana

Guests' Choice

Review score

Based on 27 apartment reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 27 July 2023

    8.0
    Great stay after the smaller problems were fixed
    • Leisure trip
    • Family with young children
    • Three Bedroom Apartment with Lake View
    • Stayed 7 nights
    • Submitted via mobile

    Kitchen equipment was bad (no Sharp knife, Electric kettle for water or bigger chopping board). Some of the pans was not compatible with induction. There was a bad smell in the apartment and the kitchen was not clean, to the owners defense it was cleaned immidiately, but the smell lasted for days, so we had to bye aircleaner and ventilate well.

    Beautiful view, Big apartment with a good terrace and access to pool

    Stayed in July 2023

  • Reviewed: 19 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    the facilities were not explained just realized now that there was a sauna and a wellness area washing machine available in garage only it’s not in the town you need a car to get to this property as it’s on a hill aircon not really working we went in September and it was still very warm in the apartment wouldn’t recommend for hot summer months

    the view was amazing good size apartment and kitchen there is a lift to get to the rooms and pool lady on check in was friendly

    Stayed in September 2022

  • Reviewed: 28 August 2022

    7.0
    pleasant place beautiful setting stunning view of the lake
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Lake view Floor zero
    • Stayed 7 nights
    • Submitted via mobile

    the property has no AC and it gets very hot hot and clammy at night , there was no kettle in the apartment oor kettle or toaster , inconvenience as we had s had small baby , who needed bottles and had to warm water in big pots ,

    beautiful setting overlooking lake como but you will need a car ,it’s approx 2.5 mile mile up a very steep hill,walking down into Daomasp Domaso is fine , but it’s a real challenge coming ba coming back , and i love hill walking

    Stayed in August 2022

  • Reviewed: 2 August 2022

    7.0
    The cost's in Switzerland are very expensive, I think was ok for the price. Good location and staff
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Lake view Floor zero
    • Stayed 3 nights

    Carpet needs to be updated.

    Breakfast was ok. Location a short walk to the main strip. Guy on reception very helpful and let us park our motorcycles under the canopy to the front of the hotel.

    Stayed in July 2022

  • Reviewed: 3 September 2024

    9.0
    Very nice
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights

    Beautiful location and view. basic , clean , well equiped , friendly host, visit the village, it s very nice

    Stayed in August 2024

  • Reviewed: 10 August 2024

    2.0
    Never again
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Lake view Floor zero
    • Stayed 7 nights
    • Submitted via mobile

    The woman (owner) was very unfriendly and when we asked something she just walked away. when we asked for a washing machine (we were 11 people) we were referred to a launderette all the way in the village while at booking.com it says we would have one available at the appartement. In the end we also paid €210 (included in the price) for use of the heating even though we didn't even use it, now I've messaged her about it and I'm getting completely ignored!

    Nice view

    Stayed in August 2024

  • Reviewed: 8 August 2024

    1.0
    Good location with a nice view of you have a car. Otherwise you need to walk quite a distance into town.
    • Leisure trip
    • People with friends
    • Two Bedroom Apartment with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Far from the town center up a very steep hill. Hard without a car. No air conditioning or fans. No soap in bathroom. No food or drinks available. Picture gallery not indicative of premises. Staff helpful.

    The view

    Stayed in August 2024

  • Reviewed: 12 May 2024

    1.0
    It was a nightmare and I question using booking.com after this
    • Leisure trip
    • People with friends
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The owner charged us 60 euro for late check in and was not here to check us in or show us anything. The elevator wasn’t working and had carry our heavy luggage’s up steep stairs. We did not get what the listing displayed, terrace, no WiFi, hair dyer… there is such a long list. The most unsanitary part was there was no soap or hand sanitizer and the entire place was dusty and I saw around 5 dead bugs. I messaged the owner the issues and she did not respond but did show up to collect the late fee and when I told her about the apartment she started to yell at me outside of the building for 15 minutes about how no one has ever complained and when I showed her the description of the listing her response was she didn’t know , I was mortified and nothing was addressed.

    Stayed in May 2024

  • Reviewed: 7 October 2023

    4.0
    Amazing view but that’s was it
    • Leisure trip
    • Group
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The owner, the service, the driveway, the beds, The spa features are at a cost of 25 euros per person and that was just the jacuzzi. The owners wer very unfriendly and even screamed!! Also we were told until we took the one small bag of trash with us we wouldn’t receive back our deposit ? The nearest trash can was about 500m away

    The View

    Stayed in October 2023

  • Reviewed: 13 September 2023

    10
    A wonderful break on the Como lake
    • Leisure trip
    • Group
    • Three Bedroom Apartment with Lake View
    • Stayed 2 nights

    The flat was spacious and comfortable. Nothing was missing from it. The hosts are very friendly and helpful. The most wonderful thing was the large terrace with an automatically opening awning. And then there's that view of Lake Como.... The facility has on-site parking.

    Stayed in September 2023

  • Reviewed: 18 June 2023

    3.0
    Waste of money and time. Be careful.
    • Leisure trip
    • Family with young children
    • Three Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    1. Only one woman can speak english and i don't know why but she is always angry too. 2. There is no salt, sugar, soap, dish soap and similar basic necessities in the rooms. They said we had to bring them. 3. Although it was not stated on the Booking.com website or in the e-mails sent, 200 Euro deposit was requested completely arbitrarily. 4. The pool was not blue as in the images, but a color between yellow and green. 5. Although quiet hours are stated on the Booking.com website between 23:00 and 08:00, a rather noisy birthday party was allowed to be celebrated with guests from outside the facility, which lasted until 02:30. 6. There was a bad smell in the room that we couldn't find the source of. We reported it to the person concerned, but no one was interested. 7. The facility does not have any features to deserve the SPA expression in its name. 8. There is noisy construction work going on inside the facility. 9. You have to shout a little and then wait to find an attendant at the reception.

    Nothing to like except lake view

    Stayed in June 2023

  • Reviewed: 28 May 2023

    9.0
    loved it and had a great time with friends!
    • Leisure trip
    • Group
    • Two Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    a little bit of a hike to the main town if you don’t have a car but it is a very gorgeous walk.

    owner was so sweet and helpful when we arrived very late. absolutely gorgeous view and nice pool.

    Stayed in May 2023

  • Reviewed: 18 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    unfriendly owner

    beautiful view from balcony

    Stayed in October 2022

  • Reviewed: 10 September 2022

    1.0
    was not so nice
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Lake view Floor zero
    • Stayed 2 nights
    • Submitted via mobile

    swempool

    the location when nice

    Stayed in September 2022

  • Reviewed: 19 August 2022

    9.0
    relaxing, beautiful, perfect as a vase to view the Lake Como region but be sure you are completely self sufficient
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 12 nights
    • Submitted via mobile

    The drive up to the village and the driveway to the apartment (yikes), not for nervous drivers. staff made no attempt to recommend trips or even to guide us to the little village just 500 metres away

    in a quiet village but only 10 minute walk down to the town. spectacular view. only a small number of apartments so almost like having a private pool

    Stayed in August 2022

  • Reviewed: 10 June 2022

    1.0
    worst property to stay in
    • Business trip
    • People with friends
    • Three Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    worst place to stay in,instead of a tv,they have a computer monitor

    crap apartment,no lights,far away from city

    Stayed in June 2022

  • Reviewed: 24 June 2023

    10
    Very clean and nice facilities
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    A bit of a drive from town

    Very clean

    Stayed in June 2023

  • Reviewed: 24 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Three Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Three Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 9 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 9 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two Bedroom Apartment with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

Showing 1 – 25

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