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Reviews of Hotel Relax Torreruja Thalasso & Spa 4 stars

Via Tanca Della Torre, 07038 Isola Rossa, Italy

#4 of 86 hotels in Isola Rossa

Guests' Choice

Review score

Based on 49 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The spa is a little dated but still nice.

    Everything about this place is amazing - the staff go above and beyond in any situation possible, can’t recommend it highly enough. The location is great, you’re a 2 minute walk from the harbour where there are a few restaurants, but the food on site at the hotel is exceptional!

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Fantastic complex with spa, pools, coastal trail, live music
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to wait 15 minutes on arrival for staff availability to show us our room. Could’ve done with a complementary drink or something to pass the time

    Great complex with beds around the coastal trail route to watch the waves coming in. Spa was good value at €20pp for Turkish baths, sauna and pools. Service was very efficient and available from all locations

    Stayed in September 2024

  • Reviewed: 16 August 2024

    10
    Beautiful hotel, brilliant staff and a wonderful holiday
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Zero!

    Absolutely everything. Please book the suite room - the view is absolutely breathtaking taking on entrance and the staff so friendly, food delicious, drinks divine - what a beautiful experience and location. Will come back to Sardinia just to stay here again!

    Stayed in July 2024

  • Reviewed: 5 August 2024

    8.0
    Very good. I will go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow check in

    The location The garden The concierge

    Stayed in August 2024

  • Reviewed: 15 July 2024

    10
    Can't wait to be back!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Hard to find something I didnt like. Perhaps the parking space for my rented car was a little far from my room. Minor thing though!

    Just everything you may want for a relaxing unforgettable vacation by the sea. Amazing breakfast, beautiful beach front wooden platforms, breath-taking views.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Perfect last vacation days
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    We had prebooked with breakfast only, because we prefer to eat at different places. We had the Buffet in the hotel at one evening, but felt that it could not live up to the hotel standards and the price.

    Torreruja is located in a beautiful surrounding. We had the suite with terrace and did not regret. The view was great, as was the pool with the bar. Everything was very well maintained. Our favourite were the solariums by the sea.

    Stayed in June 2024

  • Reviewed: 5 July 2024

    10
    Great place where to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights

    the only things I could quibble with: the soundproofing problem in the rooms. You can hear all the sounds from the adjacent apartments behind the wall. Also, we read reviews about the super great breakfast buffet, but in real life - there were a lot of buns, which we don't eat. The only vegetables were cucumber and tomatoes. The fruit was unripe and not cut. Healthy lifestyle followers will have to put up with a uniform and meagre breakfast choice

    Really very beautiful and a great hotel. One of the best services I have experienced in Sardinia. The staff were extremely helpful, smiley and lovely. The whole area is very green, very beautiful pool and sunset view from it. We also tried the outdoor gym. It was great to do sports in the fresh air. Breakfast was OK, not much choice for us as we don't eat gluten or fatty things.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    9.0
    Beautiful, romantic hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We had been wrongly informed by one staff member about the price for the buffet dinner at the hotel, which meant we had to pay double the amount of what we had been told for the dinner. We would not have eaten at the buffet if we knew the actual price so it was a bit of a shame that we ended up having to pay double the price for dinner compared to what we had been told when we arrived (although it was delicious).

    Great staff, great breakfast buffet, great views. The staff went above and beyond to make our stay nice. Our room was small but had a terrasse area in front and was clean and nice. Beautiful place, beautiful stay, very romantic and relaxing.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms were dated & in need of upgrading. The pillows were very uncomfortable.

    Superb location, the pool was fabulous.

    Stayed in July 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The pool - staff - view

    Stayed in May 2024

  • Reviewed: 30 September 2023

    10
    Perfect for relaxing break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Superb location on side of sea with perfect views from all angles. Perfectly furnished little coves at private beach with lunch boxes available. Great food and service.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Very relaxing!
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    N/a

    Location was amazing. Quality of food was great.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Indoor pool only opens in the afternoon :(

    The Staff are the best asset ❤️ Extremely professional, friendly , well mannered and welcoming. The food at the Breakfast and Dinner is amazing, different dishes every day and a vast selection of items. Free Parking ❤️ Free Room Upgrade ❤️ Pool area is a paradise ❤️

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was perfect❤, delicious food, very friendly staff and always smiling and happy to help, especially Katiusha and Monica. The sunrises here are dreamlike, the rooms are very big and comfortable. We spent 7 days in a wonderful atmosphere. We will definitely come back and recommend this place to everyone!!!Many thanks for a lovely holliday!!!

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    Magical stay in Sardinia - Isola Rossa
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    /

    Everything was amazing! The location, the panoramic views, the service, the food (half board), the room. Hotel staff grants all your wishes instantly. Loved the terrace restaurant’s menu - a very nice highlight of our stay.

    Stayed in August 2023

  • Reviewed: 23 September 2022

    10
    Can’t wait until we can return
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Limited restaurant Always eat in town which was very close

    Quietness,staff very friendly, beautiful location

    Stayed in September 2022

  • Reviewed: 6 August 2022

    9.0
    Pleasant surprise in a little corner of Sardinia
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    - The snack bar is overpriced for the quality offered (avoid the Caesar salad) - The water pressure in the bathroom was a bit low in our room

    - The room was great with a big balcony (facing the road but very quiet!), the aircon worked perfectly, comfy bed, having fresh fruit at arrival was a very nice detail. - The pool is big enough, with salty water and plenty of sunbeds. Very nice to have refreshments mid-morning and mid-afternoon - Free parking with enough places on the shade - Very nice selection for breakfast and dinner (both buffet) - Staff is very friendly and professional - Great location with amazing sunsets - Good spa facilities at affordable prices - Possibility of being checked by a doctor in the sibling hotel next to it if required

    Stayed in August 2022

  • Reviewed: 30 July 2022

    10
    Great hotel would definitely stay again. Staff are excellent and the facilities are amazing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great nothing I did not like

    Beautiful location perfect for watching the sunset

    Stayed in July 2022

  • Reviewed: 26 September 2024

    7.0
    beautiful place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    long wat for luggage bur understandable

    clean and accommodating

    Stayed in September 2024

  • Reviewed: 3 September 2024

    5.0
    Quality doesn’t match the price
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The resort is more than 20 years old, it feels like it in the rooms we got and on the grounds as well. The first one didn’t have a window! Very outdated furniture, uncomfortable beds and pillows. To my surprise, this is the first hotel in Italy, from the ones I stayed in, that didn’t have coffee machine in the room, only a kettle and instant coffee. Personnel in general doesn’t speak decent English, except the higher level staff. Breakfast half decent with again not good enough coffee. Do not recommend the place for young people. Don’t be fooled by the nice pictures. Also huge downside: they do not have a beach!!! There is a lot more to say, but it is all subjective.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Relax Hotel... i don't think so! Just off the top its not a "bad" Hotel but there are many many things that are not okay for the price they charge you! and it is definitely not a Relax Hotel more a kids playground filled with nasty rude hotel guests with no manners at all when you call your Hotel "Relax Hotel" and charge people for the cheapest room over 1'000.- for 3 night this is not acceptable! Very good marketing photos on booking com this hotel is a "wanna be" fancy place! witch it would be with more attention to detail and eliminating all the negative points listet here if the price would be 500-600.- and "Adults Only" this would be a "good" Hotel "-" for bad / "+" for good Hotel area: -no beach access at all although on the booking site is clearly stated "private beach access" -only very small and limited sea view from everywhere -50€ extra for buffet food -70€ extra for upstairs terrace dinner -20€ extra charge for only 2h spa pool usage -24€ for a "just" pasta in italy haha thats just crazy pricing -totally overpriced spa treatments -many many kids in the hotel = noisy -bad housekeeping / just made the bed no cleaning no nothing -overall Resort -> "not finished" in the kind of no heart to decoration / unfinished garden the automatic watersystem for the plants all over the resort just thrown in the bushes visible hoses everywhere which could be buried with little effort / the bushes are to high not cut for a proper seaview -only 4 machines in the outdoor "gym" area -stray cats all over the resort and the breakfast area -only Italians get the good treatment from the hotel staff / "not" italians get no attention in the dining or the breakfast room you almost have to fight for your morning coffee / italians are getting immediate attention and service everywhere -restaurant management is unwilling to...

    Stayed in August 2024

  • Reviewed: 21 July 2024

    7.0
    Very relaxing lovely hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Not enough toilets in the public areas - if you’re pregnant/disabled etc it’s not good enough. Drinks should be included with dinner if you’re half board

    Great rooms, plenty of space, very chilled hotel

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    quality and service does not reflect the pricepoint
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It's outdated

    Pool and Breakfast

    Stayed in July 2024

  • Reviewed: 8 July 2023

    4.0
    Felt not welcome
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Really from the arrival we felt like the reception is not very welcoming at all and quite rude during the whole stay. They had no knowledge of the local area and gave us no recommendations. They clearly did not listen what we were asking. Even the waiters were not welcoming and they had zero knowledge about the wines on the menu. My main concern is that I’ve never experienced such a careless staff and I think it really changed the way we look at this stay… we’ve never experienced this in any hotel before so far and at this point I would not even stay if they offered us a free stay. Other point to mention is that there was no good wine by the glass and flat beer. Sun beds on the beach also cost some money on the top which I find ridiculous. Coffee was overpriced. You Pay 1000€ and no one will even greet you on arrival nor ask “how was your stay” at the end. Just the approach is so completely offputting, even the cheap B&B’s treat you much nicer than this 4* hotel.

    Great sunbathing and its wasn’t too busy, great time to relax and good food choices during breakfast and evening time. We really enjoyed the sun beds near cliffs and also the service there. The pool was huge, nice and cold and it seemed like they used sea water which was a nice touch. Chefs and pool stuff was extremely nice and helpful. Beautiful sunsets from reception bar area and amazing pizza from snack bar one of the finest ones. Super tasty.

    Stayed in July 2023

Showing 1 – 25

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