Breakfast disapointing

Location excellent

Stayed in June 2024

Parking price

I thought the drinks were very expensive

Stayed in June 2024

Not enough towels, shower was very very small. Not enough plug sockets. Room looked like they needed painting. Lots of marks on the walls.

The pool and closeness to shops and restaurants

Stayed in June 2024

Interconnecting door to next room

Very good reasonably priced hotel Good location for exploring Lucca and Florence by train.

Stayed in April 2024

Very small bed

Stayed in March 2024

Decor a bit tired

Pool area lovely. Breakfast area very nice as well. Room was very clean as was the bathroom. Excellent location for restaurants and for the station. Loved the funicular to Alto.

Stayed in July 2023

No fridge in my room

La piscina multicolors

Stayed in September 2023

No bottled water provided in rooms. No kettle or tea/coffee making facilities unless charged. Lack of ambience in the bar and dining room, no music and regimented tables.

A clean but very basic room. Certainly not the ones shown on Booking.com! Ample choice at breakfast although overseen by quite a serious young man watching our every move. Mostly the staff were pleasant and housekeeping was excellent. Evening meals were a disappointment. Basic 3 courses which sound amazing but blue fin shark and side salad was shark and lettuce! Better to sample some of the better local restaurants. Lovely pool but a charge for pool towels.

Stayed in August 2023

Stains in the bath tub and the bed was uncomfortable.

The staff were friendly and the location was great.

Stayed in August 2023

The dinner menu was very limited. Most guests chose to eat out in the evening, which we chose to do after the first night.

The hotel was lovely and in a very good area near to all the amenities. The beds were comfortable and we enjoyed the breakfast very much.

Stayed in August 2023

Great location. Swimming pool.

Stayed in July 2023

There were no tea or coffee making facilities in the room. Apparently you could get them for €7 but the hotel staff didn’t advise me of that another guest told me about it after it was too late. I have to say I’ve stayed in hotels all over the world and never had to pay extra. The air conditioning wasn’t working and again I wasn’t told this by the staff, only when I went to reception to say I couldn’t get it going was I told. Breakfast wasn’t included in my package but I paid for it one morning but it was frugal, not a lot of choice.

The pool area was lovely and the pool itself good. The communal seating areas were comfortable and fairly quiet. The room was nicely laid out and the bed comfortable, I had a good sized balcony which I hadn’t expected.

Stayed in June 2023

Nothing

It was all ok

Stayed in May 2023

Bedroom was adequate, though fridge was too old to be functional at all. Bathroom was big but a very small shower in the corner of which only the small shower head worked, despite half the shower being taken up by various shower heads. No shelf in shower either so had to open the shower door to reach toiletries (I am a size 8 so not asking for much to fit into the shower!!)

Breakfast had a great selection, though mainly sweet options or cold meat/cheese. The location was great and hotel very clean. Bar area and seating outside was lovely and drinks are charged to rooms rather than paid there and then.

Stayed in October 2022

Not enough savoury items in the breakfast, too many sweet things

Great location, helpful staff. Nice that it has an outdoor swimming pool, though we didn't use it

Stayed in October 2022

The room was old furnished. No vegetables were served at breakfast.

Nice hotel in the city centre, friendly staff. Pleasant Pool.

Stayed in July 2022

We found the early/ mid century decor charming, but may not be the place for you if you want something modern and recently renovated. It did not affect us, but we saw a water leak in another part of the hotel. It appeared to be dealt with quickly.

Great central location and a charming setting. Son took full advantage of the small pool. We enjoyed sitting in the green terrace area after the heat of the day. Staff were helpful and did their best to speak English, a few words of Italian help too. The room was clean, a/c worked well, and it had a balcony. The housekeeping staff were friendly too.

Stayed in August 2022

The included breakfast and pool

Stayed in July 2022

The management are stupid, they don't understand technology. Trying to make us pay twice, argued for twenty minutes before he realised he was wrong. No apology and we missed our train.

Location amazing, breakfast was alright and the pool was refreshing after the hot day

Stayed in June 2022

The evening meal was ok but we thought there was room for improvement.nothing else bothered us.

The staff were very helpful and jolly. The hotel was within walking distance of everything we wanted to visit. The breakfast was very good. 6 minute walk from the train station, making it easy to visit Pica, Florence and Luca.

Stayed in May 2022

Nothing.

We were happy with everything … helpful management & staff with nothing too much trouble, nice room with balcony overlooking the pool, good Wi-Fi & plentiful breakfast. For us the location was perfect, peaceful but with lots of shops, bars & activities close by & just a short walk to the station with direct trains to Pisa, Florence & Lucca etc for sight seeing further afield.

Stayed in May 2022

The beds were not uncomfortable but could have been improved by a bit more comfort . The bar area was a bit hit and miss and had limited choice particularly of non alcoholic drinks including non alcoholic beers or long mixer style drinks .

A very well run family hotel in a perfect location

Stayed in June 2024

The room is very old, the bathroom was very smelly and the tub was yellow, including the shower curtain super dirty. Would recommend the town for location but not this hotel.

Good location

Stayed in August 2023

NO KETTLE, TEA BAGS OR COFFEE IN THE ROOM

location and pool

Stayed in July 2023