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Reviews of Hotel Prestige 4 stars

Via Nastro Azzurro 23, 80067 Sorrento, Italy

#30 of 90 hotels in Sorrento

Guests' Choice

Review score

Based on 342 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 12 November 2024

    10
    Outstanding views, staff and location. We would return to stay again.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 2 nights

    The rooms were a little tight and the shower pretty small. It did not ruin our opinion of the place though. Excellent balcony too!

    This Hotel appears to be a little distance away from everything but they offer a free shuttle to Sorrento regularly and the views are phenomenal, it is worth it for the views! There is even a bus from Positano that passes right in front of the hotel. The Front Desk is so helpful with figuring out all of what you want to accomplish. We wish we would have stayed at least a day or 2 more to enjoy the hotel more thoroughly.

    Stayed in October 2024

  • Reviewed: 3 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room we had was on the ground floor opposite the toilets and the walls are very thin we could here everytime the toilet was flushed and people walking/talking in the corridor to their room it was difficult to have a good night's sleep as we were getting woken by the noise. I assume with a room away from this you would still be able to hear the neighbouring rooms.

    The hotel staff were helpful. The restaurant over the road was lovely and worth a visit. The hotel is outside of Sorrento and there is a shuttle bus provided by the hotel which is helpful however it may be good to have earlier shuttles available by request as the shuttles don't really start in time to meet with tours and it costs €50-60 for a taxi.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The shower cud have been warmer ..as we spent 7nts there .

    We had a lovely time. The hotel was excellent.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Amazing time, will be back soon.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Staff were friendly and very helpful. Rooms were good, had a pool with amazing view over sorrento. Hotel transport to and from sorrento which has handy

    Stayed in September 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    It would have been useful to have a shuttle service back to the hotel mid to late afternoon. There are several in the morning, and then none until 5.30pm Milk in the room would have been useful as I don't like black tea and coffee

    The hotel is in a beautiful location with amazing views. Staff were all very helpful and friendly. The shuttle bus service is very good (essential due to the location). It is easy to book and there is always availability. We enjoyed the food at the restaurant over the road, which also has stunning views

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Nice hotel, with great staff but a long way outside of Sorremto.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 4 nights

    It is a long way out of the town, although we were aware of this when we booked. It is also on quite a busy road. The hotel's restaurant is actually a short walk from the hotel and is separately owned and run.

    Staff were great, really helpful. Good breakfast. Lots of excursions can be organised and booked through the hotel. Good shuttle service into Sorrento, although this takes 30 minutes.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    Best service in a stunning setting
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Beautiful hotel set up high in the mountain with the most magnificent view of both coastlines. Even better if that was possible is the staff. We travel for leisure often and have never experienced such amazing service and friendliness of staff. Nothing was too much trouble and our trip culminated in the most amazing pizza class which had been arranged for us. The shuttle to Sorrento was frequent in a high quality vehicle which was superbly clean.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The staff is exceptionally kind. I don't really know languages, but they understood everything. They arranged a transfer to the early flight. The shuttle took me to the city several times and was punctual. The view from the hotel is beautiful. I also thank you for everything.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    all was good

    all was good for breakfast shuttle was good view was nice

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Magnificent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The staff, the hotel, the view, especially the shuttle bus. Amazing hotel!!

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    A very pleasant hotel, high up in the hills above Sorrento, with excellent service and views
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The decor is tacky and mismatched, but everything else is great and outweighs any misguided design decisions.

    The staff were all incredibly nice and helpful. The views from this hotel are outstanding. Breakfast was very nice. Shuttle service to and from Sorrento center was convenient.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I totally enjoyed my stay at this wonderful hotel. The staff are simply the best I've experienced (and I was a flight attendant for nearly two decades). I had a sea view room and was stunning to wake up to and to have a wine on my terrace at night. The shuttle to Sorrento was a plus and always lovely to come back to the quiet after a day in Sorrento.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff and property.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    First holiday in Hvar
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom. In our superior double room was tiny very dated Needs to be given a fresh lift . Balcony left a lot to be desired regarding the unstable table and plastic chairs

    Breakfast had plenty of choice Food area kept clean very helpful staff 👌

    Stayed in June 2024

  • Reviewed: 5 September 2024

    10
    This hotel is a wonderfully relaxed way to see the Sorrento area.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Leaving.

    All the staff were genuinely friendly, helpful and professional. Facilities and food were great and the views are unforgettable.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    A beautiful relaxing hotel with stunning panoramic views .
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    There is no restaurant at night and the only options is a stunning restaurant opposite ( food not great) or a lovely family restaurant a 15 minute walk away on the road (be careful walking ) The restaurant had a pizza night on Tuesday - which was great .

    The hotel is located high up on the hill just outside Sorrento and it has stunning views of Sorrento and Vesuvius . The staff , especially Angela and Stefano , made us feel at home and went beyond and above to make our stay very pleasant. The pool is lovely and has a great relaxation area with loungers and hanging chairs . Breakfast is also good. There’s a free shuttle to Sorrento

    Stayed in September 2024

  • Reviewed: 30 August 2024

    10
    A very relaxing stay with beautiful views and amazing staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The sunbeds were uncomfortable - they needed cushions on.

    Every member of staff was so lovely, friendly and helpful. The location and views were spectacular The food was delicious.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Hotel Prestige is one of our favourite hotel in the world. It is such a unique place with an amazing views. We found the
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    I would like to suggest to add a gym too (if possible)

    Everything ☺️

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    We had a fabulous 6 night stay here. We were a bit worried before arriving the hotel would be a bit remote as outside of
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Fantastic hotel with amazing views. Staff so helpful & friendly. Fabulous restaurant across the road with even better views.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    Very helpful staff but especially Angela & Gilda at the reception were fantastic!!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 7 nights

    Nothing, everything was fantastic!

    Very good, it included everything we needed!!

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Cant say anything

    Amazing service, and location

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Our stay was really wonderful-a great place to relax in between all the activities we did.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights

    Breakfast was not brilliant, especially the orange juice being served in plastic cups - didn't see why glass couldn't be used. We didn't bother going again after the first one. The breakfast room was not too inviting with no windows (hence no view of anything), and despite arriving 45 minutes before finish time a lot of the food had run out. The fruit pots looked like they were going over and not fresh. In the rooms, especially bathroom, the fitments were in plastic (soap holders, towel rails etc.) which looked a bit cheap compared to chrome for instance. Again, paper cups were provided, not glass, and the small white plastic kettle was a bit cheap looking. The terrace could have been a bit more private ie non slatted railings between rooms. The bus could have been a bit more frequent during the middle of the day as nothing between 12 and 5 - going and coming back.

    View was magnificent; shuttle service was very efficient, especially when after an injured knee the driver dropped us nearer to our destination at our request; Staff very friendly and professional - all very helpful, especially young girl on reception, and Stefano and Antonio at the pool bar and both the bus drivers. Room was great, bright and airy with lovely terrace. Pool was wonderful with good priced bar and lunches; the restaurant up the hill was lovely - friendly with great ambiance. Pool bar seating area at the top was a nice setting to sit in the evening with a bottle of wine.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Was a good choice
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Although there is a free shuttle to Sorento some times per day, it is uncomfortable to stay far away from the town.

    Very clean. Good staff, very helpful! Good drivers

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Great hotel!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    The location is super 😍. Very clean, nice hotel. We really enjoyed the swimming pool. The staff is very friendly. The only thing that the hotel should work on is breakfast. I would love to have the salad, fruits and vegetables fresher. Otherwise everything is excellent.

    Stayed in August 2024

Showing 1 – 25

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