Via Montegrappa 27, 00053 Civitavecchia, Italy
#1 of 14 hotels in Civitavecchia
Guests' ChoiceBased on 1056 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
9.6
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Cynthia
United StatesBreakfast was terrific, with a variety of items in a small space. The location was wonderful! The room was great, small, but perfect for what we needed. And very clean!
Stayed in May 2024
Reviewed: 25 June 2024
Ehattori
JapanManageress
Perfect place to stay overnight for cruise boarding next day.
Stayed in June 2024
Reviewed: 24 June 2024
Kevin
United StatesI liked everything
We were looking for a place to stay before we sailed on a cruise the next morning. This place was great. Location was great. Rooms were clean. Staff was nice. Breakfast was perfect.
Stayed in June 2024
Reviewed: 23 June 2024
Boris
United StatesGood breakfast, nice people, location close to the port with shuttle on request, very clean and comfy room and shower.
Stayed in June 2024
Reviewed: 21 June 2024
Claudette
United StatesThe facility wad excellent. I would recommend staying there.
Breakfast was great and location was close to the port.
Stayed in June 2024
Reviewed: 20 June 2024
Norma
United KingdomThere was nothing to dislike about the hotel
Room, in fact the hotel in genera,l was immaculate. Staff were friendly and helpful. There was plenty of choice at breakfast. The location was good. Would highly recommend. We stayed there one night at the end of a cruise. We got the free shuttle bus to the bus station and it was an easy walk from there. A detailed street map was available at the bus station.
Stayed in June 2024
Reviewed: 19 June 2024
Janet
United KingdomHotel was perfect for overnight stay before a cruise. People were delightful. Breakfast was delicious. Rooms were very clean and bed very comfortable. Lovely location for restaurants and bars. Highly recommend
Stayed in June 2024
Reviewed: 19 June 2024
Kath
United KingdomNothing
The nicest and friendliest welcome I think I’ve had! We were greeted with an Aperol spritz each and some little snacks. Told to sit down and relax! Rooms refurbished and modern, comfy beds, kettle and fridge.
Stayed in June 2024
Reviewed: 18 June 2024
Doris
United StatesRooms too small
The staff was amazing but the rooms were very very small.
Stayed in June 2024
Reviewed: 18 June 2024
Gunnar
SwedenA few items in the room did not work, in particular the safe was broken.
Very good value breakfast. Friendly and helpful staff. For dinner, restaurant Forma on Via Trieste 9 is highly recommended.
Stayed in June 2024
Reviewed: 18 June 2024
Pedro
United StatesNice location close to restaurants and to the port
Stayed in June 2024
Reviewed: 18 June 2024
Renee
United StatesThe staff was great and after a very long day of travel, we were greeted with similes and a spacious and clean room! There’s a laundromat around the corner, if needed. There are also some good restaurants right outside of the hotel. Also, we had a nice shuttle ride to the Port of Rome to catch a cruise for 20€. total. It’s worth every penny as it is a far walk to the ships! We would definitely stay there again!
Stayed in June 2024
Reviewed: 17 June 2024
Carmen
Canadagood breakfast with great staff. It’s within walking distance of everything.
Stayed in June 2024
Reviewed: 17 June 2024
Lynn
United StatesIt was very clean, newly remodeled. Air conditioning worked very well. Wonderful breakfast included in the morning. Close to the cruise port. They provide shuttle to the port for €10 per person. Excellent restaurants nearby
Stayed in June 2024
Reviewed: 16 June 2024
Jennifer
United StatesGetting into the property was tricky. You need to press the code and use a key. If you didn't do it just right, you couldn't get in. I had to call the manager at 11pm because we couldn't figure it out. We did have some stray haird from a previous guest inside our pillow cases. I would suggest going through them better.
So friendly, lovely hotel! Small little place, but obvious the owners put attention and detail into their place. I'm not sure how it is only a 2 star, I would rank at least 3, maybe 4. Check-in was super easy. Got upgraded to a larger room for free. The room was big and clean. Best part? Ice cold AC!! Bathroom well stocked. They helped us with a shuttle to the port, and they served a delicious breakfast. Lots of fresh pastries and cakes and fresh coffees and juice. Would stay here again for sure!! Thank you!! Location was perfect to restaurants and shopping.
Stayed in June 2024
Reviewed: 16 June 2024
James
AustraliaNothing
Location, staff, room design, lighting, breakfast, everything
Stayed in June 2024
Reviewed: 15 June 2024
Oz
United StatesStaff was incredible- very warm and welcoming
Stayed in May 2024
Reviewed: 15 June 2024
Joseph
United KingdomNothing
The staff were amazing. Kiko and Anna were amazing and made us feel very welcome. They ensured our transfer from the airport to cruise ship was seamless.
Stayed in June 2024
Reviewed: 14 June 2024
Donna
United StatesWe stayed here for just one night prior to a cruise, and we were all so impressed with this hotel. The staff was beyond helpful and friendly. We had gotten there early and our rooms were not yet ready - which was totally expected. By the time we got back from exploring and lunch, not only were they ready, but the staff had already put our luggage in our rooms. The rooms were very clean and a great size. The hotel was also in a great location to the port and for exploring Civitavecchia the day before our cruise.
Stayed in June 2024
Reviewed: 13 June 2024
Robert
CanadaHotel location was great, in heart of city, walking distance to restaurants, shops and farmers market. Rooms are somewhat small, but super clean and great for a couple nights stay. The host on duty that day was Anna and she was engaging and very friendly. She not only made us a welcome drink and snack during check-in but also a great breakfast in the morning. It is a small 10 room hotel that that provides value for the money in a great location.
Stayed in May 2024
Reviewed: 13 June 2024
Shirley
Australiaall very good
A great Continental breakfast. The Hotel in a quaint cobbled street close to main areas. The room was just as the photo's showed. Got into our room earlier than we had said and allowed to stay until 11.15am in the room until hotel shuttle took us to the port. Had a knock on the door after going up to our room and given a welcome drink by the manager of Aperol Spritz.
Stayed in May 2024
Reviewed: 11 June 2024
Lacy
United StatesNothing it was wonderful.
The location was amazing. A few restaurants and bars super close as well as a a farmers/flea market. Also a relatively close walk from the cruise ship port!
Stayed in June 2024
Reviewed: 10 June 2024
Vera
RussiaEverything will be good!
Super friendly staff.
Stayed in June 2024
Reviewed: 10 June 2024
Lucille
AustraliaI would very much recommend this hotel. It was very clean & modern. The location was great with the local markets nearby. The breakfast was great & the staff very friendly.
Stayed in June 2024
Cagliari, Italy
St. Moritz, Switzerland
Myrtle Beach, USA
Tagaytay, Philippines
Böda, Sweden
Sóller, Spain
Pewel Ślemieńska, Poland
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content