Via di Gesù e Maria 20, Spagna, 00187 Rome, Italy
#26 of 947 hotels in Rome
Guests' ChoiceBased on 221 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
9.1
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End of dialog contentReviewed: 18 September 2024
Natalie
AustraliaAll fantastic ….. loved it all
An absolutely beautiful stay …. Couldn’t have asked for more … The staff are just wonderful ….nothing is a problem and they are so accommodating with any request ….. seriously fantastic
Stayed in September 2024
Reviewed: 11 September 2024
Flora
AustraliaNothing
We loved the relaxed vibe of the hotel. Beautiful rooms with excellent staff and delicious breakfasts. This boutique hotel was just what we needed at the end of our holiday.
Stayed in September 2024
Reviewed: 10 September 2024
Eleni
AustraliaSoundproofing not great neighbour upstairs stomping loudly and moving furniture. You could hear the conversation of loud american ladies for a next door. Thankfully the noise was only during the day very quiet at night. One part of the breakfast wasn't great but I provided direct feedback straight away and hotel said they would correct immediately which was fantastic and just how you want the hotel to respond. NOT DIRECTLY THE HOTEL - THEIR RECOMMENDED RESTAURANT - I went to one of the recommended restaurants Hostaria Da Pietro, directly next door to the hotel, whilst I was waiting at length for assistance not only did the Maitre D openly speak to one of the locals in italian looking directly at me telling them in italian (assuming I didn't understand) how much he detested having tourist customers take the seats away at the restaurant for the locals especially americans and british, he was looking directly at me whilst saying it. There was an empty table for two outside at the front, I asked if there were any tables available for one without a booking, after 20 mins of waiting and another group of three without a booking arrived after me, the owner, the waiter and the maitre'd all rudely and loudly one at a time told me there was no availability for just one person (humiliatingly so). I went back to the hotel and advised Mariana at reception, she was very kind and assisted me with another restaurant nearby and rang ahead to be sure. After half an hour I went back out only to find the same table still empty and of course the table of 3 had a table allocated. I have told the hotel know to remove from recommended list. Don't go there!!! The other restaurant was middle of the road, food was fresh but it was good, service very lovely but a bit slow food not brilliant but nice. Have recommended to the hotel that perhaps they review their recommended list.
The hotel gave me a room upgrade when I arrived. The staff were excellent with their customer service and they were super lovely. The room and bathroom was nice and clean. They provided recommendations on places to eat. Breakfast was included with the room. The setting was very beautiful and the rooftop terrace was great. Peaceful at night no noise issues. Room fantastically dark for sleeping, comfortable for sleeping. Air-conditioning works well. They do a night time service closing the curtains for you whilst you are out. Drinks can be provided in the afternoon by request. Fantastic location. Breakfast was fresh and delicious.
Stayed in September 2024
Reviewed: 8 September 2024
Maria
PhilippinesNothing
Customer service of the staff was exceptional!
Stayed in September 2024
Reviewed: 27 August 2024
Arnaud
FranceAn exceptional stay! The hotel is beautiful, perfectly located, and impeccably maintained. The staff is simply top-notch: warm, helpful, and always ready to assist. From check-in to check-out, everything was done to make us feel at home. A big thank you to the entire team for this unforgettable experience. I highly recommend this hotel
Stayed in August 2024
Reviewed: 22 August 2024
Jaime
Australia-
Comfortable, good location, comfortable bed, quiet location.
Stayed in August 2024
Reviewed: 31 July 2024
Ruben
NetherlandsFrom check-in to check-out we have experienced magnificent service from the very friendly employees! The room was big and clean. The location in the middle of the city was great and easy accessible!
Stayed in July 2024
Reviewed: 10 July 2024
Andrew
United StatesThe breakfast is made to order, which is not convenient. Staff does not know what over-easy eggs are. Strong sewer smell from the sink.
size, location, comfort, technology are excellent.
Stayed in July 2024
Reviewed: 5 July 2024
Antanas
LithuaniaThe TV didn't work for us. It's only an issue because we wanted to watch EURO football. Also the light switch system was very fidgety and hard to figure out - every night was a 5 minute game to figure out how to turn all the lights off. Showers could have more water pressure - WiFi could be a bit faster.
Location, location, location. Staff was super friendly and helpful through WhatsApp. Breakfast is not all-you-can eat style, but it is fantastic and we never were able to finish it. Rooms were nice and large with high ceilings. Plenty of amenities and well ventilated. Terrace was nice for an evening sit down after a long day of walking.
Stayed in July 2024
Reviewed: 28 June 2024
Mclean
AustraliaGreat location and room , staff where great ! Also small amount of rooms which was Perseus it was quite
Stayed in June 2024
Reviewed: 15 June 2024
Narelle
AustraliaNothing
Location, room was spacious and very clean. Very comfy beds. The staff were amazing so professional, friendly and nothing too much trouble. The breakfast was excellent. The rooftop area had an amazing view of Rome. Highly recommended.
Stayed in June 2024
Reviewed: 8 June 2024
Martin
Czech RepublicSmall and friendly
Stayed in May 2024
Reviewed: 4 June 2024
Michele
AustraliaWe liked everything about the hotel.
The location was excellent. Very central to Piaza Del Popolo which is where many tours depart from. There were multiple restaurants nearby. The staff were so helpful & found us a doctor & pharmacy nearby when we weren’t well.
Stayed in May 2024
Reviewed: 31 May 2024
Sarah
United KingdomN/a
Excellent location. Helpful and friendly staff. Traditional architecture combined with high-end more features and design.
Stayed in May 2024
Reviewed: 27 May 2024
Danah
KuwaitNothing
Location and spacious and service.
Stayed in May 2024
Reviewed: 1 April 2024
Laura
Cayman IslandsNothing - all was perfect.
Fantastic experience in a very unique hotel. Rooms are lovely and spacious, well-decorated and comfortable. Staff was very attentive and helpful. Breakfast was delicious and varied. We also enjoyed occasional snack in the bar area before heading out to dinner. A wonderful place to base whilst in Rome.
Stayed in April 2024
Reviewed: 25 March 2024
Nelson
Mexico-
Incredible design
Stayed in March 2024
Reviewed: 6 March 2024
Jelena
NetherlandsBreakfast is ok because of the kind and helpful staff, but in terms of product and selection there is room for improvement.
Location, cleanliness, quiet street just off the busy one. The personnel that makes sure you have everything you ask for. Room being made a couple of times in the day. Great aperitif at the terrace. Thank you all!
Stayed in March 2024
Reviewed: 27 February 2024
Marjaana
FinlandExcellent location and beautiful hotel
Stayed in January 2024
Reviewed: 21 February 2024
Adam
United KingdomAbsolutely nothing!
The hotel is magnificent and the level of customer service is unrivalled. The hotel has tons of character but is stylishly modern. Situated in a perfect location to explore Rome
Stayed in February 2024
Reviewed: 17 February 2024
David
IsraelPoēsis Experience Hotel goes above and beyond in every aspect. Situated perfectly in the heart of the city, it offers top-notch facilities, spacious and luxurious rooms, and an amazing rooftop terrace with the best breakfast in town. But what really stands out is the unbelievable service. The staff is truly exceptional, always ready to assist with anything you need, making your stay one-of-a-kind. Whether you're out exploring or just hanging out in the lounge, Poēsis is the ultimate place for a relaxing and romantic getaway.
Stayed in February 2024
Reviewed: 9 February 2024
Reinis
LatviaGreat location, nice staff. Amazing breakfast. Nice shower. Perfect body lotion, shampoo! Perfect place for romantic weekend. When we will be at Rome again, we will be stay here.
Stayed in January 2024
Reviewed: 6 January 2024
Philipp
GermanyIncredible location, beautiful rooftop terrace, incredibly nice and friendly staff that helps out whenever needed
Stayed in January 2024
Reviewed: 21 December 2023
Matthew
United KingdomGreat location and lovely furnishings
Lovely staff me very helpful
Stayed in December 2023
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