Rooms could be updated but they were clean and perfect

The property is a wonderful location , the food was wonderful and the service 1A

Stayed in September 2024

No comment

Great location

Stayed in September 2024

Decor

Good food Good location Good staff

Stayed in September 2024

Hotel could be updated a bit. When we booked, we thought we would have a balcony but that was apparently not the case.

The view was stunning. The staff very friendly and the valet parking an absolute bonus.

Stayed in September 2024

The property was clean and authentic in the most amazing locations. Views from the room, beach bar and restaurant were magical.

Stayed in August 2024

There was no bar/lounge area The common areas and the room were in need of a deep clean and fresh paint

The location was amazing. Walking into Portofino harbour took 5 minutes

Stayed in July 2024

Breakfast. It was a very small room for breakfast with less products. Also staff serving breakfast could be genial like the staff at reception and baggage porter.

Location and view were exceptional.

Stayed in August 2024

We stayed only a night!

The property provided access to a private beach which was great. The views from our terrace were absolutely breathtaking.

Stayed in August 2024

The staff in food service can be more friendly and welcoming as the people in reception. We did not have any problem indeed but they seemed a bit tired and unenthusiastic about their work

Excellent location (10 minutes walking to Portofino city center, 20 minutes walking to Paraggi Bay) , private beach area, friendly staff in general (especially the people in reception were extremely helpful and kind). They upgraded our room with a balcony of perfect view.

Stayed in August 2024

A bar for an evening drink would be nice. Either in the lobby area or the terrace restaurant area.

The beautiful setting, especially the view from our balcony. The private terraces above the small cove in which to swim. We enjoyed lounging on beach chairs, under umbrellas, swimming, rinsing off, enjoying a drink on the terrace, and repeating. The dinner. restaurant on a different terrace was excellent as well, and has a spectacular view. Very romantic.

Stayed in July 2024

The only bar was the beach bar and it closed at 5pm. Then you had to wait till 7.30pm for the restaurant to open. However was a short walk to town.

Location, private beach beds & valet parking.

Stayed in July 2024

Looks like the property is under construction

Terrific location, very friendly and helpful staff

Stayed in July 2024

The facility is not being kept up to date obviously, the inside of the rooms are very old, breakfast was the worst, I would not expect such poor breakfast at such cost. The amenities was not enough.

The location is of course great,without doubt one of the best hotels in the town due to location The staff was very friendly and helpful, many thanks to them

Stayed in July 2024

Some of the staff we encountered were not very friendly. It was rated as a luxury hotel, but the decor did not give that vibe.

It was a great location, but did require some walking to get into the downtown area of Portofino. Our room was upgraded to the most BEAUTIFUL view of the water with 2 large French door windows. The best view that I’ve had from any hotel ever!

Stayed in July 2024

Not so much didn't like but rooms are small for 2 persons and bathroom is tiny. Wifi is not good

Location and view are amazing. Lunch at the beach area was very good. Staff are friendly.

Stayed in July 2024

Old facilities

Stayed in July 2024

AMAZING VIEW, AMAZING BEACH

Stayed in May 2024

Walking distance from Portofino. With a spectacular view and excellent parking which is rare in Portofino. At this price point and almost at any price you can't do much better than this. The room was clean newly painted/decorated. Private little beach. We had a stunning view room.

Stayed in June 2024

The lights in the room weren’t very bright so in the evening it was very dark in the room. It didn't bother us too much as we only stayed one night.

Great location, 10 minutes walking from the main square of Portofino, so the hotel was very quiet and comfortable. The furniture in the room is well kept with a very big and comfortable bed. Excellent breakfast with omelettes and other warm plates prepared fresh and freshly baked cakes. The room had a spacious wardrobe with a big safe. The hotel has a private beach access, three terraces with reclineable chairs overlooking the water. The hotel provides beach towels for free. The staff was super helpful and kind. We arrived by car, there is a private garage where the staff parks the cars for you (40€/night).

Stayed in May 2024

Hotel could use some mild renovation, some paint in the room is already dirty and kinda disgusting. The bathrooms are tiny; maybe can use some updating as well. There is no lotion or conditioner, not a deal breaker but usually they’re expected toiletries. At least there’s complimentary bottled water x 2. The staff during breakfast, one didn’t seem so friendly. She would give us a side glance every time we stand and get some more food which was not so extensive, but at least it can still fill the stomach. She doesn’t smile, not very friendly at all. Same as a couple of men, not smiling at all. One time I thought there were a little inattentive, they were chatting at the bar while we were waiting to place an order for the hot/cooked food. An upgrade of the dining area and lobby would be very nice. Hotel has an amazing location already, might as well improve it a bit more. Btw, internet seemed nonexistent

The location was great! Our balcony is huge, and over the main road, with an amazing view of the water and Brown Castle! We people/car-watch. So easy to walk to the main Piazza, has a private beach (though pebbly). So convenient for the bus.

Stayed in May 2024

Parking is provided by the hotel, but it is a few minutes walk.

Walking distance to the beach and restaurants.

Stayed in May 2024

The installations is a little old

Location is the best place to take pictures

Stayed in May 2024

The rooms were dated, and our car had been used (after they took it for valet parking!). We had dents in the wheels and arches of the alloys.

The location was superb. The view out of our window was breathtaking.

Stayed in May 2024

Wasn't told that there would be a charge to park our car and thought it was a part of the service

Breakfast was really good and the staff were lovely

Stayed in May 2024