The hotel and grounds were so beautiful. Adriatik was our Captain and he was extremely helpful and accommodating. All of the staff were very friendly.

Stayed in June 2024

Pool was outside and was cold. I suppose it was middle of May when we were there Reception was hidden and therefore wasn't very welcoming. Dinner was very small and not much of a choice

Lovely room. Breakfast was amazing.

Stayed in May 2024

The Alcova Room is essentially an attic with a tiny window that makes it feel a bit claustrophobic. This didn't bother me too much but it would have been nice to know ahead of time that the room was like this, and if I had a choice. I wonder if this is reflected in the price?

Breakfast was excellent. The grounds and pool are beautiful. The staff was very pleasant and helpful. I liked being out of the crowd of central Florence. The walk to town is very beautiful and pleasant.

Stayed in June 2024

We enjoyed very much our stay: we stayed in a beautifully decorated and stately hotel, well-maintained toom, very friendly an helpful staff, good service, large and varied breakfast. We could also enjoy the refreshing swimming pool.

Stayed in May 2024

nothing all lovely

Lovely bfast, very nice to have pre dinner drinks on hotel balcony, easy walk to Florence

Stayed in May 2024

We weren't allowed to take an iron into the room so had to use a room by reception and take our clothes down there.

This is a fantastic hotel and really feels full of history and character. The room was huge including a separate bedroom for my daughter and huge bathroom with double sinks, bath and separate shower. The staff were really helpful and happy to help. The location is just outside the main centre which you can walk but beware, coming back is up quite a steep hill so you may want to taxi/uber. It took abput 20 minutes to walk down to the main centre of town.

Stayed in April 2024

Nothing. There are no downsides.

The location is terrific. It feels like you are out in the Tuscan countryside yet it is only a 20 minute beautiful downhill walk to the Ponte Vecchio. The bus back stops right outside. The house is beautifully furnished, the rooms very big, with comfortable beds and high quality bed linen. The breakfast was superb and the staff friendly and helpful.

Stayed in June 2024

Ants and mosquitos in room Pool too cold for my son to swim in

Spotlessly clean Breakfast Beautiful surroundings Great staff

Stayed in May 2024

This hotel was absolutely Great !! the location was a 20 minute walk from the river crossing into the city ( also a $1:50 bus ride , with the stop being steps from the front door). During our walk, we discovered an amazing restaurant on the right side of the road 4 minutes down the road! Another fabulous restaurant is even closer to the property . The hotel was gorgeously decorated and the staff was so friendly/helpful . The woman that tended to breakfast was lovely !!! And the breakfast spread was over the top with selection and quality. And, if that wasn’t enough, the veranda overlooking the pool was the perfect setting for dining. A MUST STAY

Stayed in May 2024

We liked everything with regards to the hotel.

The hotel is located in a beautiful area and surrounded with lots of vegetation. Breakfast was abundent and very good quality. Room was spacious and the heating was excellent due to the fact that the outside tepreture was very low. staff very friendly and profesional. In front of the hotel is a bus station, which was very convenient.

Stayed in April 2024

The chairs were a little small for my bottom. I felt the overall price of the place was a little on the expensive side. There were terribly loud road works going on outside the hotel. Of course, this wasn't the hotel carrying out these works, but I do wish I had known. It meant relaxing in the gardens wasn't possible.

Epic spread of sweet and savoury morsels to break our fast. Overlooking a garden and a pool to sip on coffee and dine in a leisurely way. Emanuela was there each morning. She was so attentive and kind.

Stayed in May 2024

Nothing.

Its position in Florence, the building, the rooms, the furniture, the food, the delightful staff

Stayed in May 2024

The hike to get down to city center was nice but I suggest a taxi for coming back up. The bathroom tiles could use a little cleaning and mosquitoes in the room. The hotel provided mosquito repellent machine but I still got bite up.

The hotel was charming and quiet. It’s located away from the crowd/tourist area. Breakfast was good and had something for everyone.

Stayed in May 2024

The breakfasts were wonderful and the staff very friendly.

Stayed in May 2024

No advice upon arrival of how to access the safe or where it was however on asking staff about this they were helpful. Distance from main historic part of city. You could walk to town in about 40 mins but it was down a steep hill/road and of course same challenge if walking back up steep hill/road. Taxi cost to city approx 17 - 20 euros each way. There was a taxi strike on one day of our stay so this highlighted the hotels remoteness. No fresh fruit at breakfast.

Surroundings were restful. Comfortable bed. Wonderful shower. Soft towels. Clean. Age of property so much character. Helpful staff. Leaving room key with reception when going out was a good security feature as can’t lose it. 24 hour reception. Storing luggage upon checking out until time to collect. Eating breakfast overlooking garden and pool. Polite staff.

Stayed in May 2024

The internet in the room was very bad. If you are staying at the villa, please mind the location (it is located slightly outside the city center with a walking distance of around 30min; public transport is not there but not really reliable).

The villa is very picturesque, and has a very comfy fireplace lounge where you can hang out. My husband and I enjoyed the breakfast, it was a nice selection of savory and sweet options. The room is located not in the main villa but external house but still very nice and spacious.

Stayed in May 2024

nothing

Everything was extraordinary

Stayed in May 2024

Beautiful residence palazzo style. Wonderful staff, very accommodating. The breakfast was specially delicious, and the perfect way to start the day

Stayed in May 2024

The only thing and it had nothing to do with the property is somebody nearby was having a very late night party that carried into early Sunday morning that was extremely loud, but that had nothing to do with the hotel

The location was beautiful, and the room was incredibly comfortable and luxurious

Stayed in May 2024

Don't like to say negative things but we missed having tea/coffee making facilities in the room. Hard to get refreshments as no actual bar, coffee area...until 7.30 at night....however could track staff down and they were happy to make you a tea or a drink.

Beautiful hotel in a green quiet location away from the bussle of the city, yet still within a pleasant 25 min walk .(up hill on way back or taxi for €11-14) Lovely garden to relax in. Big room with very comfortable beds. Great breakfast. Bonus of hop on hop off bus picked up right outside hotel, pay for ticket on bus. Great reasturant in fabulous setting 4 mins walk to the right.

Stayed in May 2024

Nothing.

It’s like a small paradise, close to everything. The location is magical, the staff very helpful, breakfast rich. Our suite beautifully decorated, very spacious and confortable. The garden and the pool just amazing.. Highly recommend!

Stayed in May 2024

A beautiful villa far from the madding crowd!

Stayed in May 2024

A kettle in the room for tea would have made it perfect.

Beautiful villa at an excellent location. Easy walk to town but also perfect connected by public transport. Fantastic restaurant around the corner. The staff couldn’t be nicer and the breakfast is delicious.

Stayed in May 2024

Beautiful location fabulous breakfast wonderful staff So peaceful to come back to after a day in Florence I would highly recommend Park Palace.

Stayed in April 2024