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Reviews of Park Palace Hotel 4 stars

Piazzale Galileo 5, 50125 Florence, Italy

#128 of 378 hotels in Florence

Guests' Choice

Review score

Based on 559 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 26 June 2024

    9.0
    Stunning hotel with amazing rooms and knowledgeable staff, with two brilliant restaurants close by
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The waiting staff are a bit slow to take your order or return with drinks.

    Amazing location in a very exclusive part of Florence with great restaurants and parks close by. It’s a 1.5 mile walk into the city centre, but it’s through pretty streets etc. The hotel itself is very old world charming and everything moves at a very slow but gracious pace. The rooms were lovely, much like Gleneagles in Scotland. Breakfast is extensive, but very Italian so don’t expect any western alternatives.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Beautiful, comfortable rooms in an Italian Villa walking distance to Florence City Centre.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights

    The only item I would comment that could be improved would be to have a large container of water available to guests in one of the common rooms. It was very hot in Florence the week we were there, and it would have been nice to have fresh cold water available.

    Perfect oasis away from the bustling city centre of Florence. Walk 20 minutes to town or a quick bus ride. Super comfortable rooms and pleasant common areas and pool. The breakfast, which was included, was AMAZING. Our adult children were very impressed. Staff was so helpful, and called cabs when needed.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    The lack of luminosity in the room

    The place, the breakfast, the pool

    Stayed in May 2024

  • Reviewed: 23 June 2024

    10
    The best breakfast I’ve had in a hotel such a good choice for everyone.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    The hotel was like staying in a grand old house it had everything you would want for a short break or longer

    Stayed in June 2024

  • Reviewed: 22 June 2024

    10
    We enjoyed an exceptional four night experience at the Park Palace Hotel.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights

    The hotel is remarkable. It is wonderfully appointed, maintained and staffed. The breakfast is truly impressive and made better enjoyed on the porch overlooking the pool and grounds. Our visit was lovely.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    If and when I come back to Italy, I definitely will check this out again.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights

    It would be nice if the hotel had a restaurant or provided sandwiches when we were tired and didn't feel like going out. In Italy, nobody delivers food like in the US.

    The hotel is absolutely beautiful. I loved the staircase, and I used the elevator for the suitcases. Tho pool was beautiful as was the landscaping. I just enjoyed the whole setting and experience. The two restaurants next to the hotel were really nice.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    La nostra casa
    • Business trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Please open the bistrot to a few more secondi.

    It was our third time. It is our home when we come to Firenze!

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Stellar, amazing, superb!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, loved it all.

    Hotel park place is an absolute oasis amongst the busy city. It sits above the town up on a hill that is a delight to walk up and down. The staff is superb, they tolerated me speaking terrible Italian with a smile. The breakfast was delicious, and I loved the villa. I was very sad to leave.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and grounds were so beautiful. Adriatik was our Captain and he was extremely helpful and accommodating. All of the staff were very friendly.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool was outside and was cold. I suppose it was middle of May when we were there Reception was hidden and therefore wasn't very welcoming. Dinner was very small and not much of a choice

    Lovely room. Breakfast was amazing.

    Stayed in May 2024

  • Reviewed: 8 June 2024

    8.0
    Very good. I would stay again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The Alcova Room is essentially an attic with a tiny window that makes it feel a bit claustrophobic. This didn't bother me too much but it would have been nice to know ahead of time that the room was like this, and if I had a choice. I wonder if this is reflected in the price?

    Breakfast was excellent. The grounds and pool are beautiful. The staff was very pleasant and helpful. I liked being out of the crowd of central Florence. The walk to town is very beautiful and pleasant.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights

    We enjoyed very much our stay: we stayed in a beautifully decorated and stately hotel, well-maintained toom, very friendly an helpful staff, good service, large and varied breakfast. We could also enjoy the refreshing swimming pool.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Lovely hotel just out of Florence, nice retreat to return to each day
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 5 nights

    nothing all lovely

    Lovely bfast, very nice to have pre dinner drinks on hotel balcony, easy walk to Florence

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Awesome hotel, large rooms and kind, friendly staff. Location quie as just outside of the main town.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    We weren't allowed to take an iron into the room so had to use a room by reception and take our clothes down there.

    This is a fantastic hotel and really feels full of history and character. The room was huge including a separate bedroom for my daughter and huge bathroom with double sinks, bath and separate shower. The staff were really helpful and happy to help. The location is just outside the main centre which you can walk but beware, coming back is up quite a steep hill so you may want to taxi/uber. It took abput 20 minutes to walk down to the main centre of town.

    Stayed in April 2024

  • Reviewed: 3 June 2024

    10
    The Park Palace is perfect.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. There are no downsides.

    The location is terrific. It feels like you are out in the Tuscan countryside yet it is only a 20 minute beautiful downhill walk to the Ponte Vecchio. The bus back stops right outside. The house is beautifully furnished, the rooms very big, with comfortable beds and high quality bed linen. The breakfast was superb and the staff friendly and helpful.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Annex - Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Ants and mosquitos in room Pool too cold for my son to swim in

    Spotlessly clean Breakfast Beautiful surroundings Great staff

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Cannot wait to revisit this hotel :))
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    This hotel was absolutely Great !! the location was a 20 minute walk from the river crossing into the city ( also a $1:50 bus ride , with the stop being steps from the front door). During our walk, we discovered an amazing restaurant on the right side of the road 4 minutes down the road! Another fabulous restaurant is even closer to the property . The hotel was gorgeously decorated and the staff was so friendly/helpful . The woman that tended to breakfast was lovely !!! And the breakfast spread was over the top with selection and quality. And, if that wasn’t enough, the veranda overlooking the pool was the perfect setting for dining. A MUST STAY

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    We will definatelly come back.
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 3 nights

    We liked everything with regards to the hotel.

    The hotel is located in a beautiful area and surrounded with lots of vegetation. Breakfast was abundent and very good quality. Room was spacious and the heating was excellent due to the fact that the outside tepreture was very low. staff very friendly and profesional. In front of the hotel is a bus station, which was very convenient.

    Stayed in April 2024

  • Reviewed: 30 May 2024

    9.0
    Excellent breakfast, spacious comfy room
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 3 nights

    The chairs were a little small for my bottom. I felt the overall price of the place was a little on the expensive side. There were terribly loud road works going on outside the hotel. Of course, this wasn't the hotel carrying out these works, but I do wish I had known. It meant relaxing in the gardens wasn't possible.

    Epic spread of sweet and savoury morsels to break our fast. Overlooking a garden and a pool to sip on coffee and dine in a leisurely way. Emanuela was there each morning. She was so attentive and kind.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    We would certainly use this hotel again
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Its position in Florence, the building, the rooms, the furniture, the food, the delightful staff

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    The hike to get down to city center was nice but I suggest a taxi for coming back up. The bathroom tiles could use a little cleaning and mosquitoes in the room. The hotel provided mosquito repellent machine but I still got bite up.

    The hotel was charming and quiet. It’s located away from the crowd/tourist area. Breakfast was good and had something for everyone.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room - Annex
    • Stayed 5 nights
    • Submitted via mobile

    The breakfasts were wonderful and the staff very friendly.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Tranquil and a beautiful setting
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No advice upon arrival of how to access the safe or where it was however on asking staff about this they were helpful. Distance from main historic part of city. You could walk to town in about 40 mins but it was down a steep hill/road and of course same challenge if walking back up steep hill/road. Taxi cost to city approx 17 - 20 euros each way. There was a taxi strike on one day of our stay so this highlighted the hotels remoteness. No fresh fruit at breakfast.

    Surroundings were restful. Comfortable bed. Wonderful shower. Soft towels. Clean. Age of property so much character. Helpful staff. Leaving room key with reception when going out was a good security feature as can’t lose it. 24 hour reception. Storing luggage upon checking out until time to collect. Eating breakfast overlooking garden and pool. Polite staff.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very elegant property with good breakfast slightly outside of the city center
    • Leisure trip
    • Couple
    • Double or Twin Room - Annex
    • Stayed 3 nights

    The internet in the room was very bad. If you are staying at the villa, please mind the location (it is located slightly outside the city center with a walking distance of around 30min; public transport is not there but not really reliable).

    The villa is very picturesque, and has a very comfy fireplace lounge where you can hang out. My husband and I enjoyed the breakfast, it was a nice selection of savory and sweet options. The room is located not in the main villa but external house but still very nice and spacious.

    Stayed in May 2024

Showing 1 – 25

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