Small double room.

Excellent location and room views of the lake

Stayed in September 2024

Nothing.

Nice location, very friendly staff and clean rooms.

Stayed in September 2024

Nothing really. Got a last minute deal which was good value otherwise it would have been expensive for solo.

Location was superb looking out over lake. Staff were lovely and very accomodting in storing luggage etc. Breakfast was great Old world charm hotel

Stayed in September 2024

Parking is not at hotel it is about 15 min walk. No milk in room for coffee. Bed was terrible as had a big lump down the middle.

Loved the view and location. Love the old world charm of the hotel. Loved the guy that looked after us at breakfast in the mornings. So sweet and friendly.

Stayed in September 2024

Nil

Staff were extremely helpful and engaging.Rooms were amazingly good size and amazing views.Location great close to ferry and town centre.Kettle and tea making in room really appreciated

Stayed in September 2024

Parking offsite can be awkward. Breakfast a little limited, freshly-made coffee would have been a bonus.

Great location on lakefront, almost traffic-free and close to ferry, comfortable room with balcony, friendly and helpful staff.

Stayed in September 2024

Breakfast could be a little bit better. More sitting area would be welcome e.g. like a room or else. No breakfast possible altogether beyond 4 ppl. Car park was in a field a bit behind but there was no issue (although the weather was dry during the stay, might have been different on rainy season).

Located in front of the lake, close to restaurants, boats. Pedestrian area only. Room was clean and nicely set. Staff was very friendly. Breakfast was ok.

Stayed in August 2024

Water in shower jumping cold to hot

Hotel is beautiful and nice decorated, they have rooms with lake view

Stayed in July 2024

The breakfast was a bit wild. Coffee not great. Main complaint was the older waiter on the 2nd morning of our stay. We are a family of 5. 3 children. Unlike the previous day he said we couldn’t put two tables together so we could breakfast together. Which would have been so easy. So we were two feet apart for no reason. Shame. The younger waiters were so much better the day before.

Amazing location and lovely building.

Stayed in July 2024

The breakfast was not as good as the first time. We went at 09:00 , many things were finished already and never replaced (bacon, pancakes, cheese varieties)

It was the second time we stayed in this hotel. It is located right next to the lake, it’s clean and the price is fair! Gianfranco at the reception was very helpful and kind!

Stayed in July 2024

Receptionist was a little disappointing

Great location

Stayed in June 2024

Horrible noise and bad soundproofing probably due to the new air conditioning/heating fitting

Great Quality/price Location Decoration Free parking off site

Stayed in May 2024

The snore of the room next to mine. I don't know if the walls were to thin or the guy to loud

Stayed in May 2024

View is amazing, everything is clean even if the decorations can be a bit outdated it’s cute ! The location is nice, there is free parking close to the hotel it’s quiet and there is also nice restaurant close by ! it’s a really good value for money !!

Stayed in April 2024

Small ants in room.

Good location and amazing view. Friendly staff. Good breakfast.

Stayed in April 2024

Very hot and could not activate the air conditioning so we had to purchase a fan. Unacceptable that the hotel is advertised with air conditioning but then it can’t be switched on in the room. The toilet seat is made of mdf wood and was deteriorated underneath the seat, this would cause a bacteria and germ build up in the wood, very unhygienic. Signs of rust on the heated towel rails and shower fittings, needs maintenance. The breakfast was good but one morning the bay Marie’s were not turned on and the eggs, bacon etc were cold. For some reason we were locked out of our room one night, the desk attendant asked me what day we were leaving (didn’t he know??) And reactivated the swipe card.

Great location and view from lake room Good shower size Pillows were comfortable

Stayed in April 2024

It is difficult to criticize anything.

Great location.

Stayed in April 2024

Wonderful location by the lake. I liked the wooden floor in the room a lot.

Stayed in April 2024

parking

Great lake front location with historic charme

Stayed in September 2023

We arrived in October on a day that was 28 degrees and there is no Air Con I would prefer to pay a higher rate than be very hot , we opted for Lake view but these are the Hot rooms ! It is ridiculous that only for a few months Air Conditioning is switched on

I liked the location as situated on a quiet road in front of the lake and very close to the boat station Pallanza ,

Stayed in October 2023

Mattress not comfortable. Price paid through booking.com was too high.

Excellent staff, good breakfast 👌 and clean rooms. Good WiFi reception.

Stayed in October 2023

More hot food choice at breakfast would be better

Excellent location. Hotel had character.

Stayed in October 2023

Lovely location and nice staff. A beautiful view of the lake from the room.

Stayed in October 2023

There was no fan or air conditioning in the room. It was a little bit of hot.

The breakfast was very good, with many options

Stayed in October 2023