Based on 202 B&B reviews
8.7Cleanliness
8.8
Comfort
8.7
Location
9.8
Facilities
8.4
Staff
9.5
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Sofie
AustraliaI found it to be very noisy. During the night people were slamming doors. There were locals who were using the roof who were not very considerate of people who were staying there.
Location was beautiful. Very atmospheric.
Stayed in September 2024
Reviewed: 24 September 2024
Rebecca
Australianil, it was perfect !!
We booked the room with two balconies overlooking the Duomo piazza...if this room is available book it, it was absolutely divine...we wish we had stayed longer. Staff were wonderful, very accommodating of our early arrival and communication was excellent. The room is gorgeous, spacious and the bed is very comfortable. We loved having the balcony doors open listening to the sounds of the old town, can't wait to return!
Stayed in September 2024
Reviewed: 18 September 2024
Danielle
United StatesThis was the most romantic room; from the salon, the view of the cathedral and piazza- the original floors and painted ceiling- truly a gem and so helpful recommending restaurants- the two balconies were epic and the colors and just beauty of the room will always be so memorable!!! Grazie xo
Stayed in September 2024
Reviewed: 17 September 2024
Danielle
AustraliaNo lift, noisy from the Duomo square, basic facilities. But you know that going in, so you enjoy the perfect location and the good price
Perfect location, clean room, amazing view
Stayed in September 2024
Reviewed: 16 September 2024
Dixie
United StatesThe view of Piazza duomo from the balcony was fantastic!
Stayed in September 2024
Reviewed: 11 September 2024
Lucy
United KingdomThe safe in the room was not working we were informed by Federica that the previous guest had put in the wrong code therefore it wasn’t working so unfortunately there was nowhere to store our valuables
Location presentation
Stayed in July 2024
Reviewed: 11 September 2024
Kirsty
United KingdomOutstanding location with great views over the duomo square. Beautifully decorated and kept to the style of Cefalù. Would highly recommend. There are a lot of stairs to climb to the property and is a little noisy but that’s to be expected.
Stayed in September 2024
Reviewed: 8 September 2024
Tal
United KingdomLots of stairs up. And as it is so central, it is quite noisy.
The staff are lovely - let me check in early and were very responsive. The room was very clean and smelt fresh. Also, stylish. Very central location. Wish I stayed longer!
Stayed in September 2024
Reviewed: 6 September 2024
Kufena
United KingdomThe view over the duomo is incredible. Fredericka and Frederick were very helpful and accommodating. The room was spotless, with lovely bed linen and excellent housekeeping. I could not fault it.
Stayed in September 2024
Reviewed: 3 September 2024
Kylee
AustraliaNothing…..was all great.
Everything! Location was great, room was perfect from styling, comfort, cleanliness & great host.
Stayed in August 2024
Reviewed: 1 September 2024
Alice
United KingdomI couldn't really think of much I didn't like but the fridge in the room wasn't cold enough. And also there is no lift, and the rooms are on the second floor with quite steep stairs.
The location was amazing, on the main street. Just walk along one street if you're coming in from the train station. It had a private rooftop which had the most incredible view of the cathedral. The wifi was great, no problems across multiple devices. The host was amazing and very quick with communication.
Stayed in August 2024
Reviewed: 31 August 2024
Despina
GermanyNothing
perfect location, spotlessly clean, very very polite staff, with lots of amenities
Stayed in August 2024
Reviewed: 31 August 2024
Zeina
FranceThe only thing I didn't like is that I didn't stay longer!!
My whole experience was amazing! The staff were very helpful and made sure that all my needs were met. I would like to specifically thank Federica for beeing super nice and welcoming. The rooftop terrace is a great addition and has a beautiful view. I decided to stay an extra night because of how amazing the location and the architecture of the place are. Very close to the beach, and it is directly facing the Duomo.
Stayed in August 2024
Reviewed: 29 August 2024
Skander
TunisiaNothing
Everything Personnel top
Stayed in August 2024
Reviewed: 9 August 2024
Adelina
United KingdomHad a lovely time. The view of the duomo from my room was amazing. The Palazzo is very close to everything and you can easily walk and explore. The communication with the host was excellent. I would highly recommend the palazzo.
Stayed in August 2024
Reviewed: 8 August 2024
Holly
New ZealandLovely central accomodation in the heart of the historical centre. Federica was so lovely and helpful with great communication pre arrival and so nice in person! She recommended a car park and they can grant a discount on the ticket also. The room was comfortable and clean, a little noisy because you are right on the Piazza del Duomo, but also you’re right on the Piazza del Duomo! And there’s a fantastic little rooftop terrace with views over the square, the duomo and the ocean. Perfect place to watch the sunset :)
Stayed in August 2024
Reviewed: 3 August 2024
Samantha
AustraliaStaff Location Decor Vibe Coffee
Stayed in August 2024
Reviewed: 2 August 2024
B
SwitzerlandWonderful view onto the church and exceptional rooftop terrasse
Stayed in July 2024
Reviewed: 27 July 2024
Yen
SingaporeIt may be too noisy for light sleeper because there’s some restaurant around. But it’s acceptable for me
The view is super great! And the staff is helpful too!
Stayed in July 2024
Reviewed: 22 July 2024
Samantha
United KingdomThe only complaint would be there is quite loud music from the square but they can’t control it and it didn’t go too late
Great location, lovely aesthetic and beautiful views from the roof terrace
Stayed in July 2024
Reviewed: 16 July 2024
Katia
GreeceAmazing place next to the main square Cefalù very clean room with amazing view
Stayed in July 2024
Reviewed: 14 July 2024
Aimee
United KingdomQuiet noisy of an early evening but not to disturbing
Absolutely Beautiful, the rooms are so rustic and really have that scilian feel to them. really convenient location right in the centre of the town easy walks from the beach and restaurants. The staff are amazing really helpful giving us recommendations and helping us with luggage due to there being no lift. Rooms are clean and spacious really bright and the air con is fabulous
Stayed in July 2024
Reviewed: 8 July 2024
Georgina
AustraliaLots of stairs up to the property, no issue day to day just hard to get a heavy suitcase up. Can hear the noise of the main square quite clearly. Loud busker performing until midnight on Saturday night, maybe bring ear plugs
Excellent location, lovely view and incredible rooftop to be used by all guests. Clean facilities and daily housekeeping.
Stayed in July 2024
Reviewed: 7 July 2024
Zakya
IrelandNothing. Would advise is unsuitable for anyone with limited mobility - 4 flights of stairs, no lift at present.
Location perfect. Facilities excellent. Rooftop chairs. Very professional team. Balcony overlooking Main Street. Stunning rooms, original decor beautifully preserved.
Stayed in June 2024
Andorra la Vella, Andorra
Naousa, Greece
Los Villares de Soria, Spain
Taupo, New Zealand
Beijing, China
Hillcrest, South Africa
Rome, Italy
Port Elizabeth, St Vincent & Grenadines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content