Via Santo Spirito 14, Santo Spirito, 50125 Florence, Italy
#78 of 380 hotels in Florence
Guests' ChoiceBased on 399 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.5
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 12 September 2024
Oxana
CyprusBroken shower, smell from bathroom
Perfect location, double room and beautiful design
Stayed in September 2024
Reviewed: 6 September 2024
William
United KingdomOne of the lamps didnt work
Stunning Original 16th Century Paintings in the room
Stayed in August 2024
Reviewed: 5 September 2024
Margaret
United KingdomWater was neither free nor cold. We only had one key to our room which complicated matters.
Staff were lovely and the location terrific. The murals on the ceilings and the walls in the bedrooms gave a real sense of Florence.
Stayed in September 2024
Reviewed: 26 August 2024
Caroline
NetherlandsThe shower and bathroom in general were too small. I know this is inherent in such an old building, so it's acceptable. Breakfast offering was not really our taste. We prefer savoury to sweet. Accessibility by car was difficult because of a road closure nearby.
The staff were exceptional: patient, kind, helpful. Air conditioning was really good. Room was spacious and clean. The location was excellent for our needs.
Stayed in August 2024
Reviewed: 24 August 2024
Shishir
IndiaAmazing rooms, helpful staff.
One of best property I stayed, felt like medieval royalty stay. Rooms were amazing and the location was added plus. One of best stays and i regret not having to stay longer here. Next time surely :)
Stayed in August 2024
Reviewed: 18 August 2024
Stephen
United KingdomBeautiful palazzo wonderfully decorated. Each room unique. Amazing high painted ceilings and window shutters both inside and out. Perfect quiet location just over the river. Easy 15 minutes walk through central Florence from train station.
Stayed in August 2024
Reviewed: 15 August 2024
Mansour
United Arab EmiratesThe air conditioning is place infront of the door amd not in the room itself. The room was extremely hot couldn't sleep well, I even slept without using the blanket because the room was very hot as the weather outside as well wat hot
Everything was perfect except for one thing that I will state in the below question
Stayed in August 2024
Reviewed: 14 August 2024
Katarzyna
PolandEverything was perfect
Stayed in August 2024
Reviewed: 5 August 2024
Margherita
ItalyThe Palazzo is a dream, frescos all around and has a mix of luxury and history, it is like sleeping into a museum
Stayed in July 2024
Reviewed: 2 August 2024
David
United KingdomNothing
Beautiful frescoes
Stayed in August 2024
Reviewed: 25 July 2024
Gianluigi
ItalyThe location is lovely. So close to ponte vecchio, and walking distance (not more than 10 min) from main attractions in Florence. The place has a beautiful ancient charm with painting on the ceilings and antique furniture. It is also possible to book the car park service, so you do not need to be stressed about parking. Everything perfect!
Stayed in July 2024
Reviewed: 11 July 2024
Simon
AustraliaKeeping the dairy products cold would be preferable. Perhaps self selection rather than all set out on the table.
Location was fantastic. Breakfast - yoghurt could have been kept in the fridge so it was cold. Other than that everything else was good.
Stayed in July 2024
Reviewed: 9 July 2024
Jordan
ItalyAC was not great
Excellently presented, lovely staff
Stayed in July 2024
Reviewed: 7 July 2024
Cynthia
United StatesLoved EVERYTHING!
Love the location, and service! The room was Great!
Stayed in July 2024
Reviewed: 1 July 2024
Gustavo
ChileMosquitoes and a better breakfast
Location, friendly service and spacious room
Stayed in June 2024
Reviewed: 25 June 2024
Mark
United StatesProperty needs luggage stands Property needs outlet in bathroom Mattress needs replacing Bed linens need better quality
Location was great and very clean
Stayed in June 2024
Reviewed: 20 June 2024
Pat
United StatesNice, clean, comfortable. Nice owners.
Stayed in June 2024
Reviewed: 17 June 2024
E
NetherlandsThe breakfast is additional, but not clearly stated in booking. Other (free or not) services like coffee are not stated either in booking, so better to make the description in booking a bit clearer. Also, It has to be known in advance and just 5 euros… why not add it for that price?
Lovely big room in great location in Florence. Crew was flexibel with luggage and help.
Stayed in May 2024
Reviewed: 15 June 2024
Roger
New ZealandLocation very good, check in and room excellent. The room was extra special with its high ceilings and spaciousness.
Stayed in May 2024
Reviewed: 5 June 2024
Paul
United KingdomRoom was a little cool but this was mainly due to unexpected cold weather.
Located close to the centre of Florence. Lovely boutique style hotel with friendly helpful staff
Stayed in April 2024
Reviewed: 2 June 2024
Laura
United KingdomAbsolutely lovely room and fantastic location . Staff charming and really helpful
Stayed in June 2024
Reviewed: 20 April 2024
Musa
TurkeyRooms, Apartments.. History..
Stayed in April 2024
Reviewed: 11 April 2024
Luiz
BrazilUnfortunately it’s not possible to order eggs for breakfast.
Amazing experience for those who are looking for staying in a real palazzo. Also, the staff and locating were great! Definitively would come back.
Stayed in March 2024
Reviewed: 8 April 2024
Staci
United StatesLighting could be better and an iron and ironing board in the room would be helpful.
Room was a good size but could use better lighting and a mirror that isn't shadowed. Location was perfect - residential yet walkable to everything. Breakfast was the cutest set up and very personal.
Stayed in April 2024
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