5 Via dei Conti, Santa Maria Novella, 50123 Florence, Italy
#13 of 675 B&Bs and Inns in Florence
Guests' ChoiceBased on 559 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.6
Staff
9.9
Value for money
9.3
Free WiFi
9.3
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End of dialog contentReviewed: 25 June 2024
Patty
United StatesPerfect location close to Duomo and Train Station. As soon as we arrived they brought us some complimentary snacks and cocktail. The room was spotless and the staff was super friendly and helpful. Amazing breakfast! I would stay there again
Stayed in June 2024
Reviewed: 22 June 2024
Junko
United StatesNone.
Loved a view of the cupola and Giotto’s campanile from my room! Central location yet quiet and private room with modern facilities. Samuela and other ladies at the front desk were very kind and helpful. Loved breakfast at Konnubio, which is just across street from the B&B.
Stayed in June 2024
Reviewed: 22 June 2024
Sharon
AustraliaNothing, all was perfect.
Beautiful little hotel. A hidden gem. Location was excellent, easy for all the attractions Florence has to offer. The balcony was a delight, the welcome Aperol spritz was a lovely touch. We arrived in very warm weather and the efficient air con was marvellous. Loved the little cafe across the street for the breakfast. It was the ideal stay for 2-3 night. The room was beautifully finished with high ceilings. Would recommend to all my friends!!
Stayed in June 2024
Reviewed: 21 June 2024
Olakunle
United StatesNothing!!
Location was amazing, property was clean and spacious and like always, Samuela and Raina were gracious hosts. It’s my second time staying at this property and it was just as good as the last time! My room had gorgeous views of the Duomo and I woke up to the amazing sight of this iconic and legendary DUOMO! My room had a balcony with comfortable chairs, it was nice and relaxing with a reclining awning! Just perfection!
Stayed in June 2024
Reviewed: 18 June 2024
Matthew
United StatesIf anything, the stairs, but I expected that, so it didn't detract from my stay, and they did have an elevator that was modern as well.
The location and view from the balcony were amazing. I loved being just off the main center area but close enough to get there in a minute. And the view from the balcony was why I booked the place. The room and bathroom were both modern, with a few old-style aspects that made them fantastic. The bed was one of the most comfortable ones I slept in on my trip. The breakfast provided by a local restaurant on the street outside the hotel was simple but fantastic. The hotel employees were very helpful and welcoming. I will definitely be back.
Stayed in June 2024
Reviewed: 15 June 2024
Sue
United KingdomNothing all good
It was a beautiful hotel. Very well located for everything. The rooms were lovely. The staff were very helpful. Lovely terrace balcony
Stayed in June 2024
Reviewed: 14 June 2024
Krzysztof
United StatesI enjoyed everything! I travel for a living and have stayed in many hotels this was a very pleasant place to stay!
From the beginning it was a wonderful start to our stay. The reception was so welcoming and extremely helpful with ideas of what to do and see during our stay in Florence and our trip! The location is excellent. We had a beautiful view from our balcony which was a nice place to end the evening with a glass of wine. Oh I appreciate the amenities of Rituals products they make it feel like a spa! I would definitely recommend your stay here. It’s a perfect location to the main attractions. I’m Kia there is a nice cafe right next door. We definitely plan to come back! I felt safe, if you’re traveling alone or with friends you’ll like the extra attention to security.
Stayed in June 2024
Reviewed: 11 June 2024
Youssef
United StatesNothing
Great small hotel, very nice room very clean, well-equipped, and elegant style, bathroom absolutely spotless. The host (Samuela) was very nice and informative and reserved us a taxi early in the AM due to very early check out time. Safe, Espresso machine & fridge, etc. Great Choice and close to Duomo and areas to see in Florence.
Stayed in June 2024
Reviewed: 10 June 2024
Maariyah
United KingdomThe bathrooms are a little on the small side im comparison to the size of the bedroom.
The staff in this hotel were very pleasant and made you feel like family. Alexandra and Reena (I hope I got their names right) wlecomed us and facilitated our stay. They were eager to show us the best spots to visit and accomodated us even after we had checked out to ensure we had a smooth onward journey. The hotels location is ideal, just around the corner from the famous Duomo Florence. It had plenty of restaurants and cafes around it. The rooms are a very generous size making your stay very comfortable and recently renovated earlier this year.
Stayed in June 2024
Reviewed: 9 June 2024
Zachary
United StatesGreat location, updated room, friendly staff
Stayed in June 2024
Reviewed: 7 June 2024
Sherry
CanadaNothing. The shower was small but adequate.
We liked everything! Staff! Location! The Room and the bed were very comfortable and the view! The balcony was wonderful! The breakfast at the restaurant across the street was perfect!
Stayed in May 2024
Reviewed: 4 June 2024
Lauren
United StatesThe room was a bit small, but for 1 night, it was perfect!
The staff was incredible - so welcoming and accommodating!! The views from our room were absolutely gorgeous, and the private patio was everything!!!! The room temperature was great and we would stay here again!
Stayed in May 2024
Reviewed: 2 June 2024
Chitra
IndiaCan't think of a thing!
Location was very convenient. Walking distance to all the places we wanted to go to. Train station very close by. The breakfast across the street at a café was good, too. Above all, most helpful and kind people in charge. Samuela was fantastic. Gave us lots of tips on various things; she also found us several non-gluten options for restaurants. Rina, who took over from her on the weekend, was also very kind. Since we'd been having trouble with cabs not turning up a couple of times, she personally made sure that we were safely on our way to the train station the day we left. Many thanks to them both.
Stayed in June 2024
Reviewed: 1 June 2024
Uladzimir
Poland-
Definitely worth it's money. The personnel is very welcoming and friendly. The place is clean and neat. 3 minutes away from Santa Maria del Fiore. Breakfast is good. Yes, it's served in a cafe opposite to the hotel (about 20 meters) but for us it wasn't a problem at all.
Stayed in June 2024
Reviewed: 1 June 2024
Stuart
United KingdomSuperb location, exceptionally comfortable room and professional, friendly staff.
Stayed in May 2024
Reviewed: 31 May 2024
Karen
United StatesThis hotel is a hidden treasure. Very quiet and private on the upper floor of a palazzo, close to almost everything. The best parts- the friendly and SO-helpful staff, and the view...!!!! Breakfast is located at a restaurant very close by. It's a buffet with the usual options.
Stayed in May 2024
Reviewed: 30 May 2024
Klara
IndonesiaVery clean and newly renovated, located in the middle of everything but not noisy at night. The receptionist, Samuela is also very friendly and she gave us great recommendations on local favorite’s restaurants!
Stayed in May 2024
Reviewed: 30 May 2024
Marisa
United Arab EmiratesCan not fault them on anything. Wish we stayed longer.
Great location, friendly and helpful hosts willing to go above and beyond. Comfortable room and well organised breakfast at a nearby cafe.
Stayed in May 2024
Reviewed: 27 May 2024
Brice
United StatesIn the heart of it all in Florence! A great place, immaculate, very comfortable and stylish.
Stayed in May 2024
Reviewed: 26 May 2024
Hunter
AustraliaNot much. Lift wasn’t working for a couple hours but was fixed very quickly.
Staff were friendly and made us feel at home. The location was perfectly situated near all the major landmarks. The rooms are bigger than they look in photos (rare), very well designed and surprisingly spacious!
Stayed in May 2024
Reviewed: 26 May 2024
David
United StatesThe property was very easy to find and was centrally located to all of the main attractions.
Stayed in May 2024
Reviewed: 23 May 2024
Brooke
United StatesGreat location, big rooms, clean space and wonderful and kind staff.
Stayed in May 2024
Reviewed: 22 May 2024
Claudia
United StatesNothing - I wouldn’t change a thing.
This place is a gem! Great location and cozy accommodations. It felt more like an AirBnb than a hotel, but with lovely staff to make sure you were taken care of well.
Stayed in May 2024
Reviewed: 21 May 2024
Christina
United StatesNothing!
The location was amazing - super convenient to come back to at any time we needed. The staff was very nice and helpful. They even packed us a to go breakfast the morning we left since we would miss breakfast, which was so thoughtful. We really loved our stay!
Stayed in May 2024
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