Via Carbonara 111/112, Naples Historical Centre, 80139 Naples, Italy
#90 of 201 hotels in Naples
Guests' ChoiceBased on 298 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
7.9
Facilities
8.2
Staff
8.8
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 25 May 2024
Jarmo
FinlandAll services were beliw standard. If you reserve King De Luxe room be prepared that it is windowles prison cell on the attick of the building without lift connection. All furniture is from recycle yard and only mirror is small bathroom mirror. Terible misleading on their marketing.
Restaurant staff on breakfast was unpolite and made the clients feel like they are disturbing their morning. Shame
Stayed in May 2024
Reviewed: 4 May 2024
Erik
Netherlandsgreat stylish hotel
Stayed in April 2024
Reviewed: 1 May 2024
Donald
United StatesThe staff and location of the hotel made our stay very pleasant. The restaurant, cafe and bar had good food, choices at reasonable prices.
Stayed in April 2024
Reviewed: 23 April 2024
John
United StatesBreakfast was horrible
Room was nice and spacious
Stayed in April 2024
Reviewed: 2 March 2024
Finnbarr
United KingdomNothing
Staff and hotel ambience was very good.
Stayed in March 2024
Reviewed: 29 February 2024
Poonam
NetherlandsNothing to mention
Nice and clean rooms. Friendly staff. Good breakfast. Located in the centre,m. We were allowed to check in early which was very convenient and much appreciated.
Stayed in February 2024
Reviewed: 27 February 2024
Caroline
United KingdomThe rooms were a little tired, one chair was very badly stained and certain areas needed to be repainted. However, the room was spotlessly clean.
The hotel is an old palace and the communal areas were beautifully decorated. The breakfast was excellent and I also had a lovely salad in the evening in the bar. The barmen on both nights were excellent and helped us choose a lovely local wine. The hotel was very conveniently situated and so we were easily able to walk everywhere we wanted to go. There was a lovely outlook from our room.
Stayed in February 2024
Reviewed: 29 October 2023
Azoulay
AustraliaThe room need facelift.TV very small to the size of the room. U can't see good if u r in bed.
We had a Deluxe room with Terrace. The room was specy good size.
Stayed in October 2023
Reviewed: 21 October 2023
Rosaria
Italyposition. Awful street!
Room was big, nice and cozt
Stayed in September 2023
Reviewed: 8 October 2023
Czarina
AustraliaThe hotel is located in the centre of the old town which can be a little daunting as the surrounds outside the hotel grounds were not clean.
The hotel itself was excellent! The staff were exceptional- both at reception and at the restaurant.
Stayed in October 2023
Reviewed: 2 October 2023
Stacy
United StatesNothing really outside it took almost an hour to get our bags. Way too long.
The front desk staff were super friendly and helped us to order pizza after a long flight! Nice guys!
Stayed in September 2023
Reviewed: 2 October 2023
Isidore
CanadaAt check out requested toput all the rooms under my name and was told couldnt do so for 1 room when I reserved I reserved under my name just notice my name doesnt appear on any of the receipts , and I needed it for a claim!! Person Was not to helpful to assist..
Stayed in September 2023
Reviewed: 1 October 2023
Shnkr
Singaporepool
Stayed in September 2023
Reviewed: 16 September 2023
Einav
IsraelNoisy on the street...not very clean
Was great stay. Pleasant and clean
Stayed in September 2023
Reviewed: 10 August 2023
Roger
MexicoThe entrance, the steps at the entrance are not friendly
Stayed in August 2023
Reviewed: 9 August 2023
Andrew
United KingdomLocation was good and bad. Good as was close to the historical centre. Bad as the streets outside were dirty and at times felt unsafe (not the fault of the hotel)
Excellent staff and breakfast. Room was good as was clean and modern.
Stayed in August 2023
Reviewed: 8 July 2023
Melissa
Saudi ArabiaNothing
The staff were lovely and the location was excellent
Stayed in June 2023
Reviewed: 6 July 2023
Alaa
KuwaitThe gym was dirty
Nice rooms, good service
Stayed in July 2023
Reviewed: 26 June 2023
Philip
SwedenNice view of vesuvius from balcony
Stayed in June 2023
Reviewed: 13 June 2023
Karina
United KingdomThe rooms and hotel are very old and in need of love.
great location
Stayed in April 2023
Reviewed: 4 June 2023
Dov
IsraelNothing
The building is stunning, beautiful and well-equipped rooms. The attitude of the staff is excellent. Good location
Stayed in June 2023
Reviewed: 19 May 2023
Peter
United KingdomRoom size.
Amazing.
Stayed in May 2023
Reviewed: 17 April 2023
Peter
FranceRooms a bit too small
All went well
Stayed in April 2023
Reviewed: 7 February 2023
Deborah
United Kingdomthe Friday night was quite noisy as there was a singer downstairs. I also didn’t access the spa as thought having to pay an extra charge for that when you are a guest was poor practice.
the proximity to the train station, airport and centre; breakfast, cappuccino, the space and calmness. most importantly, the very helpful and friendly staff.
Stayed in January 2023
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