Bar was closed for refurbishment Roof top wasn’t available Bath jets smelled like they haven’t been tested in a while More lighting in room would be nice

Staff was very accommodating and room was clean

Stayed in November 2023

The side washing basin from toilet had a faulty temperature setting and my bed was too close to the AC. I suffered with a nasal cold afterwards.

The location was good. Close to a lot of places we wanted to go on our itinerary.

Stayed in August 2023

No bottled water, glasses, toothbrush, toothpaste even a small one No flat iron, no slippers; only one electrical socket avlble No small bottled of shampoo, conditioner, soap, lotion

Near the basilica, train station and bus station

Stayed in July 2023

The bed was hard. No wash cloth or hand towel or hand soap. They sold a breakfast coupon, which was more than the price charged by the restaurant. Workers started repairing furnaces or something outside my room in the morning and with no warning. My daughter was jet lagged and still asleep. Someone opened my room door without knocking while I was in the room at around 9 am. I am not sure if it was housekeeping because they normally come in after check out.

Close to the Vatican. Easy to find. Female staff were friendly. Quiet in the night. Sufficient for a short stay.

Stayed in June 2023

Well, unfortunately we were unable to get anything to eat or drink as the hotel restaurant was undergoing refurbishment. We were not informed of this at the time of booking OR when we checked in. I am disabled, unable to walk far so telling me that there are bars nearby is not the solution! I would have come prepared had I known and this would have improved my stay a great deal. There is a fridge in the room which is great but a bit pointless for if one wants a hot drink. Or giving me a kettle with no cups, coffee etc., couldn't care less attitude on enquiring about facilities. I would have come prepared had I known and this would have improved my stay a great deal. The restaurant next door the hotel use, doesn't open until 10 a.m at the earliest so left gasping for 4 mornings. I asked about nearby shops to purchase the essentials, shrug of shoulders and pointed to the bar next door, which was closed :/.

The position of the hotel is fab, very close to a lot of the sights, especially Vatican City. Beds comfy, bathroom is clean and modern. Room was a bit chilly at night and only one small thin blanket found in the wardrobe but just cuddle up to your partner. Housekeeping was great, friendly ladies, maybe a bit tight on the issuing of toilet rolls!!! They knock at about 10 a.m to give you time to get sorted and never rush you out of your room which is great. Clean rooms and overall areas, maybe a bit tired looking but hey, it's Rome, everything is old lol. Reception on the whole were friendly and attentive during the day - night time, not so great in my experience. I would stay again with my husband if the room facilities are improved or we know beforehand that there will be no tea/coffee making facilities either in the room or the restaurant then I'll invest in a travel kettle etc., I'd give the Orange Hotel 7/10 purely for the lack of amenities.

Stayed in November 2022

Airconditioner seems like has not been cleaned in years. Filter is so dirty. No shower gels or shampoos.

Location is just outside the Vatican.

Stayed in November 2022

shower… few drops going everywhere

location

Stayed in September 2022

was not very big the room and had to keep window closed.

it’s location but not the noise from below but it is a city and it is low budget for city so guess it’s to be expected a bit. the restaurant beside it had good food.

Stayed in October 2022

The air conditioning in our room didn’t work. We mentioned it to two different employees. One said they would come take a look and never did. The other tried to reset it and it still didn’t work. Our room wasn’t cleaned well before we got there. There was an open liquid soap of some kind all over the counter and the toilet was dirty.

Good location.

Stayed in September 2022

The bathroom was grubby. And there were several stains throughout the room.

The location was very good.

Stayed in August 2022

air con wasn’t great. there was no sockets anywhere for hair dryer or straightener. there was a hair dryer in the bathroom but not great, especially for someone with long thick curly hair. we weren’t told about the rooftop not being open. it was undergoing work until September. we had to ask at reception.

location was good, bed was comfortable

Stayed in July 2022

The hotel is good value for money but the rooms could do with a bit of TLC

Location was 100% near restaurants Vatican and public transport We had room only which was perfect for us clean bed, aircon and a shower the room was plenty big for us

Stayed in May 2022

The hairdryer was from the 60s and they didnt know how the iron worked...

The location was amazing, 5 minute walk to the vatican, and other tourist all within a 40-50 minute walk

Stayed in May 2022

I wish I could remember his name, but the man working the desk was truly the best. He was so helpful and informative, a pleasure to talk to, and accommodating to our every need.

Stayed in June 2024

Our room was disgusting. This is NOT a 4 star hotel! We immediately went to front desk and asked for a better room but he said this was not possible as they were full. We said we did not want to stay there. He had no solution, and even told her we had a ‘luxury’ room!The bathroom’s shower had mold, hair left on the walls, the stall covered with some orange plastic that was peeling.. we asked for blanket ( there were only bedsheets on the bed) and he brought ont while we went for supper. We searched for another place to move to and found something for the following day ( we had pre-paid for three nights). It was dark and we stayed the first night . When we woke up, we saw everything in daylight : the blanket he brought us had brown stains! The shower full of mold, the AC leaking on the floor , the weird walls covered with a grey cloth, the overall state of the room that needed a major over-haul. And the restaurant was closed- so no breakfast included. We went downstairs and told the front desk man we were leaving and asking for a refund. He spoke to his boss and offered an upgrade , as now it was suddenly available . We said it was too late, he should have told last night! And oh! They were going To give us breakfast at a next door restaurant if we stayed, but not if we left, but they still refused to reimburse us. I showed him all the pictures we took in the room: he didn’t seem to think the state of the room was wrong! He said his boss would get back to me later that day, but he never did. I wrote to this complaint department again next day, and the response was still the same: no refund, except for the city tax if I followed some process ( which I’m still waiting for).

Nothing ! Except The location is not too bad.

Stayed in October 2023

Untidy, unfinished. More orange hostel than orange hotel! That’s the feel of it, a really poor hostel

Location is ok

Stayed in September 2023

Very simple room that felt tired and in need of an update. The room smelt like cigarettes, bathroom was dirty and facilities were run down.

Good, central location

Stayed in October 2023

The rooms were very small, the air conditioning was very old, the TV did not work and was very small at 15". We asked to see the terrace because that's what they publish and was ugly the spa (jacuzzi ) is very ugly, dirty without water.

The Location and the receptionist was very kind

Stayed in October 2023

Nothing to complain about. We asked for a kettle which was initially not in our room and the staff were so friendly to even provide it to us during night time.

Great location, staff, and loved the room I stayed with my partner in. The hotel was remote to the metro close by, restaurants, and hot spots.

Stayed in September 2023

Everything was out of order, everything was dirty. The hotel is old and I think now one take care about maintenance

Nothing but location

Stayed in September 2023

Sorry but dirty dark room with fixtures n fittings all broken . Website never mentioned rooftop and restaraunt closed . Over priced for what it delivers . Avoid .

Location right next to the Vatican

Stayed in September 2023

Noisy street

Nice and helpful staff

Stayed in August 2023

Everything. Don’t have breakfast, the terrace that they have is closed, the price is too high, don’t have space on the room, the fridge don’t work… it was terrible.

Nothing, the photos are cool, but when you arrive, it is not that they show us.

Stayed in July 2023

The worst 4-star hotel I have seen in my whole life. There is no facility in the the room is even handsome!!!! The drainage system of the bathroom is malfunctioning so you could not stay there for more than 2-3 minutes. The room was like a jail with grey color and nothing on the floor like any carpet. The refrigerator was not working and we didn't have even water in our room. The safety box was broken and we asked for change. The telephone was not in our room and I asked to bring one! There was two small blankets so we were not comfortable when we slept. And the conditioner was not working well and we always have to open the windows with lots of noise and if not the room was hot and humidate. This is similar to a tw-star hotel and in one word It was awful. By the way, the location was good 30 minutes walk to every historical place!

location!

Stayed in June 2023