The location, the care for every detail, the food, the people, the very nice way in which they take care of their clients.

Everything was just perfect out from a very nice, comfortable, calm and relaxing story

Stayed in January 2025

mess with the ski room, someone took our lockers, and we were told to take an unoccupied one, but the next day it was also occupied. We just had boots so we could bring them to the room, but if we also had had skis, it would have been a real nuisance.

good selection at breakfast, friendly staff, comfortable room and beds, silence at night, short walk to the ski lift across the bridge

Stayed in December 2024

Non

Friendly staff good food breakfast really comfortable rooms for family

Stayed in December 2024

It is a little expensive...

Room was nice, comfortable and characterful. Staff were generally friendly and helpful. Food was good - both in the bar in the evening and breakfast.

Stayed in August 2024

The Menu of the restaurant is too sophisticated. For dinner we went out to find "simple" good Italian food

Excellent and very rich breakfast Swimming pool and spa Quiet surrounding Staff is very helpful and really willing to assist

Stayed in August 2024

Bed was not that comfortable. Food at the bar was mediocre.

Great service. Hotel facilities are luxurious. Great Spa and pool.

Stayed in August 2024

I could not get the stationary bike or elliptical machine to work in the gym (so did weights) -- but I did go very early early in the morning. I think these had no power (some high-tech power panel) so some instructions would help.

Staff is amazing -- so helpful yet very professional, room very nice, great location, very good dinner at the hotel's restaurant.

Stayed in July 2024

We had an absolutely wonderful stay at this hotel. The staff were incredibly friendly, and we haven't encountered such kind people in a long time. The room was exceptionally clean and comfortable, with wonderful new towels. They even changed our robes after visiting the spa, which is something we've never experienced, even in highly-rated hotels. The dinners and breakfasts at the hotel restaurant were delicious. The olive oil from Palermo was a true delight, and the coffee was excellent. We wholeheartedly recommend this hotel because it is truly outstanding.

Stayed in July 2024

We had been there a few years ago and then everything was outstanding. This time the diner very disappointing, but still expensive. Staff was friendly, but inept. Several things did not work (parking gate, light in bedroom). All in all not bad, but after the outstanding earlier experience, this time it was a disappointment. Last time it was certain we would come back, this time we won’t.

Beautiful location, facilities, nice rooms.

Stayed in July 2024

That guests had to book the bar on busy evenings.

Spa and access were excellently organised and perfect ambience. Breakfast excellent - maybe a little too many cakes! Bar and canapes were really very good.

Stayed in April 2024

The spa area is excellent, with different types of saunas. The breakfast excellent as well. Shuttle service to the main ski lift was comfortable

Stayed in March 2024

spa pool bar food canapes at the bar

Stayed in April 2024

Wines over priced. Especially the local wines.

Great staff. Very accommodating. Loved the bar and the restaurants. Menu a bit limiting if not a meat eater but the meals I had were of excellent quality. Rooms big and clean with all amenities. Spa clean and welcomed after a day skiing

Stayed in January 2024

Lovely hotel, exceptional staff. Loved it!

Stayed in August 2023

That there was nothing to complain abour😜

The welcome was warm and extremely friendly. The team was great, service was excellent. Room fantastic great place for a summer break or winter holiday

Stayed in August 2023

Nothing this place is utterly deserving of 5 stars

Ambience of the place is amazing from the moment you arrive with amazing staff that could not do more for you.Food is excellent and really nice spa with excellent treatments and lovely pool and hot tub.Rooms are comfortable with mountain views and it left me with a feeling of peace when we left.Will definitely go back for the ski season as La Thuile is a beautiful town also

Stayed in August 2023

Fantastic place very nice and kind.

Stayed in July 2023

Nothing, it’s a great hotel and I look forward to returning

My wife and I had such a great time staying here for 4 nights. The staff were so nice and the service was excellent. Felt truly welcome. Great room (beautiful, clean, spacious, very good shower), very nice Spa, delicious breakfast. This hotel and our stay in La Thuile was highlight of our Italy trip. The area is stunning with the mountains all around and we enjoyed hiking nearby Rutor waterfalls which was amazing as well as visiting Courmayeur and Chamonix.

Stayed in July 2023

Really great hospitality

Stayed in July 2023

The staff were, from top to bottom, exemplary throughout. Great facilities and a stellar level of service and amenities at every point of contact.

Stayed in July 2023

From the beginning the service was kind and human, always available to help and make you feel comfortable. The human scale facilities are very well designed with good taste. Food is excellent for every meal, and we highly recommend to take the "apperitivo". Spa is full feature and treatments have a very good quality. We loved our stay :)

Stayed in July 2023

Nothing

The staff were phenomenal. All the food is made on site (try the focaccia) and the rooms and spa are great

Stayed in July 2023

None

This hotel is indeed exceptional , beautifully designed, staff were attentive and very helpful specially Federica the Deputy Manager, rooms are super clean and modern, the spa is the best, the restaurant offers delicious Michelin star quality, it's simply the best. Highly recommended for personal escape, Or a corporate off site event.

Stayed in July 2023

none

if i can give 7 star is ok .i like the welcomeing from the hotel manager and All the stuff from reception, restaurant, Bar, Spa all is perfect 👍 . sure i will come next time .

Stayed in June 2023