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Reviews of GH Palazzo Suite & SPA 5 stars

Viale Italia, 195, 57127 Livorno, Italy

#6 of 24 hotels in Livorno

Guests' Choice

Review score

Based on 1020 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 September 2024

    7.0
    It was ok.
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Livorno is nit a very nice city.😥

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Treat yourself with to level sea view
    • Leisure trip
    • Solo traveller
    • Classic Twin/Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool was bit cold and not so deep. But good for refreshing swim. They only had Heineken in the minibar in the room. More choice in beers was however available at the bar.

    The breakfast had very much choice with al kinds of filled croissants. My room on top floor was modern and spacious with a bath that I used frequently and seperate rain shower. Had two sliding doors to a big roof terrace with view at sea. Staff was very friendly and I had a great seafood diner at the restaurant with a view at sea.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Lovely place , food and staff very good. . It is very good value for the price . The staff work very hard and leave a go
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s an old building, it is honest about its age . Very classy though.

    Lovely setting,Beautiful old building overlooking the Ligurian sea. Lovely helpful staff. Rooms are large and comfortable with nice toiletries . All the staff are very helpful and welcoming .

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    We had a Memorable stay, loved the view from the rooms and easy ( paid) parking etc
    • Leisure trip
    • Group
    • Superior Twin/Queen Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The roof top restaurant is a bit pricey and charges a cover charge, even from hotel guests! But we did have a pretty great meal there

    Very good location with a great view from rooms. Busy hotel but great staff and especially helpful Concierge

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    By far for me looked inside like an old hospital with long corridors! The decor is quite old and needs a lot of maintenance! Petty that this amazing building has no charm at all inside! Breakfast was not on my taste! Few vegetables and scramble eggs were bleah!

    The hotel is in a very old but impressive buildings!

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It smells like feet in the corridors, but idont blame it on management. It is probably customers walking around in wet flip-flops after being to the pool

    The room is amazing. Staff very friendly. Service excellent. They gave us welcome drinks and good cold bubbles were offered in the room

    Stayed in August 2024

  • Reviewed: 10 September 2024

    8.0
    Exquisite, although somethings could be done and provided better.
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 2 nights

    The staff were not helpful regarding information about where to go, see and eat. The only way to get anywhere was by bus and no taxis would come to the destination. The pool was lacklustre but still nice. I think paying the price for the hotel itself and then having to pay to use the gym is a bit excessive. The GH in general needs some maintenance on the pool area as well as paint in the rooms and general hotel. Other then that its all good.

    The History of the GH and the aesthetic was amazing! It felt very royal and elegant. The staff were very professional and decently helpful. The breakfast was decent and a nice spread. Our bed and room were incredible and the bed was extraordinarily comfy.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Relaxing break
    • Leisure trip
    • Couple
    • Superior Twin/Queen Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    App for the electric bike not fit for purpose and staff not much help

    Historical building, comfortable room, beautiful view, large room and balcony

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location was a little far from the action.

    Large room, comfortable king sized bed. Clean room, bathroom full of amenities.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff very good, the Hotel is a little tired and needs some money spent on it. The drinks prices were far too high, and there was no encouragement to stay in the hotel for a drink. Restaurants lacked customers and atmosphere. The rooftop pool is small, and the sunbed areas restricted, not very attractive.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking price (18eur) taxed by no of nights not by arrivals-departure hours.

    We loved the building, an architectural gem, in front of the sea. The room was excelent, very spacious, modernly equipped but at the same time keeping the bohemian, princely air of the building. Breakfast specifically continental/American without the dishes specific to the English breakfast. Very good cakes and yogurt, respectively Italian ham and mozzarella, but not extreamly varied if you want to stay several days/one week. Excellent coffee

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    It was a brief stopover before flight from Pisa ( 20 mins away )Really enjoyed it ….very helpful and friendly staff
    • Leisure trip
    • Couple
    • Superior Twin/Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit dated ….but that’s really part of its charm The roof top pool area needs a bit of maintenance , couple of broken decking slats and paintwork touch up but nothing that detracts from enjoying relaxing in the sunshine

    Amazing old historical building , reminded of the grandeur of Edwardian days Upgrade to a super suite overlooking the sea Roof top pool (not large but amazing views)with sun loungers and roof top restaurant.very good evening meal excellent service and food . Great views over sea

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Ok for a night or two
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are old; furniture is breaking down & rusting, cleanliness wasn’t amazing as I had hair in our bathroom as well as a dirty cup & utensils.

    The staff (customer service) was very good & kind. I was called to see if I liked the room (which they upgraded for free) and sent a bottle of wine to thank us for our stay. Location is also perfect, across the ocean, close to restaurants etc.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night

    Not many staff near the pool area if you wanted to order drinks

    Great size bedrooms with separate living room in our bedroom. Amazing communication from staff and they were very helpful

    Stayed in August 2024

  • Reviewed: 24 August 2024

    7.0
    OK, but could be much better with better staff attention
    • Leisure trip
    • Solo traveller
    • Superior Twin/Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Staff not really caring in general, but particularly at the Spa.

    I had a great room overlooking the sea with a private terrace. The hotel has a feel of early 20th century hotel and could be the set for a movie

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Excellent choice!
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed because of bad weather. Do not have a private beach.

    The height of the rooms, the rooftop setup.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - Leaking shower due to unfitting silicon lips

    - Flamboyant furnishing - Beautiful pool at the roof terrace (canopy included) - Very kind staff - broad breakfast buffet and well chosen food

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Excellent for an overnight stay in Livorno
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A bit outdated but that has also charming. Bathrooms could use a refresh in next years (still very clean). Price for spa is a bit expensive.

    Clean rooms, beautiful area near harbour.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Classic Twin/Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Comfortable, wonderful personal, good location

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Excelente hotel
    • Leisure trip
    • Family with young children
    • Classic Twin/Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a bit poor.

    Kind staff, swimming pool, big room.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Luxurious getaway with a wonderful view.
    • Leisure trip
    • Family with young children
    • Classic Twin/Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast too expensive and the dinner menu (and drinks) as well

    Beautiful big, old building. Big rooms. The rooftop was beautiful with nice swimming pool and amazing people that were all very helpful and accommodating! :)

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Great building, beautiful room, super sweet staff

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Excellent place with a fantastic restaurant
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa did not live up to our expectations. We ended up cancelling and got refunded.

    Really nice rooms, staff, location, and food. Excellent parking.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    The hotel exceeded all expectations in terms of price/quality ratio. The attitude of the staff, cle
    • Leisure trip
    • Couple
    • Classic Twin/Queen Room
    • Stayed 1 night

    Breakfast might be arranged at higher level. It does not correspond to the quality of the hotel.

    The hotel exceeded expectations in terms of price/quality ratio. The attitude of the staff, cleanliness, rooms, location - everything is at the high level

    Stayed in July 2024

Showing 1 – 25

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