No complaints.

Loved the restaurant and views. Staff were very welcoming and helpful with organizing travel around Lake Como.

Stayed in May 2024

Nothing

The best experience ever in my life! The place is charming, the staff are amazing, the services are exceptional.. it’s a must do hotel

Stayed in May 2024

No baby changing facilities (though have not seen any in Lake Como in general!) and very expensive to get a cot for the room (60 euros a night!) so had to bring our own. also was not informed about the hotel lift until we noticed another couple with a buggy using this on our final day, so were lugging our pram and baby items up and down the stairs every day (a good workout though)

Musa is a beautiful hotel, in a beautiful neighbourhood with wonderful views of the lake. Service and food is fantastic and beautifully presented but also delicious, it felt like a true gastronomic Michelin experience dining here. Easy to walk alongside the lake and walk into Sala Comancina from the hotel (we also visited Le Tout Paris on a few occasions - a brilliant restaurant and wine bar just a few doors down, by the way) Loved the heated pool with views of the lake, and outdoor gym. The whole concept behind Musa is fantastic, fascinating to learn more about their “Muses” in the rooms and drinks menu. So many special little touches including turndown cookies every night, and lovely pasta and cologne as a departure gift. Would definitely recommend staying here.

Stayed in May 2024

It is away from the other parts of Como so you need transportation if you want to venture

Beautiful boutique hotel with every accommodation needed.

Stayed in April 2024

Modern, stylish boutique hotel with top notch service down to the smallest detail. Staff is friendly, warm and helpful. They bend over backwards to make your stay amazing. Great location with a convenient ferry right outside the hotel. Highly recommend.

Stayed in May 2024

It was all good

Clean smart Nothing too much trouble Service amazing Gave us little gifts when we left

Stayed in May 2024

🤷‍♀️

Beautiful surroundings

Stayed in April 2024

The cigarette butt ends on the balcony and peeling paintwork. The chips and scratches on the wardrobe and the taps. The empty soap container and failure to replace the towels.

Staff especially Martina and Simona were excellent. Our boat trips and transfers were so efficient. Frankly, the best concierge service I have ever experienced. Breakfast was very good and the guys at the bar - especially Giovanni - were super nice. The location is wonderful. Really enjoyed listening to the sounds of the water, birdsong and even the ferries!

Stayed in April 2024

Clean. Modern. Beautiful

Stayed in February 2024

The area is not walk friendly but this is for the whole area as it stationed on the side of the mountain

The level of details about the room, the extreme care of the staff, the food quality m, the hospitality the showed and the feeling that you get that you are the most important thing to them!

Stayed in December 2023

Impossible to walk from the hotel, better to come with a rented car

Very friendly staff, great view and hotel

Stayed in December 2023

perfect remote place, nice restaurant and personnel! recommend!

Stayed in November 2023

Nothing

Everything about the property was magnificent! From the breathtaking views of the lake, the delicious food and drinks, and most especially the service of the staff. They made our honeymoon dreams come true. ❤️ They pulled all the stops to make our stay so memorable and special. This is a top tier hotel and I cannot recommend this enough!

Stayed in November 2023

Rooms, facilities, warmers, staff and overall experience.

Stayed in November 2023

Amazing hotel, with awesome staff and restaurant! We were beyond pleased with the stay

Stayed in November 2023

Far from center

Very good experience

Stayed in November 2023

Nothing!

Beautiful design and full of thoughtful special elements for ultimate comfort.

Stayed in November 2023

Nothing

Every single thing

Stayed in November 2023

The location is far from restaurants & central.

Everything perfect 👍🏻

Stayed in November 2023

Beautiful boutique hotel with great service. The location was perfect

Stayed in October 2023

parking should be included on this level of accomodation and in a small hotel like this. also the option of late check out should be explored.

service food and location was absolutely exceptional

Stayed in November 2023

Steamroom (not working) and Sauna are next door to the cleaning staff room. It compromise the privacy. Also the outdoor gym only can work when is good weather.

We love it every minute. Very well located,. And old villa newly transformed in hotel with an amazing taste. The rooms are beautifully decorated, with all the amenities, including an Ipad, sound bar, massage machine and even a set of binoculares. The staff was very professional. Always availble and supportive. A beautiful restaurant with Lake Como views, excellent bar/wine list. Also the food experiente was top! I can go on with more... Will come back for sure,

Stayed in October 2023

The team at Musa was fantastic. They were thoughtful and responsive. I mentioned I needed extra pillows for my bad back and they sent me a massage device as well. The location was wonderful - the ferry stops just at the doorstep and it was quiet and serene. The restaurant Roteo is a must try - amazing service and good food.

Stayed in October 2023

Nothing.

The property is absolutely beautiful and the hotel staff are so friendly and accommodating. I cannot speak more highly about the hotel, it has exceeded my expectations beyond belief!

Stayed in October 2023