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Reviews of Mountain Residence Montana

Bergerstraße 39, 39030 Santa Maddalena in Casies, Italy

#5 of 16 hotels in Santa Maddalena in Casies

Guests' Choice

Review score

Based on 39 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect.

    Stayed in November 2024

  • Reviewed: 22 October 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It’s the most perfect mountain getaway. Very clean and spacious apartment. The spa and pool are amazing with breathtaking views. The location is great, you can easily reach lots of beautiful sights and hiking trails.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Perfect, great location & host. The hot tub and sauna was my favourite part, incredible
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing everything was perfect to be honest couldn’t of stayed at a better place

    Location

    Stayed in October 2024

  • Reviewed: 7 September 2024

    9.0
    Restart my mind
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It so clean and the staff very helpful and friendly

    The wether and the location was so quit

    Stayed in September 2024

  • Reviewed: 10 June 2024

    10
    Romantic
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It far away from anything

    We liked it so much not sure way it was rated as 3 stars ! Complete isolation if you like it with exceptional view

    Stayed in June 2024

  • Reviewed: 25 February 2024

    9.0
    Nice place, good choice!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    The place is a little far away from the slopes, you kinda have to drive a lot in the morning before you go skiing. But this is reflected in the price, so i thought it to be acceptable.

    Terrific place, fantastic pool and sauna with a beautiful view, amazing staff, we loved our stay there. Very tasteful interoir, especially in the pool/sauna area. The housekeeper, Hannes, was just delightful, always friendly, helpful and cheerful. Great guy!

    Stayed in February 2024

  • Reviewed: 14 January 2024

    10
    Very nice experience, in this hotel!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights

    No idea how to improve more.

    At this time, no breakfast was offered by the hotel, but for us it was not a problem, as the kitchen was perfectly equipped.

    Stayed in December 2023

  • Reviewed: 23 October 2023

    9.0
    The location and view also the staff was incredible, the suite is nice and Im highly recommend
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Balcony or Terrace
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast

    The suite and the rooms are clean also the excellent facilities

    Stayed in October 2023

  • Reviewed: 20 September 2023

    9.0
    Amazing views with adventurous walks
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It had long ago been a smoking room

    Facilities and staff were great

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    If you want an escape from the hustle and bustle of the Dolomites, this place is for you!
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment (3 adults)
    • Stayed 3 nights

    Mountain Residence Montana exceeded my expectations! I knew I would love it based off the photos, however, this place is truly magical. The rooms are spotless and well equipped, and Hannes was phenomenal! You really cannot go wrong with the price either. If this were anywhere else it would likely cost double to stay at. Highly recommend!

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    A second home in a beautiful valley
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The apartments are located in a pretty spot near the end of the valley. The views from the apartments or the pool are fantastic, overlooking the mountains and the villages in the valley. You are woken up by a peaceful moo-ing of the cows, birds chirping and swallows flying almost at a reach of your hand. Not to mention the breathtaking view of the mountains being the first thing you see in the morning. The appartement itself was very clean, and had everything we needed to have a great stay for multiple nights. Even the hallways were very clean and also smelled amazing. The interior design is gorgeous! The beds were big and comfortable, and the nights were nice and quiet. Having the ability to wind down after a hike in the pool was really, really nice. Driving to the apartments was easy. (No problems with GPS whatsoever) The last bit a little steep, but nothing a car won’t handle. The ability to park in the garage was very nice as well. Hannes was always very responsive and quick and helped us with whatever we needed. This was one of our favorite stays and we already miss being there even though we had booked an extra night here. It’s an amazing place, don’t sleep on it.

    Stayed in September 2023

  • Reviewed: 9 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything was super. Apartment, view, swimming pool, good starting point for hiking...

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    All was perfect.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 5 nights

    It was perfect comfort, pool, sauna it was super.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    10
    perfect stay in the Dolomites
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights

    Can't think of anything...

    This place has exceeded our expectations! The location is perfect, secluded - you can feel yourself disconnecting from the hustle&bustle. The quality of everything in the apartment is excellent - from doors to appliances. The bed is super comfy and hard, perfect for a relaxing sleep. The 1st prize goes to the pool - outstanding inox pool overlooking the valley. The 3 kind of saunas (Finnish - 95 degrees, Turkish 45 and bio 65 degrees) do the trick after a hard day of hiking. Superb design, superb place. Would clearly return to stay here.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    10
    Perfect recharge for long weekend
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights

    Went for a long weekend all the way from Belgium to recharge our batteries. It was perfect for along weekend getaway: very good and friendly service, available through WhatsApp for assistance, good recommendations for hiking and to-do's around the area and everything is really close by.

    Stayed in May 2023

  • Reviewed: 8 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Probably bathroom basics (soap, shower gel, etc.) could have been added to the room, considering the price. Bins for garbage separation were missing.

    Apartment was nice and cozy. Pool and sauna were good and easy to access. Staff was extremely friendly.

    Stayed in January 2023

  • Reviewed: 13 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect especially the view

    Stayed in October 2022

  • Reviewed: 4 June 2022

    10
    Perfect! Can’t be better!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony or Terrace
    • Stayed 6 nights
    • Submitted via mobile

    Everything was amazing!

    Stayed in June 2022

  • Reviewed: 9 July 2024

    4.0
    Beautiful, but disappointing.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony or Terrace
    • Stayed 5 nights
    • Submitted via mobile

    So usually I'm short and sweet with these things...but not this one. Unfortunately the photos of our accommodation didn't match the room. Every photo showed a balcony overlooking the gorgeous valley. We got the ground floor terrace and although the booking said balcony or terrace I was lead to believe it would be a balcony room, still lovely but didn't match the pictures. Once walking into the room we returned to the front desk and asked about this. We were told a regular guest requested a balcony and that there was nothing they could do even though we travelled from the other side of the world and the staff member was leaving shortly as we arrived late and there would be no staff on site. Upon hearing that another person's preferences were put above what we were sold in the images, we were highly disappointed after a long day of travel. We returned to our room and msged the staff member at the desk to see if there was anything that could be done. They further reiterated nothing could be done but proposed a cancellation or multiple room moves which would have been very inconvenient over a 5 day stay. In the end all that was offered to us was a late check out which didn't suit our travel arrangements and made us feel even less considered by the staff. If you require support from the staff or aren't completely self sufficient our experience is that the guest service was very very poor. I may aswell add that neither the indoor pool nor the outdoor hot tub are warm enough.

    The place is in a beautiful quiet location and the facilities are beautiful.

    Stayed in July 2024

  • Reviewed: 20 September 2022

    7.0
    Overpriced and unwelcoming
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    They tried to charge us an additional fee for more towels which is ridiculous as the price of the stay was so high to begin with. They also pressured us to check out on time and even wanted us to settle the check out expenses in the middle of our stay. The general atmosphere of the place and the staff is not cozy or welcoming, which is unfortunate because the place is very nice. There was almost never anyone at the reception. There was no hand soap or toiletries (shampoo, body soap, etc.) in our room at all. Overall not worth the high price of the stay.

    The place is very nice, the view is amazing, the pool and saunas are great, and the private hot tub was very cool.

    Stayed in September 2022

  • Reviewed: 10 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Property is way too far from everything. We went skiing to Kronplatz and it was not convenient at all.

    Apartments are really nice and modern.

    Stayed in March 2022

  • Reviewed: 26 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony or Terrace
    • Stayed 3 nights
    • Submitted via mobile

    everything, nice staff i recommend it and i will book again

    Stayed in August 2022

  • Reviewed: 27 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 25

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