Via Della Stazione Di S. Pietro 14, Aurelio, 00165 Rome, Italy
#271 of 945 hotels in Rome
Guests' ChoiceBased on 719 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.6
Staff
8.8
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Adham
EgyptThey blocked the price of 2 nights instead of just the city tax per night. (Although the hotel was paid in advance). And it took 30 days to be refunded.
The hotel is really luxurious and the staff were really helpful.
Stayed in August 2024
Reviewed: 19 September 2024
Mabel
United StatesNothing
Proximity to Vatican and helpfulness of staff
Stayed in September 2024
Reviewed: 18 September 2024
Suzie
CanadaA little pricy .
The location was very good and nice restaurants walking distance .
Stayed in September 2024
Reviewed: 16 September 2024
Andrew
South AfricaNil
Very convenient for attractions of Rome
Stayed in September 2024
Reviewed: 12 September 2024
Faisal
Saudi ArabiaI believe breakfast could be improved
Everything was great from staff, location cleanness..
Stayed in September 2024
Reviewed: 6 September 2024
Alexandra
United KingdomUpgrade to a wonderful suite! 24h concierge, helpful staff, clean and great location
Stayed in September 2024
Reviewed: 31 August 2024
Neeraj
The same breakfast menu was repeated every day. The juice items were not good.
St. Peter's Basilica was a 3-4 min walk; the hotel location is great. The room was clean and spacious. All breakfast items were good except juice.
Stayed in August 2024
Reviewed: 27 August 2024
Jenny
GermanyNothing. Everything was great.
The friendliness of the staff is remarkable. They make you feel welcome frome the very first second and are always happy to help and assist. The room was spotless, extraordinarily clean, and very comfortable. They put a lot of thought in even the smallest details. Breakfast was great, many different options. I also had unexpectedly been upgraded from a junior suite to a suite, which was a nice treat. Thank you, Starhotels Michelangelo, for a very pleasant and fantastic stay!
Stayed in August 2024
Reviewed: 21 August 2024
Richard
United StatesLocation!
Stayed in August 2024
Reviewed: 20 August 2024
A
IndiaAccess to drinking water - should provide an option to fill drinking water if bottles are not refilled by housekeeping.
Clean rooms, good food, nice location with easy access to all important places and restaurants
Stayed in August 2024
Reviewed: 19 August 2024
Dario
CanadaMore large towels in bathroom
Stayed in August 2024
Reviewed: 9 August 2024
Chitownjax
United StatesBar area was more of a small gathering area but accomodating.
Staff Helpfulness and Friendliness, Top Notch, 5 Star, Much Better than Expected
Stayed in July 2024
Reviewed: 9 August 2024
Wendy
AustraliaThe property was very well located being about 15 minute walk from The Vatican Square. There were restaurants and various shops close by. The bed was comfortable and our room was quite a good size. All areas of the hotel were very clean.
Stayed in August 2024
Reviewed: 5 August 2024
Todd
United StatesN/A
Customer service was outstanding!
Stayed in July 2024
Reviewed: 3 August 2024
Gina
United StatesI was very impressed with the hotel and staff. We arrived early and they were able to accommodate an early check in and also a late checkout. The location was walking distance to the Vatican. The breakfast was really good and it was located next to some really good restaurants and gelato place. I would highly recommend this hotel.
Stayed in July 2024
Reviewed: 2 August 2024
Mark
United KingdomLittle out the way of central Rome
Clean
Stayed in July 2024
Reviewed: 29 July 2024
Sandra
United StatesI was never aware the breakfast was not included in booking package and we had to pay additional. I booked this hotel for the breakfast availability
The location was good and property was clean
Stayed in July 2024
Reviewed: 22 July 2024
Charuhas
United Arab EmiratesRooms were too small since we are coming from Dubai
Location and Cleanliness
Stayed in July 2024
Reviewed: 20 July 2024
Joseph
United StatesNothing at all
Located near the Vatican
Stayed in June 2024
Reviewed: 17 July 2024
Rfionda
United Arab EmiratesThe rooms were tired. There was dust on the shelves and dressing unit. It was noticed as soon as we walked in. For the price of the room, we were clearly paying for the location. Having stayed in Starhotels Anderson in Milan, this hotel was disappointing. Staff on checkin were very abrupt and not so friendly until checkout.
Location was perfect
Stayed in July 2024
Reviewed: 14 July 2024
Vishal
IndiaA little far away from main centre
Amazing clean and super efficient hotel
Stayed in July 2024
Reviewed: 13 July 2024
Lela
United KingdomWill come back again
The staff were excellent we had a problem and they sorted it out
Stayed in July 2024
Reviewed: 10 July 2024
Lela
United KingdomVery good location
Stayed in July 2024
Reviewed: 10 July 2024
Lela
United KingdomLocation is excellent near the Vatican.
Stayed in July 2024
Tirrenia, Italy
Istanbul, Turkey
Bishop, USA
Yogyakarta, Indonesia
Da Nang, Vietnam
Hvar, Croatia
Malborghetto Valbruna, Italy
Exeter, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content