Via Romairone 14, 16163 Genova, Italy
#37 of 92 hotels in Genova
Guests' ChoiceBased on 339 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
7.7
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 June 2024
Luca
SwitzerlandI was visiting the IIT, it's only a couple of minutes away. My bed was huge, for European standards, and very comfortable.
Stayed in June 2024
Reviewed: 13 May 2024
Jan
GermanyDinner room staff could be a little bit more attentive.
The class of Superior Room is spacious. Dinner and italian cuisine was very enjoyable. There is free parking behind the building, and a bus stop in walking distance (45min to city center).
Stayed in May 2024
Reviewed: 8 May 2024
Marijana
SerbiaWe didn't like "Spanish steak" for the dinner. It was pork meat and too salty.. Also taxes are very high in Italy so we payed a little more extra on checkout. Also , some of the waitress doesn't speak English well which i consider it's very important if you are serving in hotel of 4 stars.
Perfect place if you don't want to hear city noises , about meal - we had breakfast included in the offer and it was very good. About dinner and deserts - we have tried tiramisu and it was great. The hotel itself is clean , and the rooms too - just the hotel is old but for it's condition it's great maintained. Parking is big and there was always place for a car.
Stayed in May 2024
Reviewed: 5 May 2024
Guido
NetherlandsBathroom looks a bit older
Good, nice and clean room. Well situated close to highway to Milano.
Stayed in May 2024
Reviewed: 1 May 2024
Lukas
LithuaniaDated interior.
Good price relative to other hotels during the same time. Good free private parking. Easy to check-in and check-out. Everything's OK. Location is quite good if you have a car.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
FranceThe 'superior' room was a bit tired. Some fittings like toilet roll holder was loose. Just one pair of slippers between two people and no dressing gowns. Receptionist on departure could have been more friendly, but we all have our off moments. We have already booked again for our return trip.
Very good breakfast and friendly helpful servers. Good range of choices including soya latte. Parking plentiful and secure. Vert good quality toiletries..
Stayed in April 2024
Reviewed: 21 March 2024
Ionel
RomaniaClean and comfortable but quite far from the city centre.
Stayed in March 2024
Reviewed: 25 February 2024
Antonello
ItalyProbably the position from the city centre
Professional staff Good cleaning
Stayed in February 2024
Reviewed: 2 February 2024
Chris
United KingdomNothing - have stayed before, will stay again
Very convenient for the industrial area where my company is based. Quiet location on a hill. But only 15 minute drive outside peak hours to historic centre. Good breakfast, decent dinner. Friendly and efficient staff. Decor a bit tired, but comfortable enough.
Stayed in February 2024
Reviewed: 26 December 2023
Hakan
BelgiumBathroom was a little bit old.
Breakfast was wonderfull, room was large.
Stayed in December 2023
Reviewed: 16 November 2023
Linda
ItalyEverything was almost ok. I did not have major concern. Moquette in the room was the only minus and matress of the third bed was not super. I don't have anything else to add.
Breakfast. I did not have to pay Genova tax stay.
Stayed in October 2023
Reviewed: 6 November 2023
Wulf
GermanyVery friendly and helpful personal exspeciely Andrea
Stayed in November 2023
Reviewed: 24 October 2023
Suzanne
United StatesThere's not that many places to go in walking distance. There is a small shopping center but that's about it.
The staff was very helpful. Free parking. The room was very comfortable and clean. Breakfast was good.
Stayed in October 2023
Reviewed: 16 October 2023
Anxo
SpainLa atencion excelente
Stayed in October 2023
Reviewed: 14 October 2023
Jerry
NetherlandsAll good
Good hotel for a night or two.
Stayed in September 2023
Reviewed: 5 September 2023
Cheryl
AustraliaNo split bills if you’re travelling with friends.
Handy to the port. Easy (free) parking. The restaurant on site was good.
Stayed in September 2023
Reviewed: 28 August 2023
Constantin
RomaniaBreakfast have a good potential for improvement.
Nice location with extraordinary panorama. Friendly staff.
Stayed in August 2023
Reviewed: 28 August 2023
Ivan
Georgiathe TV in the room did not work.
Parking included is definitely a win. One a few pet-friendly hotels in town.
Stayed in August 2023
Reviewed: 23 August 2023
Rajesh
SwitzerlandService is slow. Property not maintained to the level expected from Mercure brand. Don't provide any toiletry, glasses, dental kits, drinking water bottles unless you ask for it. Seems the hotel deliberately wants to remain with covid protocol. Saving costs? Don't know...
Good parking space. Well spread breakfast. Comfortable bed. Good room size.
Stayed in August 2023
Reviewed: 22 August 2023
Artem
RussiaAir conditioner in fitness center was not working
Big nice bed
Stayed in August 2023
Reviewed: 16 August 2023
Mahmoud
Palestinian TerritoryAll is ok
Its hotel!!!international level,wounderfull.large rooms with free bottels of water and serving to prepare coffee or tea,very large king size bed،free parking
Stayed in August 2023
Reviewed: 11 August 2023
Solenie
GermanyOnly the air conditioner was not working for a while. However, this inconvenience was rectified.
We traveled as a couple along with our dog. Initially, our room had a malfunctioning air conditioner, but the staff did their best to assist us. They managed to fix the air conditioner at first, but it stopped working again after a day. Later, they provided us with another room nearby, which was excellent and had a perfectly functioning air conditioner. In the intense summer heat of Italy, not having air conditioning was quite challenging. Overall, we enjoyed our stay: there was ample parking, a decent breakfast, and polite staff. We dined at the hotel's restaurant only once. Unfortunately, my fish dish came with undercooked potatoes, so for the rest of our stay, we opted to have dinner elsewhere. It's worth noting that getting from the hotel to Genoa at this time is a bit challenging. The metro line is completely closed, so one needs to rely on regional trains or buses. This should be taken into account as the journey to Genoa can take around an hour. Regional trains are not very frequent, and on weekends, they have longer intervals. On weekends and during the night, it's sometimes only possible to return by bus. The hotel is conveniently situated next to a large shopping center with numerous shops and cafes.
Stayed in July 2023
Reviewed: 8 August 2023
Laura
ItalyVery friendly staff. The restaurant had excellent food and service. Quiet area, yet not far from the city center.
Stayed in June 2023
Reviewed: 6 August 2023
Helen
GermanyGym could do with air conditioning
Large rooms Free parking and easy access to motorway Breakfast was good
Stayed in August 2023
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