Different Locations in Florence, 50129 Florence, Italy
#2973 of 3,205 Holiday rentals in Florence
Guests' ChoiceBased on 259 apartment reviews
6.1Cleanliness
6.7
Comfort
6.5
Location
8.5
Facilities
6.2
Staff
6.3
Value for money
6.6
Free WiFi
7.5
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End of dialog contentReviewed: 26 September 2024
Pearson
AustraliaVery small and lots of stairs
No breakfast provided
Stayed in September 2024
Reviewed: 25 September 2024
Matevc
SloveniaThe floor was vacuumed badly, the chairs and the table were falling apart, the beds were very hard and uncomfortable.
We like the look and layout of the apartment, yhe location is very nice, it's close to the center, close to the tran station and close to a grocery store.
Stayed in September 2024
Reviewed: 24 September 2024
Murphy-cook
United StatesNo fridge
Location
Stayed in September 2024
Reviewed: 14 September 2024
Family
AustraliaRead the services / equipment you have carefully. My photo of cute outdoor area was another apartment all together. And it is much smaller than photos indicate. Communication with host is definitely sub par...But once in, apartment has quite a bit of charm - old but solid quality Bedding could be upgraded - all felt a bit too well used and pillows were actually terrible, but there were a lot of them, and beds were comfortable enough.
We very much enjoyed our little apartment for 5 nights. Definitely one of most affordable options in Florence Location is excellent and very convenient - we loved the area with some multi cultural food options and close to busses Nice view from steps out open window over terracotta rooves. Great to be able to cook a bit and washing machine was fantastic! Great loft second bedroom
Stayed in September 2024
Reviewed: 15 August 2024
Jayaroshan
United KingdomGood
It ok
Stayed in August 2024
Reviewed: 29 July 2024
Elaine
United KingdomIt’s very basic and the beds weren’t too comfortable, but you get what you pay for I suppose and it’s very reasonably priced given its location.
Cheap and in a great, easily accessible location.
Stayed in July 2024
Reviewed: 23 July 2024
Hgcg
CanadaNo lift, won't recommend if you're bringing a lot of suitcases or if you have mobility issues.
Location! In between the main Train Station and the Duomo.
Stayed in July 2024
Reviewed: 12 July 2024
Erik
Germany- check in instructions were unclear (even though, after you called them, everything went according to plan ;))
- location was great - amazing price - spacious apartment - well equipped kitchen - washing machine
Stayed in July 2024
Reviewed: 6 July 2024
Tiffanie
FranceNo lift ಠಗಠ The malfunctioning stove. Barely any space for legs whilst sitting on the toilet. Slightly mouldy fridge.
Excellent location ^_^ Great shower, The A/C was right on point (perfect) Well equipped apartment
Stayed in July 2024
Reviewed: 21 June 2024
Annabel
New ZealandTo reiterate previous reviews, which I had read before and prepared self for, the staff and check-in process was horrendous. Have never been treated so rudely. No communication from the host regarding the address, we had to call on WhatsApp (from a number i found on previous reviews), no response on booking.com or WhatsApp messaging, took over 20 minutes for them to arrive after informing them of our arrival, then the lady who checked us in was very rude for not having cash to pay (never ever told us the address let alone that we needed cash?) and then said she would come back the following day 10am and get the cash. She didn’t arrive so we didn’t leave the cash, and I messaged to say do not enter apartment when we are not home. The apartment was entered this day regardless. Again arranged for her to pick up the cash the next day and she actually arrived at 10am. I feel the majority of problems with this accommodation could be simply sorted with basic communication, as we found all interactions very aggressive. Would not book again.
Great location, can easily walk from the train station. Had a washing machine, AC.
Stayed in June 2024
Reviewed: 19 June 2024
Virginia
United StatesTo get instructions, and an address they wanted us to call, not text which is difficult when you don't speak the language. They don't read their texts through Whatsapp, only phone calls. Communication was poor. We waited 20 minutes for someone to let us in, then she gave us a tour and called her boss(??) on speaker phone while he calculated the bill. Then she told us we could only pay for part of the bill with a card, but had to pay the rest in cash! Very unexpected and just bizarre the way it was handled. Not efficient or easy. Also, we woke up covered with itchy red bug bites, bed bugs?
The place was clean and comfortable.
Stayed in June 2024
Reviewed: 11 June 2024
Cheryl
United StatesPerson who let us in was very nice though the person contacted over the phone was rude.
Location was good.
Stayed in June 2024
Reviewed: 6 June 2024
Chloe
United KingdomChecking in is a nightmare. I had read reviews and prepared myself but it was still stressy. They don't tell you the location until the day of and this has to be over the phone. She speaks really quickly in Italian (but did actually text after). Our apartment was via Guelfa 94. A possible reason for not publicising this address is the reviews on Google if you search it. They also claimed my card was declined but I just updated my details in booking.com rather than giving them new details directly (to add this detail to other reviews...) I think if you've booked already or if this is your only option it's okay if you prepare yourself and are cautious. But if possible I'd suggest avoid! There was also damp/ black mould in the apartment and 2 of us needed to take antihistamines because of this.
Great location. Had everything we needed for a family stay. The beds and towels, kitchen and bathroom were clean.
Stayed in June 2024
Reviewed: 15 April 2024
Jana
CanadaWe originally booked Zanobi place, but were given Guelfa 2 bedroom apartment (with one bedroom locked, as this apartment is for 6 people, and we were 3+baby). It was on the first floor, so only one flight of stairs - good for us. Because of the open sofa in the kitchenette/ living room, there was very little space to get by (20 cm between table and bed) and we didn't want to spend our precious time moving furniture around (it was not just a question of folding the sofa). We would have preferred if the extra cot, bed in the bedroom was made so our child could sleep there, instead of sleeping in the kitchen, and if we had a proper sofa in the kitchen/salon. Tight bathroom and bedroom (few inches between bed and window to pass through). Overall, this could be a very pleasant place to stay, if more attention was paid to the details and if guests' comfort was more of a priority - rather than cramming as many quests in as possible. But, I imagine, why would they make the extra effort, if with the amount of tourist that arrive to Florence the place will get booked enough even without any effort? I really can't imagine 6 guests being very comfortable here.
We very much appreciated the earlier check-in and the check-in process, especially travelling with a baby and a child. Apartment is quite charming and location was great close to both train station and the historical center.
Stayed in April 2024
Reviewed: 7 April 2024
Seijariska
FinlandToo many steps, no elevator. Even bedroon was uppstairs
Stayed in April 2024
Reviewed: 27 March 2024
Vasily
LithuaniaThe property is far from luxurious. Although it is located close to center, the property itself is very modest and has nothing in common with the views to the Duomo that are on the advertisement. The two people apartment was located at the very top floor making it very complicated to achieve with big bags. It did have all the amenities, but was not very comfortable. For instance the shower is super tiny, just 50:50cm making it very annoying. The walls are superthin, you can hear every word of your neighbours. The windows are just one glass so it is cold and very humid in the colder season and the ventilation of the bathroom is loud as an airplane.
The property has a great location, just outside of the Firenze posh center. It is a matter of 10 minutes to walk to the train station S.M.Novella. It is also very close to the Santa Maria dei Fiore cathedral and the open all day market.
Stayed in March 2024
Reviewed: 11 March 2024
Dayhane
United StatesCommunication is terrible, and I got yelled at through a phone call by the owner Anna because she couldn't communicate the instructions well in English and didn't understand me well in Spanish either. We also got charged in cash for certain fees. Nowhere in the property instructions it said we would have to pay in cash some of the fees. Also, they were some cold days, and the heater system only works some hours (7pm to 2pm?). There was a day we just wanted to rest in the apartment, and I was freezing. Only way to reach out to the staff is through a phone call. I tried texting them via Booking and via WhatsApp and didn't get any answers. I let Anna know in advance at what time we would arrive at the place, yet no one was there in time to greet us and give us instructions. I had to call Anna via WhatsApp to let her know we were there. She tried to give the instructions via phone but got frustrated with the language barrier and would yell. I don't know why she didn't just text me via WhatsApp with the simple instructions to enter the appartment, or just let me know to wait for the lady to do an easier check-in.
It was clean and it had all household appliances needed. The place had plenty of space
Stayed in March 2024
Reviewed: 13 February 2024
Johanna
United KingdomDon't bother emailing about check in as you will not get an answer. I called on wattsapp as soon as I arrived at the apartment as there was no one there to show me in. The call was answered quickly and efficiently and someone arrived within 10 minutes. There are lots of rules and notices telling you how much things will cost if you break them. Also you have to pay the tourist tax and cleaning fee in cash and the balance cash or card. The apartment is small as advertised but I dont think it would be possible to cook on the rings and there were no table knives or wine glasses. The walls are paper thin and people arriving at all times through the night.I think what would stop me going again is being on the third floor (with no lift) and there being no information on fire escapes or even a fire extinguisher.
The apartment is right beside the market and easy walking to the major attractions.
Stayed in February 2024
Reviewed: 3 January 2024
Suet
SingaporeThe exact address was not given until the day you arrived. The owner is really hard to reach. They will only contact you the day before you check in to ask you to whatsapp them on your arrival time. Then you have to give them a call on arrival to get the exact address. Once we arrived at the accommodation , call them again to get the passcode, the key and briefing of the room. The check-in process was a little hard if you did it after 7 pm. My parents were very insecure about it, after reading lots of adverse reviews on not being able to reach out to the staff. Reconsider this accommodation if you are a nerve-wracking traveller.
The location was excellent and close to nearby attractions. It has all the facilities of an airbnb (kitchenette, utensils, plates and bowl, washing machine, hair dryer, hangers...). Place is clean Staff was patient in explaining things
Stayed in December 2023
Reviewed: 9 November 2023
Alina
SwitzerlandThe picture you see are not the one of the apartment. The one we got was fine, but still its a bit odd.. the ceiling is also low in the bedroom so if you are very tall it won't be comfy.
Stayed in November 2023
Reviewed: 6 November 2023
Glenn
PhilippinesXxxx
Everything is good. Value for money is good.
Stayed in October 2023
Reviewed: 30 October 2023
Konstantinos
United Kingdomthe towels and the bathroom needs updating asap
the beds were great , the location is great, and the price was good
Stayed in October 2023
Reviewed: 19 October 2023
Moramarco
Italyroom too small
the price
Stayed in October 2023
Reviewed: 18 October 2023
Fernandes
United KingdomWater coming out of weird places in bathroom, toilet and sink move.
Nice and clean, beds were nice and comfortable, good location.
Stayed in October 2023
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