Via Della Scala 25, Santa Maria Novella, 50123 Florence, Italy
#282 of 379 hotels in Florence
Guests' ChoiceBased on 302 hotel reviews
7.9Cleanliness
8.4
Comfort
8.1
Location
9.4
Facilities
7.7
Staff
9.0
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 18 June 2024
Padraig
IrelandGreat place and excellent value
Stayed in June 2024
Reviewed: 13 June 2024
Jens
SwedenThe room was small and no toilet in room.
Nice atmospher and friendly staff. Good location and I loved the birdsong from courtyard.
Stayed in June 2024
Reviewed: 3 June 2024
Jagadeesh
SwedenLocation is best as it is near the central station and all sittes just within a walk-in-distansen.
Stayed in June 2024
Reviewed: 22 May 2024
Barbara
United KingdomBathroom in the hallway, but good to have sink in room. Difficult to go on balcony due to washing drying on a line, but central city life!
Great location, very friendly and accommodating staff. Good coffee machine!!
Stayed in May 2024
Reviewed: 19 May 2024
Michelle
United KingdomThere was a kettle in the room but no cup, half way there I suppose
Great location, train station 5 minutes in one direction, designer shops and the Ponte Vecchio 5 minutes in the other Room had a nice bathroom
Stayed in May 2024
Reviewed: 16 April 2024
Bethany
United StatesRooms were not soundproof at all. You can hear noise not only from outside at all hours of the night, but you can hear everything the other guests are doing in their rooms as if they are right next to you.
Great location for getting around Florence. Everything was clean and the staff was very attentive and nice. Beds were very comfortable and room was large.
Stayed in April 2024
Reviewed: 10 April 2024
Noel
IrelandThe microfibre towels. Bit noisy in the mornings.
Exceptionally clean and my room was made up each day. Great location. Excellent value
Stayed in April 2024
Reviewed: 16 February 2024
Jovana
Serbiathe elevator is out of order so I had to carry the pushchair up and down the stairs every time. There was a kettle in the room, but there were no cups, so I couldn't even use it. it is necessary to wait some time to regulate the temperature of the water in the shower and sink
Good location, near train station and city centre.
Stayed in February 2024
Reviewed: 29 December 2023
Henry
United StatesAmericans must adjust their atttude about hotel rooms when in Europe. By European standards the Margaret was cozy and homey. There was a opne floor walk up due to elevator difficultites but it was doable.
Stayed in October 2023
Reviewed: 3 December 2023
Martinezsdiego
ColombiaThe receptionist was really kind. There is a coffee and chocolate machine available. Shower in the room and not shared.
Stayed in November 2023
Reviewed: 28 November 2023
Omerfarukgoney
Turkeygood location, clean, good persons
Stayed in November 2023
Reviewed: 19 November 2023
Douglas
United StatesOur room was too close to the busy street. I should have asked for a room off the main road. Road traffic could be heard even with the windows and shutters closed.
The location was great. Close to the train station and not far from the center of town. The room was very clean. If a little bit out dated.
Stayed in October 2023
Reviewed: 6 November 2023
Demirel
TurkeyNoises in the morning and bad bed condition.
Good location.
Stayed in November 2023
Reviewed: 31 October 2023
Ploypan
ThailandNot much facilities, no refrigerator, microwave
The bed is so comfortable!! Big nd clean room. Big bath room, very clean and new. Good location, near by the train station. Nice host, we can leave baggage there.
Stayed in October 2023
Reviewed: 30 October 2023
Frits
NetherlandsNoise from other rooms, and outside
Location, bed was good
Stayed in October 2023
Reviewed: 18 October 2023
Sayantani
United Statesthe mattress was sliding, the elevator was not working
location, budget friendly
Stayed in October 2023
Reviewed: 16 October 2023
Jane
United StatesLocation, location, location! Also close to train station. Good wifi
Stayed in October 2023
Reviewed: 12 October 2023
Coleen
United StatesThe room has been recently remodeled and they did it beautifully. My only complaints are the pillows and mattress in our room were more firm than I like. I would definitely stay here again.
We did not have breakfast at the hotel because they do not serve breakfast until 8. We had tours scheduled early, so unable to eat at the hotel. The hotel is very close, within walking distance of all the sites. We are also very near to the river, where there are many shops and eateries.
Stayed in October 2023
Reviewed: 5 October 2023
Warren
United StatesTowels are like dish towels, no refrigerator .
Fantastic location close to the train station and t tram. It's on a great street for outdoor dining at restaurants low to no traffic! It's basic accommodations, though, but great for the budget traveler, comfy bed!
Stayed in October 2023
Reviewed: 28 September 2023
Max
GermanyThis hotel is very frugal. There are funny synthetic "towels". There is an electric kettle in the room but no cups to pour hot water. The kind receptionist found me a cup to make a coffee. Narrow bathroom space with toilet front almost next to the wall. However, this is what I expected based on the previous reviews.
I stayed just one night coming at about 11 am and was offered to put my luggage in the room which would be ready at 1 pm. I was given keys for this room immediately so I could come any time after 1 pm. The room and facilities looked as I expected based on the reviews of other customers. Friendly and helpful receptionist. After check out I left my luggage until the evening without any problems.
Stayed in September 2023
Reviewed: 27 September 2023
Racine
United Arab EmiratesTowels were very weird, didn’t feel comfortable using them - wouldn’t actually call them towels. The bathroom was a bit awkward.
It was really nice, staff was really good, everything was clean
Stayed in September 2023
Reviewed: 25 September 2023
Marian
New ZealandWould have been nice if there’s access to the elevator. But it’s not really a dealbreaker since I already expected it, given the hotel is in an old building.
It’s a great location, close to the central station and tourist landmarks. We didn’t use public transport, just walked around to check out the sights. The room is decent sized and clean, including the toilet and shower.
Stayed in September 2023
Reviewed: 24 September 2023
-
SingaporeThe location was superb. Staff was super understanding and nice when we had to drop off our baggages early in the morning and had a really late check in. Facility was better than my expectations for the price I paid. Highly recommend if you’re on a tight budget and needs a place close by the train station to stay in Florence.
Stayed in September 2023
Reviewed: 24 September 2023
Bink_kos
RussiaShared toilet for all rooms, poor insulation, you can hear what is happening outside
Great location, clean and spacious room
Stayed in September 2023
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