It was confusing when we first arrive and it took us a long time to find and get in the house. The surrounding area is a bit smelly due to rubbish from nearby restaurants. The walking area outside the facility was narrow and made of stones so it's a little inconvenient when travelling with heavy suitcases.

The room was very clean, beautiful, and they prepared a lot of snacks in the room.

Stayed in September 2024

A big far out of the centre. Okay if using tram / metro

Great room. Comfy big bed. Nice communal area and outside patio.

Stayed in September 2024

My experience would be slightly improved if there was a cleaning service with change of towels after 2 days. Not a big deal but would be nice

Great location in a vibrant area. Smooth check in and really nice facilities with complimentary beverage and snacks.

Stayed in September 2024

very nice facilities

Stayed in July 2024

Lovely place to stay in Milan. Located in the Chinatown section. Host very responsive to my questions around accessing the location. Nice and clean place with ample facilities which met our needs. The place was quiet on the night-time despite being in the centre of Chinatown and quite noisy outside.

Stayed in June 2024

Found the lock on the bedroom door tricky at times

Very clean and comfortable

Stayed in June 2024

Nil

The property was clean, tidy, fluffy towels, comfortable bed, lovely common space with full fridge, microwave. It was conveniently located near restaurants, supermarkets, public transport and magnificent parks including the peace arch. Walking to the Duomo, castle etc was very do-able!

Stayed in June 2024

Lack of central heating.. Very noisy air conditioning.

Great location. 5' walk to public transportation.

Stayed in November 2023

Somewhat loud and dark

Great location in a cool neighborhood

Stayed in October 2023

The bathroom drainage was a little slow

The room was clean, spacious and comfortable, lighting was good. Location was great, easily accessible to transport.

Stayed in September 2023

Everything was fine.

After booking up until entry Very organised and lots of contact.

Stayed in May 2023

Nothing.

Location was nice, lots of ambience, not too far from the centre, the decorations were nice in Mama house. We didn’t have breakfast included but the host still provided us with some breakfast snacks, coffee and tea. Communication was good and fast! All in all, a wonderful experience!

Stayed in April 2023

Only downside was the loud street directly outside the window (trash-collection in early-morning).

Nice, clean room in central part of town. Shared kitchenette and snacks provided. Self check-in with information provided via whatsapp, quick answers for questions.

Stayed in March 2023

it was a bit cold, being winter there are no rugs in the floor.. the location is in China town, need to walk to metro or tram..

clean rooms

Stayed in January 2023

The online check-in form was a bit of a hassle. The management tried to contact us via WhatsApp (without agreeing to it first) and was surprised we don't use it, in general the communication was a bit confusing. The breakfast was just symbolic (instant coffee, crackers & jam). Our room had a window into the street (at street level) so late night street noise is unavoidable.

The room was nice and clean, everything was prepared and ready.

Stayed in May 2022

Unfortunately, there are a few things to pay attention to. 1. The place is not safe enough to leave personal items there. People from outside have access to the tenement house and the apartment is located on the ground floor. The door to the apartment is very weak and the lock is easy to force. There were already signs of a previous break-in. 2. No daylight reaches the room - the shutters are permanently closed, which means that you are in a room without windows. This is very uncomfortable. 3. The bathroom was very poorly cleaned - the shower was not cleaned. The sink was completely clogged - it quickly filled with water - so brushing my teeth was a challenge. 4. There is a sofa in the photos in the common area. The couch doesn't actually exist and the room is just a bed. This was misleading. 5. I think it is rude to ask you to leave your room in the morning on the last day when check-out is at 11am.

The location of the place is rather a plus because it is close to districts such as Brera and Arc de Triomphe. The La Scala theater is also relatively close.

Stayed in July 2024

A very bad experience. The host promised a later check-in, but two days before our arrival, we found out that we had to pay an additional 30€ for her/him to remotely press a button to open the front door, plus a 9€ city tax that was not mentioned anywhere in the booking. We arrived at the door at 00:12 and tried to contact the owner via WhatsApp, Booking, and by calling multiple times, but got no response. We had been up for 24 hours by then because we had a long journey. We had to stand on the street with our large bags. As a side note, the street noise is very audible inside the apartment. Finally, over an hour later, at around 01:20, the host responded and let us in. By that time, we were extremely tired and hungry, and it felt like our trip was ruined because we wanted to wake up early. Inside, we discovered that the kitchen, living room, and balcony were shared with another room. Fortunately, there were no other guests at the same time, but it was still disturbing because this information was not mentioned anywhere. The apartment cleaner came early in the morning, making noise in the kitchen and talking loudly on the phone, which we could hear in our room. The only good thing about the apartment was that it was clean. We have never had such an unpleasant experience. The host was also rude when I mentioned that there was no information on Booking about the extra fee for late check-in. For that money, we could have stayed in a hotel. In conclusion, we do not recommend this place at all!

It was clean.

Stayed in May 2024

No hot water for showering

Close by centre, in the middle of Chinatown

Stayed in March 2024

mama house always good all perfect

Stayed in October 2023

Hygiene needs improving : hair on provided towels and pillows and sheets, no cover on quilt provided Floor was dirty with hair and dirt staining my socks when walking. Shutters are permanently closed making the room dark all day and night The room was on the ground floor on a road with very noisy traffic, I could not sleep properly. Poor checking in experience, on arrival . There was no sign for the property on the intercom for the building with multiple apartments/floors. no body was answering for ages and when answered was very slow to respond and take action. The communal area was cluttered with bags, etc

Central location in China town in Milan Provided free snacks Air condition Free internet

Stayed in September 2023

N/A

super clean & modern

Stayed in June 2023

loved the location and the facilities

Stayed in May 2023

-

The best apartment for rent I've been to, especially in Italy. I often travel around different countries and in Italy I have always encountered poor quality of rented rooms despite a few stars. This apartment was much better than the 4 star rentals. It was a total positive surprise for me. Standard of rooms, quality, service and facilities. Pictures do not lie, it is really so nice and aesthetic. it looks like new and definitely renovated. Nice spacious shower and heated bathroom. The room has air conditioning that heats and cools so I did not freeze in those very cold days in Milan. In addition, there is a kitchen fridge and microwave for use and there are snacks and coffee and milk in the poloju which is very nice. In addition, the cleaning service and replaces towels, which I have encountered for the first time in apartments that are not a hotel, but an apartment. I will recommend!

Stayed in February 2023

Very clean, warm and comfortable.

Stayed in November 2022