Via Alfredo Cappellini 23, Stazione Centrale, 20124 Milan, Italy
#118 of 356 B&Bs and Inns in Milan
Guests' ChoiceBased on 329 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Winnie
AustraliaSpacious and clean, very close to the train station and shops
Stayed in May 2024
Reviewed: 21 May 2024
Mateusz
PolandCleanness, bed size, nice and helpfull staff, location
Stayed in May 2024
Reviewed: 20 May 2024
Julie
AustraliaSmall glitch with the wrong room code but they responded really quickly and sorted within about 5 minutes.
Great breakfast catered for gluten free. Good communication, close to Centrale station, clean and generous size room.
Stayed in May 2024
Reviewed: 13 May 2024
Emma
United KingdomExtractor fan in bathroom didn't work, mini fridge wasn't cold & pillows were uncomfortable.
The room was spotlessly clean, smelt lovely and Flavia the host was really great.
Stayed in May 2024
Reviewed: 10 May 2024
Ekaterina
SwedenIf you are too sensitive to sounds, you could hear the doors on the same floor opening/locking. But that didn’t bother us much
Location is great, close to Central Train Station but in a quiet neighborhood so no noise from cars. Many good restaurants around. Room is very nice, clean, modern, spacious, we even got the balcony!
Stayed in May 2024
Reviewed: 6 May 2024
Stephen
AustraliaShort reception hours
Modern Room Breakfast delivered by staff Security of the hotel
Stayed in May 2024
Reviewed: 5 May 2024
Laura
AustriaThe only thing I didn't like was the fact that I could hear everything from the street outside (street view room) - even people talking on the street :(
Amazing Staff, super kind and helpful. The Location is perfect. Everything was good! Was able to check in sooner that 4pm, which was really nice. Bed was comfortable. Wifi and TV were working fine. It was a bit dusty and dirty in a few areas but all in all its was fine!
Stayed in May 2024
Reviewed: 3 May 2024
Claudia
GermanyModern, clean, very well located & very friendly and helpful stafff! Highly recommended!
Stayed in May 2024
Reviewed: 3 May 2024
Thanapotivirat
Thailandbreakfast
Stayed in April 2024
Reviewed: 2 May 2024
Josepha
United KingdomDid not get croissants for breakfast on day one although we requested it.
Room ok, convenient location close to train station. Good restaurants nearby.
Stayed in April 2024
Reviewed: 24 April 2024
Mirsoheil
AustraliaThere was a exhaust fan in bathroom but it didn't work. (no big deal)
It was cute room and close enough to central train station. We had to leave early so they prepared breakfast boxes for us. The flollow up on us before check-in to make sure everything is under control.
Stayed in April 2024
Reviewed: 13 April 2024
Winnie
United StatesNothing.
Great location, convenient to transportations. Clean and very friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Petra
Czech RepublicThere was a little bit cold in the room and we could not heat with aircondition
Location and cleanliness
Stayed in April 2024
Reviewed: 9 April 2024
Dimitrios
GreeceBreakfast
Location and room
Stayed in April 2024
Reviewed: 2 April 2024
Vladeta
SerbiaI am confident that the water bottles will be provided after the room is cleaned in the future.
Comfortable, modern B&B style place in a residential building close to the central train station. We enjoyed the area a lot - not touristy despite its proximity to the station, lots of good restaurants and cafes, walkable to the main attractions of Milan. We weren't sure what to expect with the self check-in options and codes and such, but it was all fine, and if you arrive during relatively normal hours someone will be there to greet you and help out with anything. Breakfast is the standard Italian B&B type if you've had it before - nothing special but fine. Anyway we'd love to spend more time in Milan again and would certainly stay here again.
Stayed in March 2024
Reviewed: 20 March 2024
Anaipereira
PortugalLittle variety in the breakfeast
Stayed in March 2024
Reviewed: 7 March 2024
Diana
RomaniaThere was no cabinet/wardrobe or a place where to put the clothes, we stored them on a chair. There was a place with few hangers but that was all.
The room was clean, comfy bed. The host was nice and helpful and provided a breakfast box for our early departure 5:30 AM.
Stayed in March 2024
Reviewed: 5 March 2024
Elli
United KingdomBreakfast was very average and some fresh coffee with milk available would have been great in the morning. Could have had some other options if possible like fresh fruit and muesli.
Location was perfect for Central station and easy to get to. Staff were vert accommodating when we arrived early and allowed us to leave luggage once we checked out. Communication was very easy and I highly recommend staying here.
Stayed in March 2024
Reviewed: 28 February 2024
Camila
SwitzerlandNothing. I absolutely loved everything. If I have to say something that I did not looooved, was just that the room was too hot. Even during winter, we had to sleep with the AC off and the windows on. I believe that was due to the central heather.
The staff was INCREDIBLE. I do travel a lot and that was the nicest and friendliest staff I've ever encountered. I recommend this hotel to everyone. Great location, close to the Centrale. The amenities in the room smell amazing, and the breakfast is perfect.
Stayed in February 2024
Reviewed: 25 February 2024
Thomas
United KingdomMore protein in the breakfast 👍
Great apartment and very good Sky Channels. Loved it, it was very well maintained and clean.
Stayed in February 2024
Reviewed: 19 February 2024
Damir
SerbiaLocation is excellent the staff very helpful and the check in flawless.
Stayed in February 2024
Reviewed: 6 February 2024
Mostafa
Egyptit’s so clean and so good , the staff are amazing
Stayed in February 2024
Reviewed: 22 January 2024
Jaylund
FinlandRooms could be a bit bigger.
Location was good. 5min to central train station.
Stayed in January 2024
Reviewed: 20 January 2024
Hlias
GreeceThe only thing that was a little bitt annoying was the noise from the crowd outside from the building.
Beautiful room, spacy, clean, every day we had a full breakfast to our room without even request it and kind stuff!! We certainly recommend it!
Stayed in January 2024
Wildemann, Germany
Meleto, Italy
Corfu Town, Greece
Trieste, Italy
Staten Island, USA
Independence, USA
Stratford, Canada
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content