Castello 4423, Castello, 30122 Venice, Italy
#174 of 299 hotels in Venice
Guests' ChoiceBased on 610 hotel reviews
8.4Cleanliness
8.6
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
9.5
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Sylvie
United KingdomNothing
We loved the location, the staff and the value for money. Breakfast was also good and it was nice to come back to an air conditioning room after a long day in Venice.
Stayed in August 2024
Reviewed: 18 September 2024
Berruti
CanadaThe toilet water would continue to run if you did not do a double tap afterwards. The shower drain did not drain well. The paint over, and around, one of the beds was quite dirty.
The breakfast was great; very attentive and happy staff. The location was perfect for us! Only a 4 minute walk to San Marco square. The hotel was welcoming and clean. Free water, coffee and tea was available at all times. The candy bowls were a great touch!
Stayed in September 2024
Reviewed: 14 September 2024
Jana
Czech RepublicThe room smelled of humidity and we were eaten by mosquitoes.
Stayed in September 2024
Reviewed: 11 September 2024
Shadi
Saudi ArabiaYou need to carry your bags 3 floors up the stairs so its extremely inconvenient
Nice location and friendly staff
Stayed in September 2024
Reviewed: 4 September 2024
Donald
IrelandAt Venice prices, one couldn’t expect much better from a hotel.
Good value for Venice. Attractive location. Basic amenities, but all functional.
Stayed in September 2024
Reviewed: 31 August 2024
Juanco35th
GermanyRoom was on the 4th floor, not good for a familiar with kids and luggage. Bathroom was small.
We stayed here before and this time the room was better. Clean and breakfast was ok. Location is great and staff is very helpful.
Stayed in August 2024
Reviewed: 29 August 2024
Kirill
NetherlandsThe restrooms and bathrooms are shared, and even though they are very clean, it may take some time to get used to. The breakfast is good, but it would be even better if there were more options for solid food besides snacks. Overall, I think it's completely reasonable considering the price.
The hotel is nice, with a great location. The staff is very friendly, helpful, and polite. The rooms have good facilities considering the price, including a sink in the room, which is convenient since other facilities are shared. The place has a vintage feel, which I found aesthetically pleasing and even somewhat romantic. There's a beautiful terrace on the top floor as well.
Stayed in August 2024
Reviewed: 27 August 2024
Caroline
United KingdomWe had a room with 3 single beds, which were all very narrow. There were a good few ants roaming around.
Lovely friendly staff and great location.
Stayed in August 2024
Reviewed: 24 August 2024
Fatemeh
United KingdomBreakfast was 5/10
The location
Stayed in August 2024
Reviewed: 20 August 2024
Oana
RomaniaLack of a fridge and the small bathroom.
The location is great, very close to every important objective to be visited; room was very clean, the staff was very nice and helpful. Totally recommend ❤️
Stayed in August 2024
Reviewed: 10 August 2024
Tanja
FinlandFridge would be nice in the room.
Modest, but nice and neat small hotel. Friendly staff and great location.
Stayed in August 2024
Reviewed: 4 August 2024
Debra
United KingdomOnly difficult thing was taking suitcases up the stairs
The staff were really friendly! Great location, easy walking distance to Rialto and bars and restaurants.
Stayed in August 2024
Reviewed: 31 July 2024
Ekke-taavi
EstoniaDoors are from paper ! But to be honest you only sleep there so no big problem!
Clean, friendly and helpful staff! Recomend!
Stayed in July 2024
Reviewed: 31 July 2024
Baongoc
FinlandLocation is really good. Staffs are friendly and helpful.
Stayed in July 2024
Reviewed: 29 July 2024
Tina
GermanyThe bed was too soft. The air conditioner was dripping onto the bed.
Location was great with a nice view from the balcony.
Stayed in July 2024
Reviewed: 26 July 2024
Elinor
United KingdomA full length mirror would be handy
Once we found the hotel and got our bearings it was very handy for piazza S. Marco. I thought i had read it was near Rialto but definitely closer to S. Marco. Breakfast choices were excellent and it was very clean. Sandra the owner was really helpful and gave us great directions for all our excursions. Sorry to leave, Venice is definitely my happy place!!!
Stayed in July 2024
Reviewed: 20 July 2024
Arthur
IrelandRooms are small, air conditioning wasn’t working properly. This was the 2nd time I stayed in this place and the air conditioning wasn’t working properly either on my 1st visit.
Great location, the staff is extremely nice
Stayed in July 2024
Reviewed: 10 July 2024
Natalia
New ZealandThe place could do with a fresh coat of paint.
The location is great once you know how to get there. I have attached the map that they give you at the hotel. It was my first time in Venice, and it took me about an hour to find it (without GPS), as some streets are really just walkways, and once you take a wrong turn, you are lost. No elevator and 3 floors. My room didn't have a private bathroom, so I had to use the public ones, which were always clean and available. The view was great, but because it's close to the busy square and canal you can expect noise from 7am to 11pm. Breakfast was sufficient for my needs (yogurt, juice, sandwiches, cereal, sweets, coffee, fruit). I will stay here again.
Stayed in June 2024
Reviewed: 9 July 2024
Amelia
United KingdomBathroom was very small, and enclosed felt a bit like a train toilet but did the job.
Great location near to the main square. Room was nice, decor a bit outdated but lovely window view of the canal! AC was excellent very effective. Staff couldn’t have been nicer, especially the lady who served us at breakfast time who made sure we were happy with our food and kept bringing us more! She was the highlight of the hotel ! Felt very safe here, nice and quiet as well during the nights. Overall we had a great stay at Locanda.
Stayed in July 2024
Reviewed: 7 July 2024
Joseph
United StatesHad to share the bathroom
The staff was very friendly and helpful
Stayed in July 2024
Reviewed: 28 June 2024
Mariusz
PolandRoom with no bathroom.
Staff, breakfast, location...
Stayed in June 2024
Reviewed: 26 June 2024
Mila
RussiaAlthough I had the last room, it was a bit noicy one day.
I was astonished to find the clean comfortable room with amazing new. The toilet was in 3-4 metres. The shower in 12. The breakfast was nice for money. The location is superb, I stayed at 3 floor and felt myself as midcentury princess.
Stayed in June 2024
Reviewed: 22 June 2024
Carol
CanadaFriendly helpful staff
Stayed in May 2024
Reviewed: 22 June 2024
Gaynor
New ZealandNA
Manager seemed a bit stressed.In good spot.....close to St Peters Square, right on a canal Our room overlooked the canel which made it even better. Staff helpful...although
Stayed in May 2024
Brisbane, Australia
Phnom Penh, Cambodia
Kala Nera, Greece
Mossel Bay, South Africa
Épernay, France
Druva, Latvia
Jimbaran, Indonesia
Perth, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content