Piazza Carlo Goldoni 2, Santa Maria Novella, 50123 Florence, Italy
#36 of 380 hotels in Florence
Guests' ChoiceBased on 132 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 19 September 2024
Denise
AustraliaNothing
Fantastic place to stay in Florence. Excellent location. Easily walkable from train station. Central for everything we wished to do. Lovely individually themed rooms, huge. A unique place to stay. Great breakfast with view to river. Would definitely stay here again. Thankyou to Tomasso for looking after us so well.
Stayed in August 2024
Reviewed: 11 September 2024
Mark
United KingdomAmazing palace surroundings, very clean with excellent facilities Anastasia and Andrea were the perfect hosts, so friendly, informative and couldn't do more to make us feel welcome
Stayed in September 2024
Reviewed: 5 August 2024
Laurie
United StatesNo complaints, absolutely none.
The breakfast was exceptional. It really got the day started well. The staff were all so kind, welcoming, friendly, and helpful. The room was an interesting mix of traditional and contemporary decor. The platform provided the perfect view of the bridge and Arno river.
Stayed in July 2024
Reviewed: 9 July 2024
Nicky
VietnamEverything was perfect
Love the history of the building and the arts
Stayed in June 2024
Reviewed: 5 July 2024
Steven
United Statesamazing design and service
Stayed in July 2024
Reviewed: 19 June 2024
Annie
United StatesIt was a home run , perfect.
Elegantly furnished, quiet, welcoming. Delicious breakfast. Amazing location on the Arno. We had an intriguing space that gave all 3 of us room to spread out, privacy , and comfort.
Stayed in April 2024
Reviewed: 12 June 2024
Maria
United StatesNothing
I loved the location, the space and the elegance of the hotel.
Stayed in June 2024
Reviewed: 30 May 2024
Gary
United StatesThe connection to hustory
Great accommodations
Stayed in May 2024
Reviewed: 28 May 2024
Dan
United StatesNothing
The rooms are fantastic, large spaces, and high ceilings, in an old palace, location is amazing on the Arno River
Stayed in May 2024
Reviewed: 7 May 2024
Krassimir
BulgariaNothing.
Magical place and architecture. Amazing river view. Perfect location. Absolutely delicious breakfast. Helpful and smiling staff.
Stayed in March 2024
Reviewed: 29 April 2024
Jennifer
United StatesWonderful service from staff and perfect location. Comfortable bed, spacious. Great breakfast.
Stayed in April 2024
Reviewed: 20 March 2024
Sharone
United StatesbATHROOM GLASS DOORS A BIT TOO CLOSE TO ROOM BUT UNDERSTANDABLY ITS A 15THCENTURY BUILDING
bREAKFAST WAS GOOD
Stayed in March 2024
Reviewed: 18 February 2024
Dkarb
SwitzerlandNothing, we've liked everything!
Excellent location, a historic building (felt like we've stayed in a museum), super friendly staff. The receptionist, Daniela, told us a brief history of the city, what are the most interesting attractions, and gave us some useful hints.
Stayed in February 2024
Reviewed: 18 February 2024
Jonathon
United KingdomWi-Fi was a little bit patchy.
Friendly staff and huge suite for 4 of us. We weren’t expecting to be in such an amazing historical building where lots of the original features have been incorporated with modern touches. The communal areas are stunning. A short walk to all the sites and lots of great restaurants just over the bridge.
Stayed in February 2024
Reviewed: 27 December 2023
Bianca
United StatesAll was fantastic!
Location was excellent - Right on the Arno. Breakfast was typical. The most important facet of the hotel - the incredible staff - always there with a smile and always ready to make a recommentation.
Stayed in December 2023
Reviewed: 22 November 2023
Snizhana
Portugal👍🏻
Amazing view
Stayed in August 2023
Reviewed: 16 October 2023
Robert
United StatesSofa Bathroom floors needed more in-depth cleaning
Great service from Andre!! He was so pleasant, professional, knowledgeable, helpful and he made all the difference to Leone Blu Suites! We really became fond of him! If we return to Florence we will choose This renovated palace again. The one negative comment is the couch was very uncomfortable and bathroom floor could use a cleaning. On the plus side- breakfast was amazing and with a great variety to choose from and we found the dining room a special way to start our day!
Stayed in October 2023
Reviewed: 16 October 2023
Zubeida
New ZealandBathroom shower could be updated
Excellent staff and service. Perfect location with a view of the river. Loved the history of the building.
Stayed in October 2023
Reviewed: 9 October 2023
Karin
United States1 night noises from neighbor at different times throughout night , even though a great location we could still hear car noises /people as if the windows were opened .
Clean , comfortable bed , location
Stayed in October 2023
Reviewed: 27 September 2023
Tracey
United StatesLoved everything
Location was perfect. The room has everything you need . King bed was comfortable. The decor was beautiful and takes you back in time. We had full river view from our room Guiliana. Andrea was fantastic. He truly goes out of his way to take care of you. accommodating and helpful. The ENTIRE staff was lovely.
Stayed in September 2023
Reviewed: 13 September 2023
Shaniese
AustraliaNothing
Everything, beautiful big rooms. Freindly and attentive staff and great location all walking distance to main attractions.
Stayed in September 2023
Reviewed: 4 August 2023
Mark
United StatesOne of the rooms had some A/C issues
Great location, friendly, helpful staff, huge rooms
Stayed in July 2023
Reviewed: 31 July 2023
Lu
Hong KongMy first room is not satisfied. But the second room very comfortable.
Wonderful location
Stayed in July 2023
Reviewed: 20 July 2023
Jennifer
United StatesBoth rooms we reserved were amazing. Beautiful and so much room. The staff was very pleasant and the breakfast was great. I couldn't imagine that anyone would be disappointed when opening the door to their room! The view of the River is one of the best in the city. Really fun to have the Palace experience in Florence.
Stayed in July 2023
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