10 Via Francesco Crispi, 22100 Como, Italy
#23 of 89 B&Bs and Inns in Como
Guests' ChoiceBased on 304 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.1
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 November 2024
Joanne
AustraliaThe climb was a little steep to reach the property but can be easily overcome by getting a taxi to drop you there with your luggage
The gardens and privacy allows for a complete relaxation with the added bonus of the pool 🎉
Stayed in November 2024
Reviewed: 9 October 2024
Eva-marie
Belgiumnothing
everything- nice helpful very friendly receptionist! all REALLY good!
Stayed in October 2024
Reviewed: 7 October 2024
Aysha
BahrainThe breakfast was delicious , very clean rooms nice garden and good staff
Stayed in October 2024
Reviewed: 3 October 2024
Kirsten
AustraliaAmazingly comfortable bed. Lovely balcony and delicious breakfast! Quiet area but only a short walk down to the cathedral, restaurants and lake.
Stayed in October 2024
Reviewed: 2 October 2024
Jolene
United KingdomWe stayed in a ground floor room and it seems to have a bit of a damp issue, it wasn’t too much of a problem but a musty smell was noticeable.
Great location, not far from the old town. Our apartment had plenty of space and a little fridge. Staff were all very friendly and helpful and even left my husband a sweet treat on his birthday which was a nice touch.
Stayed in September 2024
Reviewed: 1 October 2024
Tina
United StatesWe liked everything about this hotel, except there are no wash clothes in the bathrooms
We had a fabulous experience at this hotel. Check in was a breeze. Once we unloaded suitcases, we were able to park our rental car in a private garage. Our room overlooked the beautiful gardens. The walk into town was easy and close to the Brunate Funicular, which we rode to the top and had dinner overlooking Lake Como. Breakfast in the morning was delicious. Hated to leave
Stayed in September 2024
Reviewed: 29 September 2024
Rhys
United KingdomN/A
Everything was clean, the welcome was lovely. Our room was beautiful and the location was perfect. The staff were 10/10, helpful, kind, pleasant and respectful. We honestly couldn’t fault our stay whatsoever. We will definitely be back and have recommended the property to friends and family.
Stayed in September 2024
Reviewed: 27 September 2024
Hiba
United Arab EmiratesThe villa is very beautiful, and the room had all the needed amenities. Breakfast is delicious and the location is convenient. Staffs are truly amazing! My only comment, is to have reception 24/7.
Stayed in September 2024
Reviewed: 23 September 2024
Linda
LatviaWill definitely come again. Only one suggestion - even though we enjoyed the breakfast, we could suggest change in the food options between the days
Stayed in August 2024
Reviewed: 20 September 2024
Steven
United KingdomStaff were very helpful and polite. Accomodation was in a beautiful area. Felt very safe, even after dark. Breakfast was pleasant and served really well.
Stayed in September 2024
Reviewed: 20 September 2024
Sophie
United KingdomPaying extra for checkin
Friendly helpful staff
Stayed in September 2024
Reviewed: 20 September 2024
Timothy
United KingdomThe breakfast was magnificent,
Stayed in September 2024
Reviewed: 19 September 2024
Anne
United KingdomIt was lovely nothing to not like.
Lovely comfortable and clean room. Toiletries and towels provided. Breakfast was delicious and varied. The staff at the hotel were very friendly and helpful. The position was excellent and the steps that you have to take to the Hotel were not nearly as difficult as previous reviews have said and the views are lovely of the Dome on the church on the walk into town. I would love to stay there again and would definitely recommend the Hotel.
Stayed in September 2024
Reviewed: 13 September 2024
Kim
AustraliaShower screen open to bedroom
Great hotel with fabulous breakfast
Stayed in September 2024
Reviewed: 10 September 2024
Paige
United KingdomNothing to dislike!
Amazing facilities, caring host, lovely location
Stayed in September 2024
Reviewed: 3 September 2024
Adam
United KingdomMany steps to get to property. BUT it would not put me off returning.
We had a ground floor suite. Very roomy. The staff were very friendly. Really good choice for breakfast. I would definitely recommend…
Stayed in August 2024
Reviewed: 2 September 2024
Nicola
United Arab EmiratesNothing not to like. It was perfect
Loved the finer details. Lovely continental breakfast, a little nightcap before bedtime
Stayed in August 2024
Reviewed: 2 September 2024
Alice
FranceWe only stayed one night
It was incredibly scenic, yet felt nicely tucked away, the area was beautiful and clean
Stayed in August 2024
Reviewed: 23 August 2024
John
AustraliaOnly downside is it’s a bit of a hike to restaurants. Uphill on the way back! But that’s just being picky and more of a note than a dislike.
This was an awesome place to stay. The staff were extremely friendly and helpful, the setting was beautiful and the room very spacious and comfortable. Would’ve loved to stay longer. The pool was great after a long day and very relaxing. Could not rate this hotel any higher. HIGHLY recommend.
Stayed in August 2024
Reviewed: 19 August 2024
Kim
AustraliaLocation, excellent customer service, and rooms were beautifully presented
Stayed in July 2024
Reviewed: 13 August 2024
Amanda
IrelandWonderful staff lovely quiet location !
Stayed in August 2024
Reviewed: 6 August 2024
Luke
United KingdomNothing! We loved everything
How private the pool was.
Stayed in July 2024
Reviewed: 3 August 2024
Justina
DenmarkWhat could be improved? The property offers a charger for EVs, but its too basic and charges very slowly. Many competitors offering the charger for EVs have built proper stations, to be more competitive you could get a better charger. Another aspects is breakfast. I missed a bit wider variety of choices :)
The room was clean and quite modern with a huge balcony. The hotel is located in nice area near the city center but you will need to use stairs to get there, which some guests my find challenging. Staff was friendly and helpful :)
Stayed in July 2024
Reviewed: 30 July 2024
Wesley
United KingdomNothing
Location is close proximity to train station and main square. Staff cannot do enough for you, even serving drinks at the pool. Hotel is fully air conditioned throughout. Rooms are very modern and lovely. Even did us a suprise cake for our honeymoon, would highly recommmed this hotel if you are planning to stay in lake como. Room was very modern and spacious, breakfast was amazing good selection.
Stayed in July 2024
Reviewed: 30 July 2024
Rachael
United KingdomThere were 72 steps to get down to the town. That’s it!
Its location. The room was comfortable and clean. There was an intimate cosy atmosphere about the place. Air conditioning worked well and was quiet. The pool was a godsend. A veritable oasis in the middle of town! The staff were excellent. Nothing was too much trouble. Happily recommend it.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content