The hotel area is very beautiful and clean. The service deserves 5 stars! We liked everything

Stayed in June 2024

Only minor complaint we had was the Air Conditioning in the room wasn't great, so we slept with the window open to keep the room cool.

The breakfast was great. The restaurants on the property were also fantastic. We did an excursion at the winery onsite that was FANTASTIC. And of course with everything, first class views and service.

Stayed in June 2024

Can’t name a thing… if you’re after an authentic Tuscan countryside retreat, away from the hustle of a large town; this is perfect!

The location and views are stunning

Stayed in May 2024

Amazing place, definitely recommend! 10/10

Stayed in July 2023

The hotel is stunning, truly feels like you’re in a fairy tale. Every single staff member is nice and is genuinely happy you are there and want you to have a great stay. The restaurants are to die for the views everything about this hotel is perfect. Would not change a single thing.

Stayed in September 2023

The structure is throughly renovated, which means it is very clean but also lacks a touch of authenticity. The concept is closer to an international, high-end boutique hotel than to an Italian equivalent and, indeed, it caters mostly to well-off, foreign jet-set members. Finding a balance between friendliness and spotlessness is never easy and an assessment of the result of a personal rather than general nature. The hotel seems to find itself at a cross-roads with real excellence close at hand and minor slip-ups still occurring occasionally. Though the overall impression remains extremely good, there exists margin for additional improvement, especially in terms of leadership by the top management. The approach to service is formal and the staff dress code is elegant. Proper account should however be taken of prevalent weather conditions in the region. In summer black jackets and ties should be replaced by light-coloured, linen garments that can be just as elegant, allow staff to feel more at ease and perform at their best.

We visited in August. In spite of this the place did not feel crowded and was incredibly quiet due to location, to the staff efforts and to the very good manners of most guests. The rooms were very clean and the premises exceptionally well kept. The staff were helpful and friendly without being intrusive. The facilities beautiful and easy to access. The atmosphere was ideal for relaxing in the stifling heat of August. The nights were peaceful, the only sound being that of crickets.

Stayed in August 2023

Nothing

Everything, gorgeous place, very good service . Best hotel in our 3 weeks trip in Italy

Stayed in August 2023

Prices too high in the restaurants

Excellent equipment and service

Stayed in August 2023

The hotel was amazing! We would like to come back and stay more days. Very friendly staff, food was so tasty. The view is unforgettable.

Stayed in August 2023

Amazing service and facilities. Great attention to detail all the way!

Stayed in July 2023

- beds are a little bit too small for tall people - room service costs extra per delivery on top of the normal prices which discourages you from ordering there - too few sockets in the room

- view is perfect - architecture is very beautiful - food in the restaurants was good - unexpected car wash during stay - super friendly staff everywhere in the hotel, at the pool bar, in the restaurants...

Stayed in July 2023

Not a single thing

One of the most beautiful settings we have ever stayed . The staff is tremendously accommodating. The restaurant is phenomenal

Stayed in July 2023

The towels service would knock the door (do not disturb was on the door) in the morning , this happened twice.

Everything.

Stayed in June 2023

There could be more activities such as instrumental events, yoga, walking tours and food tours in the yards ..

Staff was very good, it was very peacefull place

Stayed in July 2023

The staff was beyond hospitable and the rooms were very comfortable and clean.

Stayed in May 2023

That I didn’t stay longer!

I don’t really have the words to describe how beautiful this Estate is, it is simply stunning. I visited the hotel early May so it was a bit quiet but i didn’t mind, love the fact that we were upgraded from the Fontanelle Hotel to their Clubhouse. Spa facilities were lovely, lovely views and very clean. Staff were also wonderful and very helpful, nothing was too much for them (very accommodating).

Stayed in May 2023

Could not give any negatives. Faultless beautiful hotel.

Everything. This hotel is perfect and we will be back.

Stayed in June 2023

it was perfect.

it was magnificent. the property is simply gorgeous. Flowers and cozy spots everywhere.

Stayed in May 2023

all amazing

Stayed in May 2023

nothing!

We loved everything about our stay! The hotel and grounds are one of the most breathtaking and beautiful places I have ever been. It was like being in a fairytale and it exceeded all of my expectations in every way. The room was beautiful and large and we even had a balcony. The staff were exceptional in every way. It was 5 STARS at every moment of our stay. They truly catered to our every need and the restaurants were amazing and 5 stars. The pool, bar, grounds, every aspect was 5 stars!

Stayed in April 2023

nothing

brilliant location, amazing staff

Stayed in April 2023

This was among the best hotels I’ve ever stayed in. It exceeded all expectations - views are fantastic, grounds are beautiful, staff is kind and so helpful, restaurants are great and the wellness center is wonderful. Highly recommend!

Stayed in October 2022

A little difficult to get to

Beautiful place, extremely helpful staff

Stayed in October 2022

amazing location, friendly staff especially Mario and Guiseppe who were most helpful. could not fault it the property at all 5 star. 10/10

Stayed in September 2022