We have no complaints!

Great location! The staff was great, so helpful and kind. The hotel owners, Paola and Stefan, manage the hotel and look after their guests with great care. Each morning Paola would greet us at breakfast, she is delightful. The rooms were clean, beds comfortable and the breakfast delicious!

Stayed in July 2024

The breakfast was great other then ordering a cappuccino every morning and never receiving it, ha. I did think it odd that the hotel held our passports for as long as they did "to enter it into the system" which made me nervous after having it on my person for two weeks while traveling. With that said, they made it back to us safe and sound!!

All the staff were incredibly nice and helpful and the location is literally perfection in the center of everything with views of the port. There were such incredible views from our room we spent the evenings people watching from our patio. The local food was great as well everything within a very short walk and it is hilarious to watch the younger crowds come out in the late evenings. No videos or photos of the area did it justice. If you're looking for a Portofino experience without the price tag SM will not disappoint. We also did not feel like the area was overrun by tourists so if you're looking to stay within arms reach of Cinque Terre this is a great choice.

Stayed in August 2024

I like the position to the harbour

Very central for what I needed to have

Stayed in September 2024

Room a little on the small side

Great location, great view, friendly staff and a super breakfast!

Stayed in September 2024

Excellent location, parking was close by Breakfast was good

Stayed in September 2024

Hello, Everything was good at the hotel, but there were two issues. First, at the end of the first day, the cooling system broke down, and they gave us a fan. Second, there was neither drinking water nor an electric kettle in the room, which is not suitable for a 4-star hotel. The breakfast was excellent.

Stayed in September 2024

The room was slightly small, and the hot water ran out!

The Hotel was clean, efficient and very well positioned.

Stayed in September 2024

Location was great and staff were terrific

Stayed in August 2024

The manager was rude

Clean and location was fantastic

Stayed in August 2024

The beds were really hard and uncomfortable they needed a topper pad

Location and view

Stayed in August 2024

Nothing

Everything, great location with fabulous views

Stayed in August 2024

The beds were kind of small, and it seemed like there was only a sheet on the bed, I would have liked to have also a thicker blanket or comforter.

Staff was very friendly and helpful and the view could not be beat. Location was perfect!

Stayed in August 2024

Parking and getting into was a little tedious

Staff were all amazing and very attentive. Rooms clean and tidy.

Stayed in August 2024

We had to pay on parkin 28 euros per day. The air conditioner was weak in all the rooms. The swimming pool is small and not clean. The breakfast has no salads or omlets.. poor related to the price we paid for our stay.

Location

Stayed in August 2024

Outstanding Location for this hotel - right on the marina at Santa Margherita. Lots of cafes and bars nearby. Easy access to the ferry terminal. Our room was clean but small, however we had a lovely balcony overlooking the waterfront and a good sized walk-in shower. Buffet breakfast was included in our tariff and was very nice. Staff were friendly and helpful. We enjoyed our stay. Thank you :)

Stayed in August 2024

Great location and pool

Great location

Stayed in August 2024

Great staff and terrific location.

Stayed in August 2024

The breakfast was very good and have many options, a vegetarian can also have a few options for breakfast which i really like.

Stayed in July 2024

No glasses in room at all. No fridge space.

Location amazing. Staff were wonderful. Great breakfast. Good airconditioning. Views superb over mariner.

Stayed in August 2024

Just the size of the room

Beautiful location and terrace

Stayed in August 2024

Room was perfect for our family, loved having a deck overlooking the port and all the waterfront action, location was great, could walk everywhere, staff were incredibly helpful and friendly, breakfast was perfect. Would stay again.

Stayed in July 2024

A bit dated, toilet seat not attached, floor was dirty.

Really enjoyed the location and the view. Room was fine. Definitely doable for a couple days. Staff was very nice

Stayed in July 2024

Rooms are a bit used , need a renovation. Air condition isn’t big enough to cover the whole room .

Very good location, nice view and restaurants are close by

Stayed in July 2024

AC - would like to have been able to control this ourselves, rather than centrally controlled.

Staff - every single one was friendly and helpful. Room - well-appointed, comfortable and clean. Breakfast - everything you could want, and more! Location - beautiful view and close to all the amenities of the town.

Stayed in July 2024