Certainly not a reflection of Hotel Lago but getting around in Lake Como is very challenging. The staff was super helpful to assist us and provide transportation for our group.

The breakfast was great and the service was so friendly and helpful. Ricardo, Sophia and Roberto went out of their way to make us feel comfortable and also provided us with all the transfers we needed.

Stayed in June 2024

The bathroom sink had no area for toiletries.

Staff were extremely helpful and friendly. Breakfast was excellent.

Stayed in June 2024

Absolutely beautiful hotel. Roberto and his family have created an absolute gem. No detail was missed in building this beautiful boutique hotel. Highly recommend.

Stayed in June 2024

Nothing

Everything was amazing. The hotel is new and spotlessly clean. Our room had an amazing view and everything you could want. The shower was large and had a non-slip floor which was wonderful for my elderly husband. The staff and owner Roberto were wonderful. Having a restaurant on site was very good for us, we didn’t want to go looking for a venue at night. All in all the most fantastic accommodation we have had in Italy - and we have been here many times.

Stayed in June 2024

Nothing

I was utterly impressed by every aspect of my stay at this hotel. From the seamless check-in process to the exquisite room, delicious breakfast, attentive management, and smooth check-out, every detail was truly unparalleled.

Stayed in June 2024

The road outside can be noisy and traffic started early. Be prepared for narrow roads around the lake to access the hotel, but a small price to pay for a hotel with great balcony views in a beautiful location.

At check-in we were given clear information and the staff walked us around the hotel to show us how to open the front door, where the restaurant and bar were and how to use the room facilities. How refreshing! The towels were extremely soft/fluffy. The waitress who served us dinner was extremely helpful and friendly and always with a smile. Made us feel very welcome. This is a great boutique hotel in a great location.

Stayed in May 2024

The breakfast is very poor and no AC available only heater

Amazing place amazing view amazing stuff

Stayed in October 2023

Nothing

Everything was great. Family run hotel excellent service, cleanliness, location and lovely view!

Stayed in October 2023

Clean modern. Well appointed rooms with Big windows overlooking the water Good parking facility Friendly staff

Stayed in October 2023

Location is fantastic and the view stunning Alberto and the team are excellent and made the stay very special

Stayed in September 2023

Modern and well furnished. Excellent staff and great breakfasts.

Stayed in August 2023

We liked everything Hotel

Breakfast was perfect … right variety but everything with a special touch

Stayed in August 2023

Everything nice

Stayed in August 2023

Nothing at all!

Everything! The view, room, balcony, the food, staff, hygiene level, location!

Stayed in August 2023

All was good

New and well appointed- sensational views Parking Great food and service Everything!

Stayed in August 2023

Not a thing

Beautifully appointed, very comfortable large room with incredible view. Great staff, warm and welcoming.

Stayed in July 2023

You need a car and driving all over the lake at times is treacherous. Uber doesn’t exist in Italy and taxis are not readily available. In room 204 it would help to remove the dingy sofa bed and put a light in the back area.

The view, Staff especially Sylvia were exceptional, well designed with easy access from car to elevator. The bed was perfect. The restaurant was functional and good enough for a brief stay. The shower was fabulous.

Stayed in July 2023

All of it

Stayed in July 2023

Need a car to get around for sure. Not much available around the hotel. The buses are not reliable. They stows up once an hour, often full and at times do not stop at the bus stop across the hotel. Taxi is not always available and even if they are it takes 18 min to come by. We regretted not renting a car. The wifi was spotty and disconnected as soon as we walked out to the balcony.

Great view of the lake from balcony and the bed. Everything looked and smells clean. Everyone was super nice , friendly and helpful. Breakfast and dinner was very nice as well.

Stayed in July 2023

Nothing

The view was amazing, comfortable bed , friendly helpful staff always available to help, delicious food

Stayed in June 2023

comfort and view

Stayed in July 2023

Nice family business. Kind and helpful people. Super clean and tidy. I will definitely recommend it

Stayed in July 2023

Great breakfast, among the best views in the world, wonderfully attentive staff

Stayed in June 2023

Parking fee for people who dont order directly from the hotel. Thats really not neccecary..

This hotel calls itself "luxury boutique hotel" and thats exactly what it is. It a small hotel with a very luxurious vibe. You can tell that a lot of thought was put into this hotel. The room are very modern and very comfortable (and extremely clean). The shower is out of this world. The service is amazing. Staff is very kind and was very helpful with baby issues. Breakfast is perfect. Thanks!

Stayed in June 2023