Via Ghibellina 51 Nero, Santa Croce, 50122 Florence, Italy
#173 of 379 hotels in Florence
Guests' ChoiceBased on 277 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.4
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 20 June 2024
Esteban
Argentinabreakfast
the room was comfortable as well as a reasonable bathroom. Breakfast is standard at most. The location is OK. Staff was very friendly
Stayed in May 2024
Reviewed: 4 June 2024
Stacey
United StatesIt took us a night to learn that we should close our windows and turn on the AC to block out the street noise. Our room was facing the intersection, so it was busy!
LOVED this unique hotel, which is walking distance to many sites. It was so comfortable in our family room (3 beds). There was a high ceiling (painted with a lovely fresco), and views of city life. Conveniently located, near Santa Croce and many restaurants and shops in all directions. Everything was very clean and comfortable. Breakfast was lovely and included many gluten free options. Julia at the desk was an angel and helped so much when I fell ill on our trip. Thank you, Julia!
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomGreat location and really nice staff. Nice and comfortable room. Breakfast was great too.
Stayed in May 2024
Reviewed: 26 April 2024
Shenin
United StatesSee above.
The staff is AMAZING! The day I got there, was day to get used to everything. But after that, it literally was so comfortable. It’s a cross between a hotel and an Arnb. breakfast is included. The one thing I would say is that if you book here, it is a little different when you get there. When you get there, you ring the doorbell, and there is absolutely no reception area. There are 4 to 5 stairs that you have to take up and then go in an elevator to the first floor. That’s where the actual hotel is. But there is no elevator for that first 4 to 5 steps. And remember that this is Florence and everything is really old. so if you are older or you need assistance, that is an issue here. But that is true of entire Florence. I think when I was there, I saw one person in a wheelchair and a couple people using a cane. It is a walkable city. The streets are very narrow. Pathways are very narrow. Hotel is in a great location. everything you want is between 15 minutes to 30 minute walk. The hotel room itself was beautiful. It is basically an old building renovating into a hotel . I believe it was six rooms. The staff is amazing. The experience was great . I would highly recommend it.
Stayed in April 2024
Reviewed: 23 April 2024
Kristin
FranceWe loved everything!
The boutique hotel is nicely situated, not too close, not too far, in a quiet section of Florence. It is decorated in a modern way while retaining the charm of its old architecture. And the personnel is absolutely perfect in their hospitality!
Stayed in April 2024
Reviewed: 14 April 2024
Chiahui
TaiwanBreakfast could be more options
Good location , clean, spacious
Stayed in April 2024
Reviewed: 13 April 2024
Siddharth
United Arab EmiratesIt feels a bit dated and maybe could be redesigned to optimise for space
Clean rooms with basic amenities provided. Each room is distinct and one I stayed in was a bit compact. However the bathroom is massive. Very kind and helpful staff! They definitely helped with the experience.
Stayed in April 2024
Reviewed: 4 April 2024
Elena
HungaryVery humid, ventilation system doesn’t help with that. No windows - only balcony door that can be only wide open.
Comfortable room with a small balcony. Great location - walking distance to all major attractions in Florence. Parking in 5 minutes walk - 30€ per day. Easy to find and access.
Stayed in April 2024
Reviewed: 30 March 2024
Yelienid
United StatesThe personnel was really helpful. I met Costanza which gave me a sense warmth and made me feel like part of the family. Also, there was an initial issue with the WiFi connection and she tried to troubleshoot it with great problem solving techniques. The issue was out of her hands al the moments, but she went above and beyond offering her own personal data so I could contact my family during my birthday. All of this with self initiative to do a kind act. Not just that, but she gave great recommendations of places around, made reservations for me and even shared insights of the culture and history of the place. She also followed up throughout the visit. All of these definitely added to my stay and made the difference.
Stayed in March 2024
Reviewed: 26 March 2024
Noura
EgyptNothing
The lady at the reception was super nice and friendly She even advised me where to go, park and places not to miss.
Stayed in January 2024
Reviewed: 21 March 2024
Marcelo
ArgentinaExcellent staff, well located
Stayed in March 2024
Reviewed: 5 March 2024
Gjturrell
United KingdomN/A
This is the second time I have stayed here and it’s now my go to place when I visit Florence! The staff and kind, welcoming and knowledgeable. Breakfast is lovely and the hotel is in walking distance to all the major attractions! The room is spacious and clean & the shower facilities are really good. We will be back, thank you for a wonderful stay!
Stayed in March 2024
Reviewed: 23 February 2024
Paolo
United KingdomThere was a gutter odor from the bathroom, becoming stronger at night to the point that we had to keep the bathroom door shut. We told the staff but it is apparently caused by old pipes in the building. It’s a shame that it spoiled an otherwise pleasant stay. They should really sort it out.
Excellent location, really lovely staff, nice clean room and super comfortable bed. Nice to have a small fridge and water boiler for tea and instant coffee in the room.
Stayed in February 2024
Reviewed: 2 February 2024
Dana
United KingdomGreat location, walking distance from the city centre. Super helpful staff. The bed was good.
Stayed in January 2024
Reviewed: 2 February 2024
Andrea
ItalyNot a bad point but if we could get a slightly bigger room as we were 3 would have been even better
The property itself is located very central so is very easy to reach everything from restaurant to tourist attraction and is 1km far from the train station. Room are nice well kept and looks new too The staff is amazing they have been very friendly helpful and professional We will be definitely coming back to this place when in Florence
Stayed in January 2024
Reviewed: 1 February 2024
Antica
SwitzerlandVery nice and clean room. Close to the centre of the city.
Stayed in January 2024
Reviewed: 15 January 2024
Dresden
DenmarkFirst day was very stressful as I lost my luggage but the hotel people didn't fail to help me. The three ladies were just awesome, accommodating, and very helpful. The room is stunning and very spacious. The location is also perfect. I'll be staying again here. Thanks a lot to the three ladies and the kitchen staff.
Stayed in January 2024
Reviewed: 10 January 2024
Ian
CanadaNothing.
This hotel is perfectly located in order to visit old Florence. It is very clean, with all the amenities and the staff are very accommodating. Their suggested parking garage was very close by and very secure.
Stayed in January 2024
Reviewed: 1 January 2024
Veronica
LatviaThe location was perfect! We were able to reach to all the spots we wanted by walking 🙂.
Stayed in December 2023
Reviewed: 18 December 2023
Aysel
GermanyThe location of the hotel is very central and very close to tourist attractions. The staff was very friendly and helpful. Breakfast was varied and delicious
Stayed in December 2023
Reviewed: 16 December 2023
Spencer
United StatesGreat hotel, centrally located.
Stayed in November 2023
Reviewed: 1 December 2023
Guangxu
ChinaOnly 7 minutes walk from Mestre train station and very quiet. There are a lot of restaurants and a big supermarket nearby . 100 meters to the bus stop of line 2. Staff is very nice
Stayed in November 2023
Reviewed: 26 November 2023
Melissa
United KingdomThe only issue we had was with the electric sockets that required a three pin adapter in order for us to use our travel adapter (it may have been us, we’re not very familiar with the EU sockets!)
Hosts were very warm, welcoming and helpful! Excellent bedroom and en-suite; very clean and comfortable. Breakfast was a very good and varied spread. Within walking distance of the centre of town, so it was nice and quiet at night.
Stayed in October 2023
Reviewed: 19 November 2023
Dona
United KingdomLovely hotel with nice rooms, breakfast was good. Staff were very pleasant.
Stayed in November 2023
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