Pagana 19, 16038 Santa Margherita Ligure, Italy
#8 of 25 hotels in Santa Margherita Ligure
Guests' ChoiceBased on 296 hotel reviews
9.0Cleanliness
9.2
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Michael
United StatesNo complaints. A dedicated steamer in the room would have been great.
A stunning property from beginning to end. Beautiful building, incredible grounds, comfortable room and wonderful staff. I wish we could have stayed longer.
Stayed in September 2024
Reviewed: 24 September 2024
Steven
United Statesinitial room small with poor view. paid more for higher and larger room which was quite good.
breakfast and dinners fantastic. good location, but a bit of uphill walk from town. if older or steep difficult, you would need transport to town.
Stayed in August 2024
Reviewed: 23 September 2024
Tania
United KingdomOur stay at this hotel was nothing short of exceptional. From the moment we arrived, the staff went above and beyond to ensure we had an unforgettable experience. The level of service was impeccable, with the team always available, attentive, and genuinely invested in making our stay as enjoyable as possible. A special shoutout goes to Daniel and Primma, who truly stood out. Their warmth, professionalism, and attention to detail made every dining experience a pleasure. They were both simply amazing! The facilities, comfort, and atmosphere exceeded all our expectations. We left feeling relaxed and pampered, and we can’t wait to come back for another stay. Highly recommended!
Stayed in September 2024
Reviewed: 22 September 2024
Hathboor
United Arab EmiratesNothing
Seaview, it’s incredible
Stayed in August 2024
Reviewed: 17 September 2024
Rachael
AustraliaIt was our honeymoon and it wasn't acknowledged at all, was a bit disappointing as all our other hotels had at least written us a little note saying happy honeymoon
The facilities were fantastic and breakfast was delicious. Staff were friendly.
Stayed in September 2024
Reviewed: 6 September 2024
John
AustraliaWeird one but the omelette chef was incredibly rude and was seemingly taking his frustrations out on the guests (heard a few people say similar things).
Everything was wonderful! Beautiful building, building facilities, friendly staff in abundance. Stunning!
Stayed in September 2024
Reviewed: 22 August 2024
Aqua
United KingdomCoffee machine in room depends on availability . But we got one after day two which was nice .
What is not to like ? Everything about this hotel is beautiful . From breakfast to view to location to dinner to the beach club . Superb Very helpful staff .
Stayed in August 2024
Reviewed: 5 August 2024
Tesi̇s
TurkeyOverpriced.
The history with stylish Italian design.
Stayed in July 2024
Reviewed: 1 August 2024
Xiaomin
ChinaNo
Front desk staff was very nice and she gave us the room with spacious terrance and fantastic seaview. Location is perfect and quite convenient to everywhere. Breakfast was amazing and staff were quite attentive.
Stayed in June 2024
Reviewed: 31 July 2024
Cem
TurkeyIt was a fantastic hotel and 2 days for us. The team was more than great. We enjoy each and every second of it.
Stayed in July 2024
Reviewed: 21 July 2024
Mai
South KoreaNothing
Everything was great
Stayed in July 2024
Reviewed: 19 July 2024
Robert
South AfricaVery nice beach area
Stayed in July 2024
Reviewed: 19 July 2024
Lina
LebanonPerfect and splendid
Stayed in July 2024
Reviewed: 14 July 2024
Jorge
ArgentinaThe restaurant was good but not as good as the hotel.
Great hotel, great views, excellent service
Stayed in July 2024
Reviewed: 11 July 2024
Oli
AustraliaEverything perfect 😀
Breakfast was amazing
Stayed in July 2024
Reviewed: 3 July 2024
Aleksei
PolandWe have room with view on air conditioning system. It was very loudly all the time.
Perfect place with private beach
Stayed in July 2024
Reviewed: 3 July 2024
Aysegul
TurkeyThe climbing the hill from beach to hotel,buggy should be more effective
The facilities and the view
Stayed in July 2024
Reviewed: 2 July 2024
Nancy
United StatesBreakfast was delicious. Offered many choices and selections, very nice!
Stayed in June 2024
Reviewed: 1 July 2024
Susan
United KingdomWould have been nice to have tea and voffee in the bedroom
Beautiful location. Service impeccable. The breakfasts were excellent with a wonderful selection
Stayed in June 2024
Reviewed: 24 June 2024
Margaret
United KingdomThe location, staff, food were excellent
Stayed in June 2024
Reviewed: 22 June 2024
George
United StatesNothing
Amazing historical building. Updated and modern as well. Amazing property surrounding the building. The beach club was exquisite and elite
Stayed in June 2024
Reviewed: 22 June 2024
Nicole
GreeceEverything was ok and taken care of.
Very nice hotel, recently been refurbished, comfortable beds, fantastic breakfast, friendly personnel
Stayed in May 2024
Reviewed: 17 June 2024
Emanuel
United StatesThe view was amazing. The rooms was very big and spacious. The hotel was absolutely beautiful. The are was great, close to everything but far enough away that there was no noise when sleeping.
Stayed in June 2024
Reviewed: 9 June 2024
Rebecca
United KingdomN/A - Imperiale Palace is the best hotel we’ve ever stayed in
The best hotel we’ve ever stayed in. The food was exceptional with one of the best breakfasts I’ve ever had - catering for myself as a vegan too! The room was outstanding and the sea view was an added bonus. The staff were attentive and always happy to help. A perfect few days to celebrate my 30th birthday! Can’t wait to come back!
Stayed in June 2024
Colonia del Sacramento, Uruguay
Penkridge, UK
Hangzhou, China
Huntsville, USA
Parangtritis, Indonesia
Taipei, Taiwan
Vieste, Italy
Gerakini, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content