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Reviews of Imperial Relais

Via Madonna dei Monti 91, Rione Monti, 00184 Rome, Italy

#2539 of 3,475 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 106 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 24 June 2024

    8.0
    Fun in Rome at a great value!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Spa Bath
    • Stayed 1 night

    The bed in the room was two beds put together. It was much more comfortable to sleep on just one than to try and sleep in the middle. The jacuzzi has clearly seen better days. It was nice to use but it seemed a bit old.

    The location was great! I was able to walk from my room to a view of the Colosseum in less than 5 min. It was on the side of the city closest to the main train station in the city. I also really enjoyed the breakfast, though I thought it was a bit too much for just one person.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Disappointingly average and not what was booked
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Asked for a twin room. Was given a double room. Was promised this would be adjusted the following day but no change. No one at reception to ask about this. No breakfast provided on 1 st morning - no one around to ask.

    Location Size of room Good shower

    Stayed in June 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    LOCATION

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very enjoyable stay, would stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The A/c not being available

    Location was perfect; staff was very friendly

    Stayed in April 2024

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was no key for the lift, very inconvenient to use the stairs with heavy luggage. It rained and we got wet, felt cold and asked about the heating which wasn't available just yet, November.

    Great location, friendly staff. City clean room.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Once I got in, with help from the very kind people from La Taverna over the road, I was very happy with my accommodation
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Difficulty in gaining access when checking in online. No one on site to contact.

    The location, cleanliness, comfort

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Great location, very comfortable apartment value for $ ,
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Was concerned the lift was not working on both our stays, firstly 2 nights then 3 weeks later 3 nights. Lighting in the stairwell was poor, and at night pretty dangerous, as is the step in the office. Noted no fire sprinklers or escape route. Maybe this is a Rome thing, but concerning none the less.

    Location is great! Liked the room, staff very pleasant, breakfast was good and always on time!

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Excellent stay! Clean and lovely breakfast included!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The steps up to room was dark and the office step near the door was unsafe esp with luggage.

    Location and cleanliness

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Perfect....most things went on smoothly
    • Business trip
    • Solo traveller
    • Deluxe Suite with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast......variety was limited but it was still OK

    Very accessible plus the staffs were great.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Fantastic location
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The hot water didn't stay hot for long when trying to fill the hot tub, didn't use it in the end!

    Nice and clean, was about to add little extras too! Prosecco and flowers

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Clean, safe, and amazing location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shame we couldn’t use the lift as we had a very heavy suitcase but luckily my husband was strong enough to carry it up. Barely any cutlery or crockery in the kitchenette which didn’t matter to us but imagine would be frustrating if staying longer.

    Lovely receptionist Celine checked us in and was able to look after our bags as we’d arrived early. Aircon was efficient, location was right where you’re surrounded by everything but really quiet to sleep, and bed was comfortable. Plugs by the bed.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    Semi decent for the price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs and no elevator but the building had elevator and they didn’t pay for the service

    The location was convenient and breakfast was decent

    Stayed in June 2023

  • Reviewed: 19 July 2023

    7.0
    Great place to stay because of its location. Good service and comfy.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The building itself is not very clean and has not been renovated in a while. The elevator is private and does not work for the clients of the hotel. The climatisation does not work very well.

    Great location ! Clean and comfy. The building itself is not very clean and hasn’t been renovated in a while. But once you access the Imperial Relais floor, everything is clean and renovated.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    9.0
    We Loved Rome
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    Good central position... Clean comfortable room.. Excellent breakfast

    Stayed in June 2023

  • Reviewed: 3 May 2023

    8.0
    Nice but no elevator
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On 2nd floor (in USA we would call this 3rd floor) . There is an elevator but it is not available for guests. Husband had to carry up heavy bags since we got there after desk hours. Clerk helped when we left. Those two flights of stairs were very hard after sightseeing all day. I am sure it is fine for people younger and healthier than us.

    Room was clean, spacious and very close to the colosseum. About 45 minutes for us to walk to Vatican City. Breakfast, served in room, was satisfactory (coffee, juice, yogurt, cake, cheese, meat, crackers). Shower door was tight for me at 250 lbs but water pressure was good and plenty of hot water. Nice that we could store our bags after checkout for a few hours.

    Stayed in May 2023

  • Reviewed: 30 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The hotel is near a few restaurants; sound insulation is poor on the inside and outside also. Breakfast is pretty poor, and possible to eat in your room only. Also, it can be challenging to enter the hotel if you arrive late since reception works only till 8 pm. The lock on the hotel entrance is old and takes some time to figure out how to unlock it.

    The location is perfect, and all most popular objects are max 30-40 min away on a walk.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    lovely staff, we would stay again
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    it was a bit noisy at night but then you can’t expect to be central and not have noise and it was people having fun!

    staff were really friendly, location right i the centre, nice room

    Stayed in March 2023

  • Reviewed: 22 March 2023

    7.0
    Comfy hotel right in the heart of Rome
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    it is noisy as it’s on a busy central street packed with bars and restaurants that are open late. when the revellers quieten down, the refuse collectors arrive! take your ear plugs

    the location is fantastic

    Stayed in March 2023

  • Reviewed: 7 March 2023

    9.0
    I would stay again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    All fine

    The staff was extremely helpful!

    Stayed in February 2023

  • Reviewed: 2 March 2023

    9.0
    Great location, great room, great service
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for two single beds but received a double.

    Really clean, tidy and a great value for money

    Stayed in March 2023

  • Reviewed: 4 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Weaker breakfast.

    Perfect location, everything is within walking distance. Clean rooms.

    Stayed in January 2023

  • Reviewed: 2 November 2022

    8.0
    we liked the room and it’s location. The bed was very comfortable .the staff were friendly
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    difficulty in finding it. A dangerous step inside the building -it was hard to spot it because it was the same colour as the rest of the flooring. possibly a different coloured strip on the edge would help to see the drop. the lift was not working information about Rome or maps could have been in the room

    clean and good location

    Stayed in October 2022

  • Reviewed: 29 September 2022

    9.0
    Friendly, clean and wifi
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    NO! access to the lift during are stay. Which would of been a great after all the walking.

    Loads of choice for breakfast repeated on each stay. Even delivered a cold breakfast the night before cos of early departure. If on foot from terminus, quite difficult to find. Hotel entrance obscured with scaffolding. No light on the outside and plaque name and number not really visiable. Little kitchen if I are in a budget. Bars friendly around the area, some really quiet pricey.

    Stayed in September 2022

  • Reviewed: 28 September 2022

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Second floor and no lift was not great if you have large suitcases.

    The location was amazing; absolutely perfect and close to everything. If you stay here you will not need to get a taxi; most of the iconic places to view are within walking distance (eg Colosseum, Fori Imperiali, Altare della Patria, etc). The staff were also lovely and helpful. The room had a nice rustic feel to it!

    Stayed in September 2022

Showing 1 – 25

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