The host Arthur was outstanding, kind and helpful and very interesting with his love of jazz. The hotel was wonderfully modernised while retaining it’s ancient charm. The location was superb: a short walk from the station to the funicular, up to the old town, turn right and you’re there. The restaurant was the best in Cetaldo.

Stayed in September 2024

Tell people about the funicular before they drag luggage up that hill!!

Beautiful setting and comfortable room. It's like stepping back in time.

Stayed in September 2024

Loved it all!

Gorgeous Hotel, wonderful staff and service...like a castle in the Tuscan Sky! ❤️ Be sure to take the lift up.

Stayed in September 2024

Only issue was arriving by car at night & our sat nav struggled to find the hotel which is in a restricted traffic zone. We just wanted to drop off our bags & then park in the car park nearby. Maybe some hints from the hotel for customers arriving by car would be helpful. Otherwise we really enjoyed our stay.

Beautiful building right next to the furnicular stop. Lovely courtyard area for breakfast, lunch or dinner. We had dinner & food & service were really good. Great view from terrace.

Stayed in July 2024

The best hotel I have stayed in old fashioned with all modern amenities

Exceptional location staff amazing

Stayed in June 2024

The staff were very pleasant and friendly. The food and service at the restaurant were 5star!

Stayed in June 2024

No lift to rooms upstairs

Location fantastic at the top of certaldo in nice quiet part, spacious rooms and a good breakfast. Just a lovely spot to get away from the tourist crowds and relax

Stayed in May 2024

Amazing vibe of the place! Everything is perfect. The accommodation is underrated. Really pleasant staying. Thank you very much!

Stayed in May 2024

The hotel has a fantastic location as part of a walled village at the top of a hill. The views from our room and from the patio where we had dinner and breakfast had exceptional views. Dinner at the hotel was delicious and reasonably priced. Our room was large, quiet and thoroughly modern. Staff was friendly and the manager was helpful and informative.

Stayed in May 2024

Everything was great.

Excellent plentiful breakfast. Beautiful location. Simple comfortable rooms. Lovely restaurant with amazing terrace. Wonderfully helpful and friendly staff and lovely jazz playing in the background in the bar. I’d love to return some day.

Stayed in April 2024

Nothing for us. The rooms are on the first floor with no lift so might be a problem for some people.

Amazing location in the heart of Certaldo alta, next to the funicular. Stunning bluilding, quod with amazing view, restaurant with delicious food and terrace view. Spacious and clean room and bathroom. Alfred was a lovely host. Very helpful to rearrange the dates of our stay due to travel problems we had, and shared tips on the town and countryside walk. We had an amazing and relaxing time!

Stayed in April 2024

I had to be there during the low season so most of the restaurants and cafes in the village were closed unfortunately!

The hotel is historic but the rooms and bathrooms are renovated to high standards of comfort and were very clean. The hotel has the best terrace location to watch the sunset, and is right next to the funicular. Staff were super friendly and kind

Stayed in March 2024

N/a

Breakfast was good. Location was lovely. Room was very nice. Bed comfortable.

Stayed in September 2023

Breakfast bland no condiments no selection of breads

Location excellent, best in the old town

Stayed in September 2023

We happened to be there during the heat wave, as with all older hotels the AC had troubles keeping up but it was ok once we settled in, Alfred ( manager ) helped us out by relocating us to a room with a newer AC unit.

WE loved the location, being in the old town was a treat for us.

Stayed in August 2023

The accommodation in the bathroom might need a little refresh and the bed was a bit hard, but we received cushions to soften it.

Hotel il Castello is welcoming and decorated with style. Friendly personal, jazzy atmosphere, medieval Italian style. Great views on the valley from the bedroom window, up to San Gimignano. Breakfast is complete and cappuccino's perfect. There is a very romantic terasse with great views, where diner is served. 👍

Stayed in September 2023

Unfortunately our shutters were broke upon arrival, however, staff did fix this straight away.

The location was ideal for us due to attending a wedding in the area. Room was lovely and the view was incredible

Stayed in August 2023

It was all good for us but as you’re at the top of the town it’s quite hilly and you need to get a funicular to get to the train station/town

Location was wonderful- fabulous terrace with views over the town. Breakfast was delicious. Rooms inc bathroom were large.

Stayed in July 2023

All was good

Very nice garden. Breakfast in the garden. Great view. Overall very nice stay, we enjoyed it very much

Stayed in July 2023

Aircon wasn’t the best, which was hard in the high heat.

Everything was great.

Stayed in July 2023

Needs drinking water in the room and an explanation card on how to open the shutters.

A wonderful romantic hotel with excellent service and a terrific restaurant.

Stayed in June 2023

The only real downside was the AC wasn’t really working so the rooms were really warm.

The hotel location is brilliant with very helpful and attentive staff. (Also love the tortoises in the courtyard)

Stayed in June 2023

a very authentic Italian stay good location (in the old town) felt at home in the property, very relaxed

Stayed in June 2023

The only improvement I can suggest is to offer the allergy codes/numbers in multiple languages at breakfast.

I liked the typical Italian breakfast served at the hotel and how guests were offered choices for a variety of healthy options. The selection would suit people with different food preferences and people with allergies (see below). The quality of the food was excellent. I liked that the hotel owner, Alfred, was also our host - always around and available when I had a question, in a helpful, non-obtrusive way. Alfred's music always made me smile! The staff could not have been better - from housekeeping to kitchen and breakfast room, bar and fine dining - they seemed to really care about this special place. I loved the outdoor terraces and the expansive views of Toscana with the towers of San Gimignano off in the distance. I will always remember the evenings ... when leaving our room, we were met with the most amazing aromas from the kitchen - the fragrance of herbs in the pot enticed us down the stairs like an sensory invitation to explore aperitivo and eventually dinner. The experience was magical - these things just do not happen at home! One of our favourite memories is of the wild tortoises who are indigenous to the area. They find their own spaces to live with the hotel (outside) and drop by once a while when the sun is just right. The eldest fellow is around 90 years old and he is quite a character. These tortoises have lived in this place longer than almost any other living guests. I suppose they have adapted to share this incredible place with the rest of us.

Stayed in May 2023