It was a bit confusing as to how to get to the property and a bit convoluted with different elevators and narrow passage. Would not be suitable for people with limited mobility.

Very clean and central to all the city and port. Staff very friendly. Breakfast good.

Stayed in September 2024

Nothing

Very clean and comfortable. Good value. Friendly and helpful staff.

Stayed in September 2024

Only 1 plug socket, hard bed and pillows

Amazing staff

Stayed in September 2024

Everything was fine

Very close to the station and good restaurants. Our room was spacious and clean.

Stayed in September 2024

You do have to b climb some stairs from the lobby to get to the elevator.

Breakfast was good and satisfying

Stayed in August 2024

The location is great, very close to the train station. Rooms are a good size with a great bathroom and shower. A nice breakfast provided and lovely staff. We enjoyed our stay.

Stayed in August 2024

No wifi.

Comfortable room; lovely selection of things for breakfast; very close to the rail station.

Stayed in August 2024

Room sometimes a bit noisy if next door guests making lots of noise.

Friendly staff, good breakfast lots of choice. Excellent location near the station

Stayed in August 2024

nothing negative comes to mind

Very good stay in the heart of Genoa. The hotel is conveniently located near Principe train station, close to metro and bus stations, within walking distance to Porto Antico and main attractions. While the rooms are nothing fancy, they are very clean and comfortable, with air-conditioning. Nice and cosy breakfast area - sweet and savory breakfast options. Lovely staff. Do not be put off by less positive ratings of the area - the hotel is located in a rather busy and well-lit street. I travelled with my teen daughter and did not feel unsafe. Totally recommend!

Stayed in August 2024

Beds for us were too hard but if you like a firm bed you will be fine.

Great breakfast, close to train station, restaurants

Stayed in August 2024

Small elevator

Clean and close to the train station

Stayed in July 2024

Welcoming staff and good location. Nice restaurant near

Stayed in June 2024

Room was scarce, needed a sofa or comfy chair to sit in. Everything worked as needed. AC was good too

Stayed in July 2024

No water or refreshments in the room.

Close to train/bus station and town centre. Staff were very friendly & helpful.

Stayed in July 2024

None

2 mins from train station and hotels location surrounded by many restaurants and cafes

Stayed in June 2024

Nothing.

We were arriving and leaving by train the following day. The hotel was very close by. The reception man was very helpful and the breakfast good. Room basic but clean.

Stayed in June 2024

Access from the street was confusing, especially with 2 elevators involved and some walking with steps also involved.

We left for an early train and did not get breakfast. Location was great close to the station.

Stayed in May 2024

Paul at the front desk was amazing! Very helpful and informative. Answered all of my questions and gave helpful advice.

Stayed in June 2024

Stairs

Intresting location.good place.

Stayed in June 2024

No slippers provided as stated on booking. Floors were a bit dusty.

Location. Room nicely decorated. Nice bathroom with good shower. Breakfast was good. Have stayed before but in a larger room.

Stayed in June 2024

Nothing

The location was very good within walking distance to the train station The room was very clean and comfortable and everything on was refurbished. Breakfast was continental and lovely

Stayed in May 2024

Room is slightly small but serviceable.

Staff were very polite and friendly. Hotel was clean and breakfast was served on time. Hotel is just 5 mins walk away from train station and there are many restaurants to choose from in the same road.

Stayed in May 2024

Very hard bed! First night we only had one pillow each, but upon request they gave us one more each so problem solved. Very thin walls and door to the hallway. Luckily, we only had problems with noisy neighbours one night, and they weren't even that noisy. Did miss a kettle. When we got the room the toilet seat was cracked, but weird they didn't notice when cleaning. But even tho we forgot to mention this they fixed it for us the next day with a brand new seat! Well done!

The balcony view, bathroom, cleanlyness, fridge, AC, the friendly staff.

Stayed in May 2024

Very difficult to regulate and maintain the water temperature whilst showering. This may be due to demand in the morning so we showered later in the day.

Continental breakfast with reasonable choice. Certainly value for money. Spacious light junior suite. Comfortable beds. Lovely friendly staff. Very clean. Lift from via Balbi up to reception thank goodness (and another to rooms) Good position near main station and 15 minute walk to city centre, 5+ minutes down to port, lift next to hotel up to next level.

Stayed in April 2024