Via Andrea del Castagno 31, Campo Di Marte, 50132 Florence, Italy
#370 of 378 hotels in Florence
Guests' ChoiceBased on 265 hotel reviews
6.4Cleanliness
7.1
Comfort
6.9
Location
7.3
Facilities
6.4
Staff
6.7
Value for money
6.7
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Dody
EgyptSoooo expensive for such poor facility. Far from city center , No AC just Fan like old grandma home. Old old furniture. Very pooor breakfast one kind of cheese abd a toast😡 it was a waste for money how they charge such an amount with poor motel they have. I dont recommend it to anyone.
Stayed in June 2024
Reviewed: 11 June 2024
Patricia
United StatesNo A/C
Ok
Stayed in June 2024
Reviewed: 21 May 2024
Evgeny
United StatesFar from center. We thought that with public transport it is not a problem, but buses don't stick to the schedule and we were waiting them too long. Not a good location with little kids.
Good enough breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Barry
IrelandBreakfast was ok but not Italia, bar the good coffee
Room a good size, clean and comfortable,
Stayed in May 2024
Reviewed: 17 May 2024
Nathan
AustraliaIf you want your room serviced you must leave your room key in the door as the staff do not have spare keys - while the staff are trustworthy, it is a bit concerning to leave your room open to other guests. The breakfast which was included was packaged food with some cheap ham and cheese which I wouldn't recommend.
Great location, friendly staff, decently sized rooms. The balcony which rooms on the bottom floor have access to is a nice space to enjoy a drink.
Stayed in May 2024
Reviewed: 15 May 2024
Vilma
LithuaniaThe location of the hotel is not bad, quiet area, but the staff was not very helpful. The sound insulation is just terrible, everything could be heard from other rooms.
Stayed in May 2024
Reviewed: 12 May 2024
Nara
ArmeniaThe wifi from our room is very weak.
Stayed in May 2024
Reviewed: 8 May 2024
Margaux
FranceBreakfast is really not good, but for the price I guess you can't ask for more. Good coffe though. Also, it's a bit noisy inside the bedroom (you can hear the neighbours).
The guy at the reception is a jerk. Other than that, the lady is nice and all of the other staff is too. The room we had was spacious and had an access to the outside, which was super nice. Good location, not far from the centre (20 min by walking), which in my opinion is great, because the centre of the city is overcrowded and can be a bit overwhelming.
Stayed in May 2024
Reviewed: 26 April 2024
John
Hong KongMy room had a very low ceiling for which my head scrapped. Cant say I was happy with that
Place was clean and value for money.
Stayed in April 2024
Reviewed: 18 April 2024
Daniel
SwitzerlandI was given a windowless room and there was no breakfast as advertised. But I was busy during the day so it was fine overall
For a short business stay it was okay. They allowed me to check in late at night after my flight was delayed
Stayed in April 2024
Reviewed: 9 April 2024
Srgjan
AustraliaThere was no bar fridge. The room was advertised with AC but you couldn't adjust it and it was all centrally controlled, including the wall heater. The heater got turned on in the morning, which I didn't need, so it would be nice if guests can control heating and cooling. However, there was a ceiling fan which was good enough given it was April and 20-22 degrees celsius (room was getting a bit warmer than that in the afternoon).
The room was big, the queen size bed was nice and comfy, high ceilings, there is a balcony and the staff were very nice and helpful - thank you! Standard continental breakfast and daily room service with fresh towels, soap and shampoo. There were some local pastry shops and restaurants and a supermarket 5 min away.
Stayed in April 2024
Reviewed: 3 April 2024
Peter
United StatesThe rooms were dated, there was mold and mildew growth in the bathrooms, the comforters appeared to be from the 80's and the pillows were terrible.
We had three rooms. The first floor room had wonderful patio outside, a great place to sit and enjoy an afternoon or evening beverage. The second floor room was great for two of our kids and a third floor room was a nice spot for our oldest.
Stayed in April 2024
Reviewed: 16 March 2024
Arun
IndiaLocation is not so great, hygiene could be better No elevator in this facility, overall it’s ok . No good food places nearby.
Breakfast was decent .. reception was good.
Stayed in March 2024
Reviewed: 12 February 2024
Janice
South AfricaParking was impossible Breakfast was disappointing Some of the staff were extremely unfriendly No restaurants within walking distance that we could find
The balcony and garden
Stayed in February 2024
Reviewed: 8 January 2024
Clavijo
United KingdomVery dry treatment not very welcoming
Staff could have been more friendly especially the gentleman
Stayed in December 2023
Reviewed: 2 January 2024
Huseyin
Turkeyfar from city center
It is a usual hotel.
Stayed in October 2023
Reviewed: 2 December 2023
Zsuzsanna
HungaryIt's a bit far from the centre, but manageable by walking as well, easy to go to the centre. I felt a bit that I stay in the house of the owner or in a dorm. Very simple room, too many mosquitos. If you just sleep there and you fully put yourself in tourist mode, it's okay once in a while.
Very friendly owner.
Stayed in September 2023
Reviewed: 11 November 2023
Lisa
United StatesThere was a different very rude staff member at night when we came back to hotel. We asked a simple question anbout checking out in the morning and he didn’t answer us and shut us down.
Upon check-in there was a very friendly and lovely staff member
Stayed in November 2023
Reviewed: 24 October 2023
Árpád
HungaryLights in the room. Bathroom was clean but poor.
Receptionist lady was very kind. Free car parking.
Stayed in October 2023
Reviewed: 24 October 2023
Vlad
United KingdomWe got 2nd floor room without lift, so getting there with our luggage was a pain. No fridge in the room. Staff had a very limited knowledge of English so communication was challenging. The shower could do with a renovation and no options were given as to whether we wanted our room cleaned or not. Do not disturb sign would solve this issue.
Room was very spacious with a balcony, which is a good smoking area if you smoke. Location is quite and safe, but about 20-30 min walk from the city centre. Breakfast was light and basic, with fresh coffee served upon request.
Stayed in October 2023
Reviewed: 3 October 2023
Kelly
AustraliaNo lift.
Clean. Good location. Friendly staff.
Stayed in October 2023
Reviewed: 28 September 2023
Colin
United KingdomBed bugs. !!! Bitten more than 20 times Poor state of pillow hidden within clean fresh cases. Welcome message Missed details if construction issues for the bus routes. How you get and valid for 90 mins
Location. Basic but Looked nice for the money. Nice staff and suitable Breakfast Nice welcome message.
Stayed in September 2023
Reviewed: 26 September 2023
Carol
United KingdomThere is no lift. Not ideal if you have a lot of luggage.
The room was clean and tidy. Staff especially Conchetta were friendly. Breakfast was OK. Would have liked more choice. A long walk to the centre but if you follow the map you won't get lost.
Stayed in September 2023
Reviewed: 17 September 2023
Nicholas
United KingdomWe were told the room wouldn't be cleaned if we didn't leave the key. We didn't want cleaning because it didn't need doing and we preferred privacy, but the room was done every time anyway. Did not feel comfortable in the room after that, and felt the need to take all valuables with us when leaving each day as we couldn't guarantee someone wouldn't access the room without permission. Bed was incredibly creaky and made thudding noises whenever we rolled over in the night so sleep was hard to come by
Nice continental breakfast, very good coffee, excellent water pressure in the shower, easy to get into the centre or centro historico
Stayed in September 2023
Manchester, USA
Barranquilla, Colombia
Medford, USA
Piazza Armerina, Italy
Budapest, Hungary
Rome, Italy
Manila, Philippines
Brno, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content