Via dei Martelli 10, Duomo, 50129 Florence, Italy
#5 of 379 hotels in Florence
Guests' ChoiceBased on 807 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.9
Facilities
9.5
Staff
9.7
Value for money
9.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Maday
United StatesA bit expensive for value
Location
Stayed in June 2024
Reviewed: 17 June 2024
Charlotte
United KingdomNothing
Fabulous, clean and comfortable. Stylish interior and absolutely perfect location.
Stayed in June 2024
Reviewed: 17 June 2024
Enriquez
United StatesThere wasn’t anything we didn’t like. The kids said it was the best hotel on our trip, even better than the one in Monaco.
Excellent location, it was an easy walk to the places we wanted to visit in Florence. Great restaurants, gelaterias, places of interest, train station. You walked in and immediately felt a sense of calm, luxury, a place to rest after a long day of sightseeing. The level of attention from all of the staff was also evident in every detail.
Stayed in June 2024
Reviewed: 16 June 2024
Joel
United StatesLocation, room quality, amazing bkfst, staff
Stayed in June 2024
Reviewed: 11 June 2024
Brent
United StatesNo complaints from us. The rooms are a little small, but we spent very little time there and that wasn't a surprise.
I find it hard to beat the value that Hotel Spadai offers. Incredible location, yet still tucked away in a spot where it never felt noisy. Very updated hotel that felt very clean and modern. Tremendous service and we really enjoyed the breakfast and bar.
Stayed in June 2024
Reviewed: 10 June 2024
Alon
IsraelThere's nothing to comment on this topic
We ❤️ everything! Service , food, and willingness to help Thank you.
Stayed in June 2024
Reviewed: 8 June 2024
Suzanne
United StatesAwkward shower
Breakfast was good. Lot of variety and you can have eggs cooked to order. Very clean. Friendly staff, esp at breakfast. Remembered we had 5 in our party .
Stayed in June 2024
Reviewed: 4 June 2024
Victoria
United StatesEverything
Stayed in June 2024
Reviewed: 3 June 2024
Wibles
United KingdomThere really isn't anything we didn't like.
Everything went perfectly and we really enjoyed our stay here. From the warm reception, to champagne in the room, to the well-appointed suite, this was just perfect. It is on the pricier side, but for this level of lavish luxury, you expect to pay a disproportionately high price for a suite. It was our anniversary and the staff treated us like VIPs. We're not VIPs, but just once in a while it's nice to be treated like that.
Stayed in May 2024
Reviewed: 2 June 2024
Peter
AustraliaExcellent position. Staff were friendly. Very nice breakfast. Modern and clean
Stayed in June 2024
Reviewed: 1 June 2024
Robert
United StatesIt can get a little noisy, but it really didn’t bother us.
The location was great, central to everything. It was very clean. The staff was very accommodating and it had all the little extras that make it special.
Stayed in May 2024
Reviewed: 28 May 2024
Matthew
United KingdomNothing
It was all just great! Amazing hotel in a prime location.
Stayed in May 2024
Reviewed: 25 May 2024
Peter
United KingdomShower was a bit fiddly but fine when operating.
Superbly appointed rooms & communal areas, the room was beautiful and a good size. Complimentary drinks much appreciated. Friendly & helpful staff, nice bar area. Superb selection at breakfast. The location was fantastic, could not have been better. All in all, absolutely excellent.
Stayed in May 2024
Reviewed: 23 May 2024
Francis
United StatesDid not have any complaints or aspects of the facility that I disliked.
Excellent, modern style facility. Superb location. Magnificent view of Duomo. Extremely professional and courteous staff. Breakfast was excellent with lots of variety. Highly recommend this facility.
Stayed in May 2024
Reviewed: 17 May 2024
Yesmine
AustraliaNothing
Great hotel, centrally located to all the main attractions. Rooms were large, clean, and comfortable. Breakfast was sensational. Staff were friendly and accommodating.
Stayed in May 2024
Reviewed: 15 May 2024
Andrea
United KingdomNothing I didn’t like about the hotel.
Lovely rooms, well furnished. Going back to stay very soon.
Stayed in May 2024
Reviewed: 14 May 2024
Amanda
United StatesArt,food and location
Stayed in March 2024
Reviewed: 14 May 2024
Martin
United KingdomNot applicable.
Our room was very comfortable but would have appreciated a little larger space. Breakfast was excellent with a very good variety of food types, sufficient to please most palets. Location, again was excellent. I will definitely put Hotel Spadai at the top of our list of where to stay when we return, and will recommend this to family and friends.
Stayed in May 2024
Reviewed: 9 May 2024
John
United StatesThe location was absolutely perfect: almost next door to the Duomo and across the street from the Riccardi Medici Palace. The breakfast was amaziung, and the room was very nice, although a bit small, but more than adequate. Finally, the staff were all extremely nice!
Stayed in April 2024
Reviewed: 6 May 2024
Yeşim
TurkeyBreakfast was really good. Everyday fresh fruit , I love it . We stayed at a triple room and it was very comfortable for us. Room with a walk in shower bath was great. Every day they cleaned our room. Location is also great. For my next time visit to Firenze ı will again stay at your hotel.
Stayed in April 2024
Reviewed: 5 May 2024
Kimberly
United StatesBeautiful hotel and great location! Highly recommend.
Stayed in May 2024
Reviewed: 1 May 2024
Michael
United StatesThe staff were warm and friendly. They offered great recommendations. The Happy Hour and Breakfast were first rate. The food always fresh and plentiful. The location was central to all locations yet not in the hustle and bustle of the tourist sites.
Stayed in May 2024
Reviewed: 1 May 2024
Talal
KuwaitVery helpful and nice stuff breakfast is very nice
Stayed in April 2024
Reviewed: 29 April 2024
Pam
United KingdomNothing
We loved the style of the hotel which is really modern and luxurious. It is situated right in the centre of Florence yet it was quiet at night. The breakfast was amazing- such good quality and fantastic choice.
Stayed in April 2024
Cıralı, Turkey
Edinburgh, UK
Agios Nikolaos, Greece
Midlothian, USA
Maurach, Austria
Sens-de-Bretagne, France
Newbury, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content