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  5. Reviews of Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Reviews of Hotel Indigo Venice - Sant'Elena, an IHG Hotel 4 stars

Calle Buccari 10, Castello, 30132 Venice, Italy

#90 of 299 hotels in Venice

Guests' Choice

Review score

Based on 415 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 22 September 2024

    10
    Absolutely sensational, would love to stay again!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! Maybe a few more options at breakfast but that at most!

    The building is beautiful, rooms were big enough and it was immaculately clean! The staff were absolutely INCREDIBLE. They were honestly the best part of our stay. SO polite and helpful, would love to stay here again!!

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The location was great. The decor was lovely. Close to public transit.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Great stay with this wonderfully located hotel with fantastic accessibility to the lido and Venice
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    Layout of the garden meant smokers were often in front of our garden room. Air conditioning locked it would be ideal to be colder in summer.

    Great location, good breakfast, good sized room. Accommodated our requests efficiently and quickly.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not enough storage space in the bathroom.

    A boutique hotel with a cozy atmosphere. Room is spacious, clean and quiet.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable, all around a very easy convenient place to stay.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    A wonderful stay for a family of 4 and our dog.
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The room windows don’t open.

    We loved the location at the quiet side of the city. A charming and comfortable hotel with spacious rooms and polite people. The breakfast was excellent.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Relaxing and beautiful place to stay in such a busy city.
    • Leisure trip
    • Couple
    • Standard Queen Room - Inner Garden
    • Stayed 4 nights
    • Submitted via mobile

    Only that we had to leave!

    Breakfast was superb in variety and quality. The secluded garden was a superb place to relax and enjoy a drink after a long hot day sightseeing. Particularly recommend an inner garden bedroom, very tranquil. Overall excellent!!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    We will be back soon!
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights

    The breakfast was lovely and a good selection. The staff were very friendly and pleasant. The location is great for couples but we travelled with two younger kids and probably a little too far for us to walk to city centre and main attractions each day, especially in the extreme heat. Thanks for the tip in what it would cost to get a private water taxi when we arrived at the train station, we had one guy agree on a price and then called up the taxi guy who refuse to take us for that price and wanted more. We refused and went further down to the rank and negotiated for the price the Hotel had advised and agreed to take us.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The garden is a bit disappointing. Apart from the nice room and the bar/lounge there isn't much in the hotel. A pool here would be great instead of the garden.

    Extremely good room, very high ceilings, nice finish. An easy walk from the water bus, even with 2 children.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Very easy to find and comfortable.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The pillows on the bed were terrible.

    The room was clean and comfortable - but was very small in size. We found the pillows to be too soft and uncomfortable.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very far

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    The best possible hotel for the Biannale - peaceful, green park and few minutes walk
    • Leisure trip
    • Couple
    • King Suite with Garden View
    • Stayed 3 nights

    location = the best possible for the Biannale Breakfast = very good standard breakfast, lovely place

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Beautiful location. Loved being in quiet neighborhood. Excellent osteria, pizza and cafe nearby.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 6 nights
    • Submitted via mobile

    Appreciated the hot water and ability to make coffee and tea in room. Wish staff were more consistent in replenishing.

    Concierge extremely helpful— even showed us back entrance to the grounds of the Giardini for the Venice Biennale— just steps from the hotel.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    10
    Will return to this hotel with no hesitation!! Great find!
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Best location, great breakfast, beautiful classy hotel near a park in a quiet local neighborhood. Very close to transportation.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    The best place in Venice for quiet weekend.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    notking

    It's a perfect location, probably the best in Venice. Quiet and in a distance from buisy areas. Great breakfast, clean facility, close to the sea. Highly recommended.

    Stayed in June 2024

  • Reviewed: 17 May 2024

    9.0
    Excellent choice for a short family trip to Venice
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I am not sure if it is specific for Hotel Indigo - sound isolation seems to be a problem in many hotels, starting around 7 am it becomes noisy, and you can hear people walking, talking, etc.

    The room was clean and comfortable, breakfast was wonderful, there were no mosquitos (I read many reviews of other places complaining of mosquitos before I booked the Hotel Indigo). This was an excellent choice for our short trip to Venice. While the hotel is not exactly in the center of the city, it only takes a couple stops on the boat to get to the key attractions.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Inner Garden
    • Stayed 4 nights

    Beautiful hotel in a quiet place! Best for seeing Biennale! Breakfast is perfect!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are less fancy than the pictures , but clean

    Good quiet district, just 3 minutes walk from Bienalle gardens. Makes good difference from busy Center. 3 stops from st Marco by vaparetto, very nice location. Nice and friendly stuff of the hotel. Helped us with every small issues

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    value for mobey

    Great

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    a very restful and enjoyable vist.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    The garden is lovely and we enjoyed sitting in sunshine outside BUT dreadful pop music relayed outside which spoilt it for me. Surely unessessary in a lovely garden? No complaints othrwise.

    very friendly and helpful welcome. Room was upgraded, although the bed was very very comfortable it was a tight fit on one side. We liked being on the ground floor. very quiet. Breakfast was very good. Coffee service on one morning was a bit chaotic. Scrambled eggs lovely but grilled courgettes not nice at all. Could we have mushrooms instead please?

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Fab
    • Leisure trip
    • Group
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast Nice garden

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    STAFF GOES FAR AND BEYOND TO SERVE THE GUESTS, THANKS
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    ac

    STAFF GOES FAR AND BEYOND TO SERVE THE GUESTS, THANKS

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 7 nights

    Everything was very good: breakfast, stuff, location, design of hotel and rooms, vaporetto/water bus stop is very close to the hotel. We really enjoyed of our vacation in Venice!

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Room
    • Stayed 2 nights

    Great location - away from tourists!

    Stayed in March 2024

Showing 1 – 25

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