Via Faenza 77, Santa Maria Novella, 50123 Florence, Italy
#104 of 381 hotels in Florence
Guests' ChoiceBased on 635 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.3
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 24 September 2024
Michelle
AustraliaSmall over bath shower, awkward shower head placement.
Location and spacious room.
Stayed in September 2024
Reviewed: 24 September 2024
Gail
United StatesIt would be nice to have blackout curtains in the bedroom. The light from the atrium brightly shines through all night. Also, a suggestion would be nice to have a ledge/shelf in the bathroom to place toiletries, makeup bag. Could use softer pillows.
It was nice to have the breakfast included. Nice size room and bathroom. Nice location.
Stayed in September 2024
Reviewed: 22 September 2024
Adnan
United StatesNothing
Clean and Quiet Close to main Florentine attractions Very close to main train station for intercity travel Nice breakfast if you like cake/pastries and good coffee
Stayed in September 2024
Reviewed: 19 September 2024
James
United KingdomThe room was clean and spacious, staff were friendly and helpful, and the location is great.
Stayed in August 2024
Reviewed: 17 September 2024
Michelle
United KingdomNothing bad to say about this hotel at all
Everything. Room was beautiful, clean and decent size with gorgeous balcony. Staff were helpful and friendly. Breakfast was great and lots of choice. Street and location were perfect!
Stayed in September 2024
Reviewed: 9 September 2024
Maureen
United KingdomA little bigger room Air con not to my liking.
The room was very nice even not having a view .
Stayed in August 2024
Reviewed: 5 September 2024
Kasra
CanadaRoom was spacious and clean. we room service did a good job every day.
Stayed in September 2024
Reviewed: 5 September 2024
Nicola
United KingdomThere didn't appear to be a toilet on the ground floor to access during breakfast, we had to go back to our room. That said, I didn't ask if there was one.
Room was a very good size, had very comfy beds, pleasant decor with Florence feel. Excellent shower, nice toiletries, although I should have brought my conditioner. Good aircon. The room was quiet so we slept very well without any disturbance.
Stayed in September 2024
Reviewed: 4 September 2024
Marshall
AustraliaNothing bad to report on. This is an excellent hotel in a great location Staff couldn't do enough to please us First rate
Room quality and aircon first class Breakfast generous and good range of fresh foods
Stayed in September 2024
Reviewed: 1 September 2024
Teslyn
Falkland Islands (Malvinas)Nothing
Location was brilliant. Staff and breakfast exceptional and the place was clean and elegant
Stayed in September 2024
Reviewed: 30 August 2024
Teresa
United StatesNothing
Staff were excellent. Breakfast was plentiful and very tasty. Location was perfect. Hotel suggested parking was very convent.
Stayed in August 2024
Reviewed: 27 August 2024
Kathleen
United StatesLocation, breakfast and Cleanliness is superb, will definitely recommend this hotel. Thank you for your service.
Stayed in August 2024
Reviewed: 26 August 2024
Elizabeth
CanadaThe location is excellent, very close to the train station. The room was comfortable and well air conditioned. The staff was welcoming and helpful.
Stayed in August 2024
Reviewed: 18 August 2024
Kirsty
United KingdomLovely luxurious feeling hotel. Beautiful decoration and comfortable beds. Fab location to explore
Stayed in July 2024
Reviewed: 17 August 2024
Marcello
AustraliaVery happy with the accomodation and staff at the property, even more so given it's affordable price point and seemingly recent renovation.
Stayed in August 2024
Reviewed: 14 August 2024
Beverley
AustraliaLocation and the hotel was beautiful.
Stayed in August 2024
Reviewed: 13 August 2024
Eleftherakis
GreeceThe parking garage they suggested was quite pricey, especially considering that you can find cheaper options just a few minutes away on foot.
We had an amazing time at this hotel. Perfect location, clean and stylish rooms, and friendly staff. The breakfast was delicious with great local options. Highly recommend for anyone visiting Florence!
Stayed in August 2024
Reviewed: 12 August 2024
Alicia
United StatesFurniture in room was huge and bulky taking up a lot of unnecessary space. Leaving room to feel small. Shower was awkward tub with half glass.
Hotel location was good! Close to train station, close to Duomo. Clean, AC worked well!
Stayed in August 2024
Reviewed: 10 August 2024
George
AustraliaIt is right next to the train station but in a beautiful street, a short walk from all the major attractions and felt very safe.
Stayed in August 2024
Reviewed: 28 July 2024
Sofia
PortugalExcelente Breakfeast. Located very near the center, very calm place Very Nice employees
Stayed in July 2024
Reviewed: 28 July 2024
Nina
SloveniaSmall bathroom.
Good central location, large comfortable room.
Stayed in July 2024
Reviewed: 25 July 2024
Aoife
IrelandThe temperature of the water in the shower fluctuated slightly, but not enough to be unpleasant.
This hotel is conveniently located just beside the main train station in Florence. Even so, the street on which the hotel is based feels very safe and comfortable to walk around. Our spacious room was beautifully decorated in a Tuscan style and had great air conditioning. The room was one of the quietest I have ever stayed in in a city centre due to the double windows which blocked out every noise despite the busy street below. The shutters also allowed for the choice to have the room nice and dark. The breakfast had a very nice selection of items including fruit, pastries, and meats. The staff were all incredibly friendly and helpful, allowing us to check in early upon arrival, and helping us by storing our bags and ordering us a taxi when it was time to leave. We would be more than happy to return in the future.
Stayed in July 2024
Reviewed: 24 July 2024
Bree
United StatesNothing
Our room was well arranged for a family of five and clean. Staff was helpful with our questions. Breakfast was excellent! Location was outstanding - close to both the train station and all the main attractions we hoped to see. For the hot summer weather, the AC in our room was a wonderful respite.
Stayed in July 2024
Reviewed: 21 July 2024
João
PortugalThe room was a bit small, but still very accessible
Excellent location Very clean Very nice staff The breakfast is delicious, and you can ask for additional beverages from the waiters, for example, we asked for two cappuccinos, and in 1/2 minutes they brought them to our table The room had a beautiful ceiling
Stayed in July 2024
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